VALVE CONTROL Assembly NOR. D WB19K10039

Hi Beverly, Thank you for your question. For your peace of mind, we offer a 30-day return period. You can complete your return by contacting us at 1-888-738-4871 or CustomerService@PartSelect.com. Please be sure your return meets the following conditions: Parts must be in resaleable condition to qualify: “Resaleable” means that the part must not have incurred damage, such as signs of installation by the customer, marks, or scuffing. Part must also be in its original packaging to be considered resaleable. Please inspect part before removing from its packaging, as this can cause return to be rejected. Electrical parts are subject to additional scrutiny. Rejected returns cannot be shipped back to customers. Returning Parts to PartSelect: Please have your model number and serial number ready when contacting our customer service to begin the return process. After contacting us, you will receive an email with return shipping details (remember to check your junk mail). Returns must be received within 30 days of the date the items were originally shipped. Customers are responsible for the cost of return shipping. If the return is a result of our error, or the part was lost in shipping, contact us within 10 business days to arrange a refund. We will refund your return shipping cost after your return has been processed, or provide you with a pre-paid shipping label. Additional information such as photos of the part may be required to complete a return of this nature. Receiving Your Refund: Please allow 7-10 business days after your return has been successfully processed for your refund to appear. If your refund is taking longer than expected, or you would like to check its status, please contact our customer service desk for an update on your return. I hope this helps. Thank you and have a great day!