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Joseph
March 28, 2023
Agitator does not agitate, drum spins fine.
For model number WSM2420D3WW
Hello Joseph, thank you for contacting us. A faulty lid switch can cause the washer to not start agitation or spin cycle. If the lid switch, part number PS270219, is not working, you may need to replace it. If the lid switch is okay, you may need to check the motor coupling, part number PS270587, as they wear out over time and disconnect the motor from the transmission. We hope that helps!