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John
January 26, 2024
The microwave oven seems to be getting a lot of moisture inside that never happened before. There is also a slight humming sound. The vent fan and lights work fine as does the oven cooking etc.
For model number WML55011HS2
Hi John, thank you for the question. Based on the description you have provided, we would recommend checking the vent damper, part number PS11728088. It is designed to direct the flow of air through the vent duct, and the release of steam and heat from the appliance during cooking. A faulty damper assembly will result in poor ventilation, uneven cooking, and excessive moisture buildup. You may need to replace it to fix the issue. We hope this solves your problem!