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304103-1-S-GE-WR55X10025        -Temperature Sensor
304103-1-S-GE-WR55X10025        -Temperature Sensor 304103-2-S-GE-WR55X10025        -Temperature Sensor https://partselectcom.azureedge.net/Schematics/GE/00125008i06.gif

Temperature Sensor

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$11.31
Get this part fast. Average delivery time via standard shipping: 1.8 days.

PartSelect Number PS304103
Manufacturer Part Number WR55X10025
Manufactured by GE

This temperature sensor, also known as a thermistor, is used for refrigerators and freezers. The sensor sends the temperature reading of the refrigerator towards the control board. If your refrigerator or freezer runs too long, is too warm, will not defrost, or has sections that are too cold, replacing this part is the solution. Before replacing the temperature sensor, make sure to unplug the fridge for safety. The tools needed for this repair are a nut driver, wire crimper, and wire splice connectors. Search your model number to ensure the correct part is ordered and refer to model specific diagrams/owners manual for the exact instructions.

This part works with the following brands: General Electric, Hotpoint.

This part works with the following products: Refrigerator.

This part fixes the following symptoms:

  • Fridge too warm.
  • Freezer section too warm.
  • Fridge too cold.
  • Freezer not defrosting.
  • Frost buildup.
  • Too warm.
  • Freezer too cold.
  • Fridge runs too long.
  • Fridge and Freezer are too warm.
  • Ice maker not making ice.
  • Will Not Start.
  • Doesn’t stop running.
  • Too cold.

Videos For installing this part.

Questions & Answers

Ask our experts a question on this part and we'll respond as soon as we can.

Most Helpful

Question:

Heres my problem. My refrigerator AND freezer keep going into defrost mode, stay there for too long which causes everything to completely defrost but then it will turn back on with both the fridge and the freezer working. I was told the thermistor is causing this to happen. Is that the case here?

Amanda
Answer:

Hello Amanda, a faulty thermistor can cause this reaction. You can find the thermistor on the freezer evaporator coils. To replace this part, you will need to order it here WR55X10025. Best of luck with this repair!

11 people found this helpful.
Question:

I need to replace the temperature sensors in my fridge but I don’t know where to start. Is there more than one temperature sensor in most units? Do you know how many are in mine? And can I purchase the same part that many times or is there a different one for each sensor location?

Christina
Answer:

Hello Christina, your model has 3 sensors. To replace all 3, you will need to order 1 WR09X10050, and 2 WR55X10025. Please let us know if you have any further questions!

7 people found this helpful.
Question:

fridge was actin up so replaced the air inlet damper but didnt change things. now im told it’s the temp sensor i should check next. where is the sensor located nd how do i get to it?

Jude
Answer:

Hi Jude, the fresh food thermistor WR55X10025 is found on the left wall of the fresh food compartment. The freezer thermistor is found on the right wall of the same compartment. I hope this helps.

5 people found this helpful.
Question:

Are the three thermistors or temp sensors the same part number for all three positions in the refrigerator ? Also i have had people out to fix they have misdiagnosed problem twice ,changing motherboard on wrty, inverter on compressor , and a retro fit part heater next to custom cool, these fixes did not solve the problem of 3 to 5 degree freezer temps and 53 to 55 degree fridge temps ? Please help i don't think they know there business!!

Thomas for model number PCF25PGSBBB
Answer:

Hi Thomas, Thank you for the questions, yes the PS304103 is the same Temperature Sensor in each location on the appliance. If the fans are running and with the other parts already replaced the next thing would be the temperature sensor. Hope this helps!

3 people found this helpful.
Question:

The refridge side is freezing food and liquids. Will replacing the temp sensor in the fridge side solve the problem or do i need to replace all three. The other 2 are in the freezer side.

wayne for model number gss25lgma
Answer:

Hi Wayne, Thank you for your great question. You should be alright just replacing the refrigerator side sensor, but it would not hurt to test the other sensors to see if they are malfunctioning as well. I hope this helps!

3 people found this helpful.
Question:

My refrigerator and freezer are too warm. Before that the refrigerator would intermittently freeze liquids and food. Can you tell me how many sensors are in my model? I found one in the freezer but want to make sure exactly how many there are. Thank you.

Ross for model number GSL25JFTABS
Answer:

Hi Ross, Thank you for the question. There are two sensors in the appliance, one for each side. The sensor in the refrigerator side is up by the damper. Hope this helps!

3 people found this helpful.
Question:

Condenser fan motor run all the time, no cooling in refrigerator or freezer?

Carlos for model number GSS22JETAWW
Answer:

Hi Carlos, Thank you for the question. I suggest testing the Defrost Thermostat.Testing the temperature sensor probe on your oven is easy. With the sensor at room temperature, measure the resistance between the two prongs at the end of the sensor connector. The resistance of the sensor should read approximately 1080 – 1090 ohms at room temperature. Hope this helps!

3 people found this helpful.
Question:

The temp in my freezer fluctuates. I have replaced the condenser fan motor, because I was told it was the problem since the fan was not moving. Since the motor has been replaced it still does not work. Is it the motherboard or a temp sensor?

Allan for model number PDS22SISBLSS
Answer:

Hi Allen, Thank you for the question. I suggest replacing the Temperature Sensor,The sensor sends the temperature reading of the refrigerator towards the control board. If your refrigerator or freezer runs too long, is too warm, will not defrost, or has sections that are too cold, fluctuates in temperature, this part is the solution. Hope this helps!

2 people found this helpful.
Question:

GE side by side refrigerator. The refrigerator is not cold enough. The coils in the freezer are iced up. Tested for continuity in the thermostat and heater unit. The evaporator fan works. I notice a freezer and fresh food thermistor for this model. Are they both the same part number.

Donald for model number GSS201BPA CC
Answer:

Hello Donald, thank you for contacting us. There can be some frost on the coils but not ice built up on it. that will need to be defrosted if that's the case, it will cause issues. If you have tested the defrost thermostat and heater and they are working properly the next step would be the temperature sensor. Hope this helps!

Related Parts: Temperature Sensor
2 people found this helpful.
Question:

Freezer side is having large temp swings. -20 to 20+. Seems to freeze the water line in the door and ice dispenser. Is this a sign of a bad temp sensor? Refrigerator seems to stay constant temp. Thank you

Nathan for model number gsh22jfxl
Answer:

Hi Nathan, Thank you for the question. I suggest testing the sensor with a multi meter. The sensor should read 42.2K ohms at 0 degrees, 14.4K ohms at 37 degrees and 5K at 77 degrees or higher. Hope this helps!

1 person found this helpful.
Question:

Freezer to warm. Cannot set temperature on control board, it tell what the temperature is.

Dal for model number PSC23NGMCWW
Answer:

Hi Dal, Thank you for the question. If the board is not displaying the temperature it will need to be replaced. Temperature Control Board, PartSelect Number: PS304185. Hope this helps!

1 person found this helpful.
Question:

We set the temperature on our freezer/refrigerator to 5/36, but the refrigerator is setting at 42 and our freezer is at -5. What would cause this?

Michael for model number DSE25JSHBCSS
Answer:

Hi Michael, Thank you for your question. I would suggest checking your temperature sensor inside of your fridge first. If that part is alright I would suggest then taking a look at your air diffuser between the fridge and the freezer. You may also want to check your evaporator fan as well. I hope that helps. Good luck with your repair.

1 person found this helpful.
Question:

My GE is receiving power however nothing else is working. Not getting cold, the panel lights on the freezer door not working, no compressor sound, no clicking sound. Any possible part thats causing this issue ?

MIKE for model number GSH25JSTCSS
Answer:

Hi Mike, Thank you for your inquiry. Unfortunately it sounds like your electronic control board might need to be looked at and/or replaced. I would suggest getting this part tested to see if it is working correctly. You may have to contact a technician to come and service your appliance. Good luck with your repair.

Related Parts: Electronic Board
1 person found this helpful.
Question:

My refrigerator, freezer and cold food section keep getting warm.

KEITH for model number GSL25JFPDBS
Answer:

Hello Keith, thank you for contacting us. It is possible that the temp sensor is faulty causing the fridge and freezer to get too warm. Also it could be the defrost thermostat. The thermostat measures the temperature in your freezer to ensure that it stays at an optimum temperature to keep your frozen food from thawing. You can test these parts with a multi-meter. Hope this helps!

Related Parts: Defrost Thermostat
1 person found this helpful.
Question:

Both freezer and fridge are warm. You recommend changing the temperature sensor in the freezer. Pfe29psdass has a digital display that shows correct temperatures in freezer and fridge. Right now 68°f. Because the temperature displayed is correct i am concerned that the temperature sensors are functioning correctly and they may not cause the warm condition. Or are there other sensors used to display the temperature?

Nick for model number PFE29PSDASS
Answer:

Hi Nick, Thank you for your question. Yes they are, it does not hurt to test them with a multi meter though just to make sure. You could also test your run capacitor and the start relay of your compressor as well. If that is not it, then it may be your board that is the issue. I hope that helps. Good luck with your repair.

1 person found this helpful.
Question:

How do I test the temperature sensor.

Rene Ramirez for model number GSS25WGTAWW
Answer:

Hi Rene, Thank you for the question. The best way to do this is to remove the thermistor from the refrigerator so you can control the temperature of the sensor. You can let the sensor warm up to room temperature or grab a glass of ice water to test the thermistor. With the sensor warmed up to room temperature the sensor should read approximately 6.2K Ohms at 68°F. With the thermistor submerged is a glass full of ice water, the sensor should be very close to 32°F which should read approximately 16.3K Ohms. If the values that you are getting are far off from these readings, then the sensor is bad and should be replaced. Hope this helps!

1 person found this helpful.
Question:

Came home from being out of town for 3 days and everything defrosted and temps in freezer and refrigerator were 72 degrees. Contacted our appliance repair guy. It took him quite a while to figure out and believed it was the condensor inverter and the motherboard (that he said was "fried"). He replaced both items (...it took a good part of 2 days...). it appeared that all was working and both sides of frig were starting to get cold; we had to leave town again. when we got home 2 days later, both sides were at 72 degrees again. we called repair guy who was coming the next morning. when he arrived, all was operating fine, and temps were "very close" to their good settings (i.e. freezer @ 0 and other side @ 35 degrees). hard to fix something that's working. we've continued to "check the temps" every few hours the past 7 days and all has been ok. tonight we went to the freezer and everything liquid again (...we haven't put any meat in freezer until we know all ok....). temps at 45 47 degrees (both sides). compressor is "cool to the touch" (i.e. not running) but fan is running. i'm thinking that maybe its the temperature sensor(s) causing the problem. any ideas? we've already spent $650 on repairs + cost of all food in frig & freezer being lost. the 36" GE monogram (counter depth), side by side is 9 years old.

DIANE for model number ZISS360DRJSS
Answer:

Hi Diane, Thank you for your question. I'm sorry to hear about this. If the refrigerator and the freezer are too warm than the part that fixes majority of the time is the temperature sensor. You may want to also check the evaporator fan motor and the condenser fan motor as well to make certain they are working correctly. I hope this helps. Thank you and have a great day!

1 person found this helpful.
Question:

Fridge got up to 52 degrees ( I think normal is 37 degrees). The fan was not blowing in the fridge. Freezer was at 2 degrees . Fan was blowing.Shut off unit for a day and defrosted it. There was water in the bottom of the freezer. Started up the unit and fridge is now at 37 and freezer is at zero ( this is normal). I suspect this will be ok for a week or so. Advice. Thanks

Gary for model number PDS22SCRALSS
Answer:

Hi Gary, Thank you for the question. I suggest testing the Thermodisc,PartSelect Number PS966746.If it does not have continuity then you would not need to change it out. Hope this helps!

Related Parts: THERMODISC(FUSE-M)
1 person found this helpful.
Question:

Where is the location of the thermistor/temperature sensor in the fresh food side?

Vickie for model number PSS29NGNAWW
Answer:

Hi Vickie, Thank you for your question. Here is a video to show you where that part is in your appliance: https://youtu.be/a1Z_oOMFXGk . Good luck with your repair.

1 person found this helpful.
Question:

My refrigerator too warm, and the temperature control worked only set 1 or 2 and stopped working in a few hours. Freezer ok..

chan for model number gdssokcxarss
Answer:

Hi Chan, Thank you for your inquiry. If your refrigerator section too warm there are some parts that you will need to check to see which one is causing the issue. You will need to check the evaporator fan motor, the defrost thermostat, the temperature sensor, the capacitor, the defrost heater and the dc condenser fan motor. I hope this helps. Thank you and have a great day!

1 person found this helpful.
Question:

Here's my problem. My freezer is not freezing and heating up. This subsequently caused my fridge to warm up also. I did notice the compressor is not turning on. The coils have been cleaned and the fan is running. I did take apart the inside of the fridge to expose the coils and didn't see any ice. Would this be a defrost limiter or maybe a thermister (temp sensor)? It appears that there are 4 temp sensors on this unit or at-least that's what i could find. 2 in the fridge and 2 in the freezer. Are all these temp sensors the same part? Please help!!

Nate for model number PSS26NGPBBB
Answer:

Hi Nate, Thank you for the question. I recommend replacing the capacitor ,PartSelect Number PS11764031.This part helps the compressor kick on and off while maintaining a constant temperature to keep things frozen in your freezer. Hope this helps!

1 person found this helpful.
Question:

Replaced the freezer thermostat and fan . Now refrigerator will not stop running and the outside getting very hot. What could be the problem?

ilse for model number GSH22JSRESS
Answer:

Hello Ilse, thank you for contacting us. That sounds like you have some dust and debris built up on the condenser coils. Take a look at the back of the fridge, you may have to remove a panel, but near the compressor there are coils and they need to be clean and clear. If these get dirty they can cause the compressor to run constantly and will get very hot to the touch. Hope this helps!

1 person found this helpful.
Question:

Makes ice ok then the ice cubes all freeze together have the temp set to 0 for the freezer

JACK for model number PSS25NGNA
Answer:

Hi Jack, Thank you for your inquiry. It is normal for the ice in the bucket to stick or fuse together. This will occur if the ice is not used right away. This can also occur if the water is splashing or leaking during the fill cycle. Adjusting the water to a lower level may also help. If the load in the freezer is less then half full, it can also cause the temperature during the defrost cycle, to get warmer and may cause the ice to fuse together at a faster rate. I hope this helps. Thank you and have a great day!

Question:

Freezer working but refrigerator is warm. Ice building up in freezer.

Lawrence for model number GDS20SBSBSS
Answer:

Hello Lawrence, thank you for contacting us. That could be an issue with the evaporator fan motor, you can remove the back panel in the freezer to inspect it as it should be spinning to circulate cold air into the fridge. If the freezer is frosting up there could be an issue with the defrost cycle, either the bi metel defrost thermostat or the defrost heater could be faulty. You can test these with a multi meter. Good luck with the repair!

Question:

Where is my temperature sensor located on my GE profile refrigerator model pfe29psdass and how to i install it?

Jeania for model number PFE29PSDASS
Answer:

Hello Jeania, thank you for contacting us. We have a how to video on our site that shows how to install this part. You can follow the link below, hope this helps! https://www.partselect.com/PS304103-GE-WR55X10025-Temperature-Sensor.htm#RepairVideo

Question:

Hi - my tbx10 is running warm in both the refrigerator as well as freezer section and there is ice buildup around the plate that houses the fan in the freezer. If this is a thermistor issue which one is it and where is it located? Thanks

Harvey for model number GE TBX10
Answer:

Hello Harvey, thank you for contacting us. That could be the temp sensor, it could be part of the defrost system. You will want to test these parts with a multi meter to determine which is at fault. Good luck!

Most Recent

Question:

The refrigerato it worn , freezer work very good

Jorge for model number GFE29HSDHSS
Answer:

Hello Jorge, Thank you for your inquiry. We would recommend checking the following parts to fix your issue: evaporator fan motor, defrost thermostat, temperature sensor, and the baffle. Hope this helps!

Question:

First my ice maker quit working few weeks ago then now my freezer & fridge is warm i can unplug and blow dry around vent in the back of the freeze and it work for few days then same thing so i did it again , but now my freezer want get to zero it’s around 7 to 9 fridge is 37

David for model number Gss23qstass
Answer:

Hi David, Thank you for your question. The refrigerator and the freezer section are too warm, there are some parts that you will need to check to see which one is causing the issue. You will need to check the temperature sensor, the defrost thermostat, the electronic control board, the defrost heater harness, the run capacitor, the dc condenser fan motor and the evaporator fan motor and blade. I hope this helps. Thank you and have a great day!

Question:

Refrigerator is new from home depot. 2 years old, not working, temperature display is out, interior lights work. Looked at mother board and display board today, no burn smell or burnt out diodes or electronics.Could there be a recall from GE for this model? Should I replacing the mother board first then the display board if it doesn't work? Please help. Thanks Eddie

Eddie for model number GNS23GGHBFBB
Answer:

Hi E3ddie, Thank you for the question. I would start with the Temperature Display Board PartSelect Number PS1766240 first. As far as a recall goes you will need to contact GE directly. Hope this helps!

Question:

Ice maker chute above the cup, keep freezing up. I replaced dual inlet water valve, grommet/tube assembly and ice/water filter, all did not fix the problem. Same with the water dispenser, keep freezing up, every time i defrosted. I don't have a freezer thermometer (plan to get one), but freezer and fridge seem ok. Any suggestions and fix will be helpful.

sidney for model number GSH25JFXLWW
Answer:

Hello Sidney, Thank you for your inquiry. We would recommend checking the following parts to fix your issue: temperature sensor, defrost heater, defrost thermostat, damper control, and the evaporator fan motor. You can test the parts with a multimeter. If you are unfamiliar with how a multimeter functions, there are YouTube videos available to assist you. Hope this helps!

Question:

Refrigerator is very noisy. Sounds like a very loud fan or motor running. Cycles very often, every 5-10 mins. Also does not seem to be very cold in the fridge when set to 35f. Purchased in april of 2015.

Kevin for model number Gfe28hshdss
Answer:

Hi Kevin, Thank you for your question. It sounds like the issue could be with the evaporator fan motor. Sometimes if there is a buildup of ice in the freezer or if the fan blade is not connected correctly, it can cause the noise you are hearing and prevent the refrigerator from cooling. I hope this helps. Thank you and have a great day!

Question:

My freezer temp reading stays at zero even when the refrigerator has been unplugged for a while. Plug it back in and the freezer starts and stays at zero. Will the thermister fix that?

Brian for model number PFS22MISBWW
Answer:

Hello Brian, Thank you for your inquiry. I would check both this part and the main control board. You can test the parts with a multimeter. If you are unfamiliar with how a multimeter functions, there are YouTube videos available to assist you. Hope this helps!

Question:

Hi, i watched the video to replace the sensor in the refrigerator section, but my refrigerator looks very different. Can you tell me where my refrigerator sensor is in the GE psh25mgwcbv model? Thanks! scott

Scott for model number PSH25MGWCBV
Answer:

Hi Scott, Thank you for the question.The sensors are behind small grills. If you look at PartSelect Number PS285067 you will see what grill to look for on the wall or the top inside the fridge. Hope this helps!

Question:

Refrigerator side is getting too cold and is freezing the food in the fresh food compartment. There a 42% and 38% chance that the problem is the thermal sensor and air inlet assembly. Apparently there are two thermal sensors on the refrigerator side (236, 237 on diagram). The video does not apply to my model (pss26ngpacc). Can you let me know where are the two sensors and which should I replace? Do I need to remove the air inlet assemble to expose the sensors? Thank you!

Winston for model number PSS26NGPACC
Answer:

Hello Winston, Thank you for the question. The sensors are behind small grills. If you look at PartSelect Number PS285067 you will see what grill to look for on the wall or the top inside the fridge. You should not have to remove the inlet. Hope this helps!

Question:

Freezer and water/cubes are perfect but refrigerator stays around 63 degrees and no colder. If the problem is the temp sensor, where is it located?

Ed for model number GFE29HSDCSS
Answer:

Hi Ed, Thank you for your question. Here is a video underneath this part information that will help you to find where this part is located: https://youtu.be/a1Z_oOMFXGk. I hope that helps. Good luck with your repair.

Question:

After a power surge, i heard a noise coming from my refrigerator. It only occurred briefly. Thereafter, the freezer was working well but the refrigerator started freezing and would not go above 30 f. When i try to turn up the fridge temperature i hear a click and i also notice the freezer temperature goes up. When i turn the freezer temp back to 0 f the fridge temperature returns to 30 f. I have been reading on your website and it appears the first place to start is to change the temperature sensor. Do you agree or since a power surge was involved is it most likely a more sophisticated part like the mother board? If the sensor is where i should start, i understand there are 3 of them. Which sensor do you think i should try to replace first? I did notice my produce freezing in the fresh foods area but the entire refrigerator side is 30f so seems like it could be either one or both. Many thanks

Cheryl for model number PSS26SGPASS
Answer:

Hi Cheryl, Thank you for your questions. One of the temperature sensors is in the compartment with the damper control assembly, one is located in the freezer section and one is in the refrigerator section. To verify what is causing the issue, I would start with the temperature sensors, the defrost thermostat and the electronic control board as these are the more common parts that tend to be the issue if the refrigerator and freezer section are too warm. You will need to test the parts with a multimeter. If you are not familiar with how to use one of these, there are videos on YouTube that you may reference. I hope this helps. Thank you and have a great day!

Question:

Hello, my freezer works fine but my refrigerator is too cold. I tried to set the temperature to 37 but it will constantly stay around 29 and 30 degrees. Would replacing the senor help me in this situation?

Sunny for model number PSS26SGPASS
Answer:

Hi Sunny, Thank you for your question. Yes this would be the first part that I would suggest testing to see if it is working correctly. You should also take a look at your air damper. There is a little door on the inside that opens wider to allow more cold air to go in and closes to only allow a little bit of cold air. Just take a look to see if that door is opened too much or all the way. It could be that is your problem. I hope that helps. Good luck with your repair.

Question:

Ice maker will not make ice , water line is good to the fridge. Took out ice maker and the water was frozen in the holder before it got down to make cubes

Bob for model number GNE29GMHDES
Answer:

Hi Bob, Thank you for your question. If your water is freezing in the fill cup before it actually gets to your ice maker, you may either have to replace that part or check to see if your appliance is defrosting properly. It may be that your freezer is too cold all of the time so water freezes in the cup and it just accumulates over time. To fix it temporarily you would just have to thaw the ice out of the cup. I hope that helps. Good luck with your repair.

Question:

Fridge is at 50 degrees, freezer is good, i can feel the fan working in the freezer but not in the fridge. Same fan? Does fridge sensor need to be replaced? Thanks.

Roy for model number GSH25JFRFBB
Answer:

Hi Roy, Thank you for your question. I would suggest taking a look at your thermistor. You should be able to test it with a multi meter to make sure that part is working. You could also take a look at your damper assembly between the fridge and the freezer and make sure that part is still working as well. I hope that helps. Good luck with your repair.

Question:

I have a GE profile refrigerator where the freezer was dropping to 9 almost daily even though it is set to 0. After reading around I concluded that it is most likely the freezer thermistor. Just replaced it yet the freezer is plummeting back to 9. I read I should wait 24 hrs to see if it will stabilize? Note that the fresh food section temperature is correct and never varies more than a few degrees from 37. I don’t think I need to replace the air damper?

Doug for model number Pss26mswass
Answer:

Hi Doug, Thank you for the question.If the freezer dose not level out after 24 hours you can test the Defrost Thermostat.The best way to do this is to remove the thermostat from the refrigerator so you can control the temperature of the sensor. You can let the sensor warm up to room temperature. With the sensor warmed up to room temperature the sensor should read approximately 6.2K Ohms at 68°F. With the thermistor submerged is a glass full of ice water, the sensor should be very close to 32°F which should read approximately 16.3K Ohms. If the values that you are getting are far off from these readings, then the sensor is bad and should be replaced. Hope this helps!

Question:

I replaced the temp sensor on the fridge side.Temp is dropping, but very slowly. How long does it normally take for temp to lower?

Marshall
Answer:

Hi Marshall, Thank you for the question. I would give it at least 12 hours to adjust tot he correct temperature.Hope this helps!

Question:

My refrigerator is 4 years old. In refrigerator section (upper) the climate zone is too cold and other parts above are little warmer. Before during normal operation there was running noise (like fan i guess) was coming on and off, now that noise is stop, and only very low noise i can here. Please advise. Thanks

Mahendra for model number GNE26GSDCSS
Answer:

Hi Mahendra, Thank you for the question. I suggest Checking to see if the fan at the back of the freezer is running. This fan helps circulate the cold air from the freezer and into the Fresh Food Section. If the fan is not running it will need to be replaced. Hope this helps!

Related Parts: FAN MOTOR DC FZ EVAP
Question:

I have no drinking water coming out of water dispenser how can i fix this problem?

Frank for model number Gss25jsress
Answer:

Hi Frank, Thank you for your inquiry. There are some parts that you will need to check to see which one is causing the issue. You will need to check the water inlet valve, the ice and water filter, the dispenser door solenoid assembly, the electronic control board, the micro switch and the union connector. I hope this helps. Thank you and have a great day!

Question:

Fridge and freezer both got warm at same time. Replaced pcb wr55x10956....no luck. Fan runs but temp is room temperature on both sections. hate to throw fridge away. From what I read, temp sensors might fix problem. What do you think?

David for model number CFCP1NIXASS
Answer:

Hi David, Thank you for the question. If the fans and compressor are all running the most common issue is the sensors.We also recommend replacing both the freezer and fresh food temperature sensors. Hope this helps!

Question:

The top section of fridge is warm, the midsection of fridge ok .Lower drawers freezing . What is the problem?

Kerry for model number DFE28JSHBSS
Answer:

Hi Kerry, Thank you for the question. I suggest checking to make sure the fan at the back of the freezer is running and properly circulating the cold air from the freezer. Hope this helps!

Question:

It three sensor the bottom one how put it on

Barbara for model number 9016491141
Answer:

Hi Barbara, Thank you for your question. Here is a video to show you how to install this part: https://youtu.be/a1Z_oOMFXGk . Good luck with your repair.

Question:

The freezer has build up ice on the coil and foods are being thawed. I already changed the defrost heater, defrost thermostat and control board but still no change. Where can i find the defrost temperature sensor inside the freezer/fridge, i want to change it. Thank you.

Jose for model number PSS26SGPASS
Answer:

Hi Jose, Thank you for your question. There is a little cover on the side walls of your freezer. When you pop those covers off you will see your temperature sensor. You have one on each side. Good luck with your repair.

Question:

Where is the video that shows how to replace temperature sensor partselect number ps304103?

KEN for model number PSHS6TGXBDSS
Answer:

Hi Ken, Thank you for your inquiry. The video which shows you how to install the temperature sensor is listed just under the photo of the part. If you scroll down through the page you will see it. I hope this helps. Thank you and have a great day!

Question:

Hello, can you tell me how many temperature sensors there are in this model and their locations? Does this include only those in the fridge and freezer cabinet.

Alan for model number GDL20KCSCBS
Answer:

Hi Alan, Thank you for your question. There are two from what your diagram is showing me. One in the fridge and the other is in the freezer. They are both covered by small plastic covers. I hope that helps. Good luck.

Question:

Do I need 2 temperature sensors for the freezer section? Are they both ps304103? Thank you

Randy for model number GSS25TSTASS
Answer:

Hi Randy, Thank you for the question. There are two sensors in the appliance but only one in the freezer section and the other in the fresh food section and yes they are the same part number. Hope this helps!

Question:

Freezer temp rises 10 to 12 degrees above setpoint for an hour or so once a day then goes back normal.Have replaced temp sensor and main panel board.

dave
Answer:

Hi Dave, That is a great question. If you could provide us with your model number we can look at this for you. Have a great day!

Question:

2 door ice and water dispenser warm temperature light on. Ice maker is on top.23 cubic capacity. Is that warm temperature little light suppose to be on all the time or sensor is bad.I saw the demonstration and on check pan elegant light light on. Guide me please .Thanks

Bill for model number Cannot locate the model number
Answer:

Hi Bill, thanks for the question. Your warm temperature light should not be on all the time, as it is designed to notify you when the refrigerator is running too warm. If the light is on, but the refrigerator temperature seems normal, your temperature sensor may not be functioning properly. You can test your temperature sensor by using an ohm meter or multi-meter. For more information on how to repair your temperature sensor, please see our repair help section. I hope this has answered your question.

Installation Instructions Provided by PartSelect customers like you.

Average Repair Rating: 3.4 / 5.0, 38 reviews What's this?
1-15 of 38
 

476 of 567 people found this instruction helpful

Parts Used:
Level of Difficulty: Easy
Time to do repair: 15 - 30 mins
Tools: Screw drivers
Customer: Gerald from San Clemente, CA

Fridge too warm, evaporator icing up

After replacing the defrost heater, main board and thermistor I still had the same problem. Called a repair guy and he (with the help of GE on the phone) diagnosed that the temperature sensor was bad. So I ordered from partselect and installed it and it fixed the problem. Been good for a couple months (knocking on wood). To install I had to cut the 2 wires to the old sensor, crimp the 2 new wires on and snap the new sensor to the clip on the evaporator. Very easy. Make sure you seal the ends of the wire crimps so moisture doesn't get in and corrode the connection.

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244 of 291 people found this instruction helpful

Parts Used:
Level of Difficulty: Easy
Time to do repair: 15 - 30 mins
Tools: Nutdriver, Screw drivers
Customer: Mike from Scottsdale, AZ

Freezer wouldn't maintain temperature ... got warm.

The freezer in my side-by-side kept warming up -- often 20 degrees or more, which of course caused the fresh food side to warm up also. I do a lot of jump-in-with-both-feet home repairs, but never on a large appliance. Not having an ohmmeter, which cost about $100 for a reliable one, I took the symptoms to the internet. Countless self-help sites and U-Tube videos later, I was positive it was one of two possible problems, either the defrost thermostat was broken and the defroster wasn't coming out of its cycle or the temperature sensor wasn't reading the correct temp and thus kicking in the fan motor when needed. Fortunately I found both parts easily on PartSelect.com and the total cost for both, including shipping, was $30, less than 1/3 of the cost of an ohmmeter. Not knowing for sure which part it was that was bad, I ordered both, figuring, since I had to pull out the panel anyway, I might just as well replace them both ... the price was right. (In retrospect I should have order 4 Temperature Sensors as my fridge has two in both the freezer side and the Fresh Food side. Any one of them being bad could have caused the same problem. Fortunately, I was lucky because it was either ONLY the Defrost Thermostat or I just happened to pick the right Sensor, but the repair worked.)

The repair was easy: Unplug the power. A Nut Driver removed the four screws holding on the panel in the back of the freezer. A screw driver removes the one screw holding the lamp cover in place. Remove the light bulbs, pull off the panel and right above the freezer coils you'll see both parts -- plain as day. (If your coils are clogged with ice, you will probably need de-ice first.) Cut the wires to both parts as close to the parts as you can to leave as much wire exposed as possible. Strip the ends of all four wires about 1/2 inch and also on the new parts. Match up the wires in the fridge to the wires on the parts and twist the ends together (Note: both wires on the Sensor are white so they match up either way, but the two wire on the thermostat will need to match up orange to orange and pink to pink.) I used silicone filled wire nuts, which you can buy at any hardware store or use your own wing nuts and fill them with silicone or shoe goo which works just as well ... anything to keep the moisture out and prevent the wires ends from corroding. Tuck the wires up and replace the panel, light bulbs and light cover That's it. Very easy. By far the hardest part was wedging my wide body into the narrow freezer compartment. Some one-handed work added a little extra time to the project.

In my case the freezer fan didn't kick in for about twenty minutes after I plugged it back in, but I assume that it either begins in the defrost mode or it takes that long for it to reset itself ... either way the repair worked great.

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177 of 216 people found this instruction helpful

Parts Used:
  • Temperature Sensor
Level of Difficulty: Really Easy
Time to do repair: 15 - 30 mins
Tools: Pliers
Customer: michele from North Smithfield, RI

My refigerator was warm but the freezer was cold and working correcttly

I went to a GE repair center to explain my problem, the service center reccomended that I have a techinician come out o look at it. $75.00 for the visit and what ever labor and materials wuld cost.

I went on line to see if there were others having this same problem and found that there were many with the same problem.

After reading some of the ways that people found out what was wrong ...it became a matter of three components, the timer, heater or thermostat.

I tried the most common component and the less expensive one first , the thermostat switch I installed it very easily snipping two wires and attaching the news using wire nuts I used the diagram on this website to pinpoint the component and there has not been a problem since.

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107 of 144 people found this instruction helpful

Parts Used:
  • Temperature Sensor
Level of Difficulty: A Bit Difficult
Time to do repair: 15 - 30 mins
Tools:
Customer: Larry from Menomonie, WI

Refrigerator was getting too cold

I removed the old temperature sensor by cutting the wires. I attached the wires of the new sensor with wire nuts and mounted it in the same bracket.

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79 of 81 people found this instruction helpful

Parts Used:
Level of Difficulty: A Bit Difficult
Time to do repair: 1- 2 hours
Tools: Nutdriver, Pliers
Customer: anthony from burke, VA

Freezer defrost and then after some time would work.

one repair man said I needed freon. sears repair man said my evaporators leaked. and should buy a new fridge. I installed the parts for less than $30.
dried the freezer compartment removed back panel and asst parts. removed screws from evaporator assy and replaced def therm. soldered leads/wing nuts. removed cover from sensor temp and again connected leads. working fine.

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84 of 110 people found this instruction helpful

Parts Used:
Level of Difficulty: Easy
Time to do repair: 30 - 60 mins
Tools: Screw drivers, Socket set
Customer: Greg from Windsor, WI

Freezer clod-fridge warm, coils were frosting up cutting off air flow

First unplug then remove all food and the ice cubes from the freezer only..Then removed the traysand then the 2 panel screws. Defrosted the coils with a hair dryer,removed the 2 screws holding the heater and then unplugged the wires from each side.Installed the new heater and now has been fine for 12 days now..The sensor- I just spliced it in the exact way the old sensor was wired.All seems fine so far. Was alot cheaper to buy the parts and install myself than to pay for 1 service call..

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59 of 73 people found this instruction helpful

Parts Used:
Level of Difficulty: Easy
Time to do repair: 30 - 60 mins
Tools: Nutdriver, Pliers, Wrench (Adjustable)
Customer: Michael from American Fork, UT

Freezer compartment would freeze sold so the fridge would go warm.

Emptied the fridge and freezer. Unplugged it and in so do doing defrosted the freezer coils. Replace the listed parts, for they were right there easy to get at and replace. Between the three of them we had an 80% chance of getting what was wrong. The freezer and the refridgerator are both working just fine. No more warm milk.

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54 of 72 people found this instruction helpful

Parts Used:
Level of Difficulty: Easy
Time to do repair: 30 - 60 mins
Tools: Nutdriver
Customer: Terrence from Escalon, CA

Ice maker failure due to chunks of ice building up in tray

My problem began with having to replace the auger due to damage (broken blade). Unknown at that time the unit was having a defrost cycle issue. Once auger was repaired, then the motor to auger failed. Once repaired the GE unit then began shutting down without warning. Mother board replaced. All was fine for two weeks then noticed odd performance by ice-maker (chunks of Ice again)and frozen package containers showing signs of dampness and then refreezing. Read through the Parts Select web site to see what other users may have had gone wrong with their GE's and what the parts overview section may reveal for me. Found that the defrost thermo and temp-sensor controlled defrost functions. The parts were cheap, $20.00 for the pair so I replaced them both since they are both located next to one another in the freezer compartment. The repair video furnished on the P/S web was great and very accurate. The entire job only took about an hour. The repair video indicated using wire-nuts and electircal tape Instead, I chose to solder the wires and use shrink-tubing to provide the moisture barrier. PartSelect folks are great not only for their parts pricing but also for the informative videos. The GE works better than ever

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49 of 58 people found this instruction helpful

Parts Used:
Level of Difficulty: A Bit Difficult
Time to do repair: 1- 2 hours
Tools:
Customer: Gene from The Woodlands, TX

Not cooling, water in refrigerator

For several years, had problem with water accumulating in the bottom of the refrigerator...took out the "custom cool" drawer and assigned my kids the responsibility to dry it out daily after supper (about a fourth of cup of water daily)...the water was condensing and dripping down the left side of the refrigerator... NOT coming from the refregerator evaporator drip pan area. Then the refrigerator and freeezer had erratic cooling...paid 4 grand for this GE stainless steel on the front/sides frig about 5 years ago... then my wife said she wanted a new refrigerator...what the heck...went on to numerous websites and finally decided to do my own "overall"...had nothing to lose except the price of the parts. A helpful web site is the GE technician site at...www.manualinstruction.com/wp-content/uploads/2011/10/ge-sidebyside.pdf. I ordered the four thermisters, a new freezer defroster (the old one was probably OK...the freezer coils were not "iced Up"), and a new defroster thermonmeter. While I was at it, I ordered a new refrigerator evaporator drip pan that was rusting a bit. As per other instructions in this website, just spliced in the new thermisters,used wire twist caps and eletrical tape to seal them. The GE site is a bit more elaborate on the "correct" way to do this. The refrigerator evaporator coil is a bit tricky...see the above ge site...but I just cut the rubber thermister holder down the middle and then tracked the thermister through the holder and stuck it in the block and taped the holder back together...(removed the block first ) and then zip-lined the block back to the coil like it was originally. It was about 3 hours to do everything...and guess what...temp in the freezer is -5...temp in the frig is 36...and NO MORE WATER IN THE BOTTOM OF THE REFRIGERATOR, NO MORE WATER DRIPPING DOWN THE LEFT SIDE OF THE REFRIGERATOR...what will my kids do...I feel like the refrigerator guru now. Wish I had done this several years ago. The parts I ordered came in 3 days. I'm lovin my refrigerator now and my wife is lovin me. It's really easier than I thought it would be...the GE tech website has some "diagnostic" info to isolate different problems... but I just decided to replace "everything" since the parts were not that expensive and it was going to be a "do or die" on getting a new refrigerator.

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48 of 65 people found this instruction helpful

Parts Used:
  • Temperature Sensor
Level of Difficulty: Really Easy
Time to do repair: Less than 15 mins
Tools: Screw drivers
Customer: Anthony from Murfreesboro, TN

Fridge side freezes some items

went to your website and viewed exploded view to find the sensor( there are two I just picked one to replace for now), pried the cover off carfully and pulled out the sensor. I snipped the wire in the middle leaving plenty to work with. I shortened the wire on the new piece, spliced the wires together and with some 3M rubberized, tape wrapped them up, replaced the sensor back into the cover and snapped in place.

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31 of 39 people found this instruction helpful

Parts Used:
  • Temperature Sensor
Level of Difficulty: Easy
Time to do repair: 30 - 60 mins
Tools: Screw drivers
Customer: Mark from Mancos, CO

Freezer cold / fridge warm

put fridge into test mode, failed One sensor. Took it out, Tested it, Ordered part also picked up splice kit from electric store spliced it truned on and good to go

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48 of 92 people found this instruction helpful

Parts Used:
Level of Difficulty: Really Easy
Time to do repair: 30 - 60 mins
Tools: Nutdriver
Customer: Guy from New Palestine, IN

I placed a heat gun in the freezer section to defrost the coils and did not return in time. The heat from the heat gun rose upward and melted all of the soft plastic parts. The good news was that the 16 parts were not expensive but the one main part that was needed to put it all back together took 3

I replaced all of the plastic parts as well as the heat coil that is mounted at the bottom of the coils that keeps the coils from freezing up. If I had not melted the plastic parts the coil could have been replaced in 2 days, 1 day to receive the part and the next to do the work. This is the second time I have had to replace this heater.

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37 of 60 people found this instruction helpful

Parts Used:
Level of Difficulty: Easy
Time to do repair: 30 - 60 mins
Tools: Nutdriver, Screw drivers
Customer: William from Garden City, MI

Warm refrigerator, no door water

Remove the following: lower rails, evap cover, ice maker assembly, attaching hardware for light and evap fan. Follow directions for replacing defrost heater. cut and splice wires for new defrost thermostat, and temperature sensor using adhesive line shrink tube. reassemble. Work like new.

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26 of 28 people found this instruction helpful

Parts Used:
  • Temperature Sensor
Level of Difficulty: Really Easy
Time to do repair: Less than 15 mins
Tools: Pliers
Customer: Michael from Milton, FL

Freezer would not defrost correctly

Took panel off back of inside of freezer section, took off old sensor from the evaporator, spliced new sensor into the existing wires, waterproofed spliced connections, snapped sensor back onto evaporator, then put panel back on the inside of the freezer. Really, it took only 10 minutes to fix. Now refrigerator defrosts like it used to, and temps have settled in at specified temps.

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24 of 26 people found this instruction helpful

Parts Used:
  • Temperature Sensor
Level of Difficulty: Really Easy
Time to do repair: 30 - 60 mins
Tools: Nutdriver, Pliers, Screw drivers
Customer: Joe from Suffolk, VA

Ice & ice cream would melt and refreeze

Noticed the problem in November 2009. Replaced Hi Limit Sesor for Defrost thinking it was the freezor temperature sensor. Did not fix the problem. Replaced Motherboard. Did not fix the problem. Called Sears Repair. They mis-diagnosed the problem and told me it was the sealed system. I doubted them and sent them home. Replaced the correct freezer temperature sensor that connects to the motherboard. FIXED.
Removed a panel, cut two wires, soldered and insulated two wries, reinstalled panel.

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1-15 of 38

Model Cross Reference

This part works with the following models:

PartSelect Number: PS304103
Manufacturer Part Number: WR55X10025
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