The ice bucket auger is located within the ice bucket assembly in your freezer. It stirs and dispenses the ice in the bucket. You may need to replace the auger if your ice maker is noisy, or not dispensing ice. Disassembly of the ice bucket assembly is necessary to replace this part. Turn off power to the appliance before removing the ice bucket assembly to do this repair.
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Replacing your General Electric Refrigerator BUCKET AUGER
Troubleshooting
This part fixes the following symptoms:
Ice maker won’t dispense ice | Ice maker dispenses too little ice | Ice maker not making ice | Noisy
Keep searches simple. Use keywords, e.g. "leaking", "pump", "broken" or "fit".
Sorry, we couldn't find any existing reviews that matched. Try using some different or simpler keywords.
★★★★★
★★★★★
Rochelle O - September 14, 2024
Verified Purchase
Easy repair- works great
Easy repair, I followed the video instructions posted with the part exactly and it fixed it perfectly. Note, the replacement part is BLUE coated over metal- not clear like in the photo. This is great because the auger blades won’t break again.
★★★★★
★★★★★
Ruth A - November 3, 2024
Verified Purchase
Perfect Replacement Part
Fairly easy repair but I highly recommend watching the YouTube video available.
★★★★★
★★★★★
Daniel P - October 15, 2024
Verified Purchase
Ice bucket auger
Fast delivery. Part select web page had good installation instructions. New part works great.
★★★★★
★★★★★
Craig D - October 20, 2024
Verified Purchase
Updated auger, fairly easy to install.
Part arrived on time and I was able to install with a few tools after watching a couple youtube videos and taking the advice to remove the ice maker ahead of the planned repair so the plastic was less likely to crack while cold during the process. The replacement auger was blue and the plastic thicker than the original auger, so it should outlast the fridge itself. Take your time and you can do the repair yourself!
★★★★★
★★★★★
Gregory J - October 4, 2024
Verified Purchase
Worked like it was made for it
Worked like it was made for it...nothing more to say, good or bad.
★★★★★
★★★★★
Mark S - July 6, 2024
Verified Purchase
Easy repair
The part fit perfectly and after watching a video, it was an easy install.
★★★★★
★★★★★
Bong A - July 10, 2024
Verified Purchase
Easy to do just follow the video on YouTube
Perfect fit.
★★★★★
★★★★★
Connie D - January 26, 2025
Verified Purchase
Ice box Auger
The part was just what we needed. Works great and wasn’t too bad to replace. A lot of little parts to it but went back together and no parts left over.
★★★★★
★★★★★
William R - January 6, 2025
Verified Purchase
Exact part to replace the factory failed unit
Quick delivery. Very easy to install.
★★★★★
★★★★★
Mary J - 25 days ago
Verified Purchase
replacement
Exact replacement for broken auger except blue color coating. Relatively easy to install. Arrived quickly
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Customer Repair Stories
Average Repair Rating: 3.3 / 5.0, 145 reviews.
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Ice auger was damaged
I am 80 years old, female. Repair was a challenge but I was determined as my son said Mom you can do it. The video was wonderful. and I did a lot of rewinding etc. Hardest part was taking apart.. screws tough. All in all not bad. I don't want to do it for a living though!!!!! Ice is now dispensing!!!!!!!!!!!!!!!
Ice cubes would not come out of the dispenser due to broken auger.
Some plastic parts of the auger had broken off and the clear cover of the crusher housing dispenser was also cracked and a piece broken off. I watched the video on how to do the repair. I ran into trouble trying to wedge the crushing unit out of the housing with a putty knife, but found another video using two flat tip screw drivers, we
... Read moredged down on each side, lifting simultaneously, and the unit popped right out. After that, it was clear sailing! After completing the repair, my ice dispense is working wonderfully!
My dispenser auger had a broken blade, and ice dispenser bucket had a crack in the bottom of it and needed to be replaced
I followed the installation instructions posted within the dispenser auger part section and found these installation instructions and comments from others very helpful. The only thing that threw me a bit was in the posted instructions, #6, stated "Remove the screw..... ". This was misleading for it is a plastic nut that has to be removed,
... Read more AND, it has reverse threads. Once I found this out by looking at the parts diagram and looking up this plastic nut and seeing a comment it has reverse threads, it went pretty smooth from there . Overall, I found your site vey helpful and made the parts swap over easier.
Plastic auger broken. This part Moves the ice in the bin forward to the dispenser.
1) Remove the ice bin and empty the ice. 2) Remove 5 (Phillips) screws total. 3) Insert a flat blade screwdriver into the left top side of the housing and gently disengage the plastic holding clip. Repeat on the right side and "walk" the assembly out of the bin. 4) Remove the C clip and washer that holds the auger and remo
... Read moreve the auger assembly. 5) Remove the nut on the end of the auger assembly (left hand thread). 6) Remove and carefully stack the ice crush blades and washers. 7) Re-install the ice crush blades and washers on the new auger, re-install the nut and tighten. 8) Re-install the auger assembly and re-install the washer and C clip. 9) Set the end of the auger in the back of the ice bin and slowly re-install the housing portion. 10) Re-install 5 (Phillips) screws total.
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KURT from VIRGINIA BCH, VA
Difficulty Level:
Easy
Total Repair Time:
15 - 30 mins
Tools:
Pliers, Screw drivers
2 of 2 peoplefound this instruction helpful.
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Ice maker auger broke end large fin
With the tools they called for it was really easy but the first plastic part that goes on you show two washers on the auger shaft and I distinctly know mine had only one is this right because this is done and working doesn’t seem to me like another would fit ? Video was terrifically clear and well done cudos.
Steve from NAPLES, FL
Difficulty Level:
Really Easy
Total Repair Time:
30 - 60 mins
1 personfound this instruction helpful.
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Auger plastic had broken
I watched YouTube repair of same...careful not to mix up order on the set up!
Jonathan from PALATINE, IL
Difficulty Level:
A Bit Difficult
Total Repair Time:
30 - 60 mins
Tools:
Pliers
1 of 2 peoplefound this instruction helpful.
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The original auger was broken.
The replacement auger was slightly longer than it should be. The result is the auger does not turn and could burn out the motor. I had to take the auger out several times and sand down the part using trial and error until enough of the plastic material had been worn down and the auger was able to turn. It took me several attempts over a c
... Read moreouple of days as I had to remove the part, sand it down, put it back in and try again.
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Abed from SAINT CLOUD, FL
Difficulty Level:
A Bit Difficult
Total Repair Time:
More than 2 hours
Tools:
Pliers, Screw drivers
2 of 2 peoplefound this instruction helpful.
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Ice wouldn't come out
YouTube baby YouTube.
John from Waldorf, MD
Difficulty Level:
Really Easy
Total Repair Time:
30 - 60 mins
Tools:
Pliers, Screw drivers
1 personfound this instruction helpful.
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The plastic auger blade broke. Ice maker would not dispense ice.
Watched the video you provided on web page and followed the instructions. Thank you for the help.
Leo from PORTER, TX
Difficulty Level:
Really Easy
Total Repair Time:
30 - 60 mins
Tools:
Screw drivers
1 of 2 peoplefound this instruction helpful.
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plastic on auger was broken-wouldn't dispense ice
Excellent video on youtube showing how to replace the auger-Refrigerator and IceMaker Repair - Replacing the Auger Assembly (GE Part# WR17X11705).Very detailed video showing every aspect of this repair. There are many other videos showing this exact repair!!
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3 questions answered by our experts.
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John
February 7, 2025
In your video for installation, which is otherwise indispensable, please make sure to indicate which direction the two armed blade goes. Do to the close up of the reassembly, there is very little indication which way the hanging assembly that the two arms hold belongs on the rod. I am not sure it matters, since I found one shot that when stopped indicated the way the hanging assembly was oriented. However, it appears that it could be put on either way, so a clear statement of which end goes onto the rod first would be useful
For model number WR244
Hi John,
Thank you for your question. The blades are numbered and should be installed in the order they were removed. The numbered side of the blades, should face in the direction of the opposite end of the auger. We hope this helps!
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Sharon
February 14, 2025
auger won't turn we installed new 1, now it won' turn
For model number GSS25WGTGWW
Hello Sharon, thank you for your question. https://www.partselect.com/Repair/Refrigerator/Not-Dispensing-Ice/#:~:text=If%20the%20auger%20motor%20and,bracket%20and%20the%20actuator%20pivot. We have a section on " How To Fix A Refrigerator That's Not Dispensing Ice". We hope this helps.
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L.S.
13 days ago
Do the blades go on largest number to the front? 9-8-7
For model number GSE25HSHEHSS
Hi LS,
Thank you for your question. Yes, the order of the blades goes 9-8-7 from the dispenser crusher cover to the housing crusher dispenser. We hope this helps!
