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Marilyn Macneil
May 6, 2018
The fabric softener dispenser does not hold the fabric softener. When i put fabric softener in the dispenser it immediately begins to dispense it. I am not sure if ordering a151 will resolve this or not. Please advise.
For model number wt5101h
Hello Marilyn, thank you for your question. I would recommend removing the drawer and giving the whole drawer and cups a good cleaning. The dispenser drawer is probably getting too much water and is overflowing into the softener cup before its time to release it. I would also check the dispensing hoses at the back of the drawer. If the issue continues, the water valve should be tested or replaced to be sure its not adding too much water right from the start of the cycle. I hope this helps!
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