Average Repair Rating: 3.8 / 5.0, 1 reviews.
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The part did not fit
Like the customer who put a review on your site before me, I was unable to complete the repair because the inlet tube did not fit my refrigerator. I was hoping to speak to someone regarding this issue.
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Dominic
October 22, 2021
my ice maker is working fine however it seems that there is an excess of water accumulating on the floor of the freezer causing it to freeze into a block.
it seems that there are two small holes on the inlet tube that supplies water to the ice maker. should i replace that little 2 or 3 inch tube or are the holes supposed to be there. or is the timer allowing more water in than required
For model number 79576289600
Hi Dominic,
Thank you for your question. If there are holes in the tubes, they should be replaced to prevent any leaks. If water is pooling on the floor in the freezer, check and see if the drain is clogged, if it is, you will need to clean it. You should also check the water inlet valve as well to see if it is working correctly. If a component inside the water inlet valve has failed, it may cause excess water to enter the ice maker. Unplug your refrigerator, disconnect the water supply and locate your water inlet valve. It is usually on the rear of the fridge, near the bottom. You will need to remove the rear panel to access it. Inspect the valve inlet supply connections for leaks and tighten or replace the connectors. You should also inspect the valve body for any cracks or damage. Check the outlet tubing for cracks or abrasions that may also create a leak and replace any cracked or brittle tubing and connectors. If the tubing connected to it are fine, remove the water inlet valve from the refrigerator. Using a multimeter on the Rx1 setting, test your valve for continuity by placing the probes on the valve’s terminals. You should receive a reading of 200 to 500 ohms. If you receive any other reading, you need a replacement water inlet valve. We hope this helps! If you have any questions, please let us know.