Keep searches simple. Use keywords, e.g. "leaking", "pump", "broken" or "fit".
Sorry, we couldn't find any existing reviews that matched. Try using some different or simpler keywords.
★★★★★
★★★★★
Shawntay M - September 28, 2022
Verified Purchase
Great part easy to install.
Part came fast and I was able to install with no issues
★★★★★
★★★★★
Leigh D - August 8, 2022
Verified Purchase
Part was right on and an exact fit
Fit great and had all the required hardware to install it.
★★★★★
★★★★★
Robert M - April 28, 2022
Verified Purchase
Easy repair. Part worked as expected.
Part was as expected. Dishwasher is working great now. Will continue to order from Partselect with their great parts, prices and customer service.
★★★★★
★★★★★
Jessica C - July 11, 2021
Verified Purchase
Perfect
I've got a working dishwasher again.
★★★★★
★★★★★
Daniel L D - June 18, 2021
Verified Purchase
Easy to install
The replacement part is better than the original one. It had crimp-on hose clamps, which were very difficult to remove. The new part came with an assortment of worm drive hose clamps.
★★★★★
★★★★★
Joseph B - May 3, 2021
Verified Purchase
Delivered on time.
The part was received as advertised. Identical to the original equipment. Easy install.
★★★★★
★★★★★
Joe D - February 28, 2021
Verified Purchase
fit perfectly
shipped quicker than expected. Great customer service. Part fit perfectly
★★★★★
★★★★★
Stan E - October 31, 2020
Verified Purchase
great fit!
just don't over tighten and you'll be fine
★★★★★
★★★★★
Anna L - October 16, 2020
Verified Purchase
Fit perfect
was concerned that it might not fit since it was an alternative not original, but fit perfect.
★★★★★
★★★★★
Lindsay Z - October 5, 2020
Verified Purchase
Done and done!
Had a hard time finding the part I needed for our dishwasher but once I found it here it was inexpensive and came quickly! Thanks!
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Customer Repair Stories
Average Repair Rating: 1.9 / 5.0, 3 reviews.
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Keep searches simple. Use keywords, e.g. "leaking", "pump", "broken" or "fit".
Sorry, we couldn't find any existing installation instruction that matched.
Strange noise coming from the dishwasher, later a small leak appearing underneath
A noisy dishwasher and water coming from underneath was being caused by a torn hose that is factory connected to the diverter. It was a little difficult to see at first as the hose sits slightly kinked when in it's normal position. Access to the diverter involves removal of the circulation pump. I ordered a new diverter which comes with m
... Read moreetal screw on clamps. The main difficulty in installing is the positioning and alignment of the diverter and pump. My first effort resulted in a ripping of the attached diverter hose as I attempted to secure. I ordered another diverter. This time I used a lubricant to allow movement of the connecting hoses and made sure to not overtighten the clamps. I used a small mirror to make sure that the various hoses sat properly. Alignment took a bit of time. I then gently tightened the hoses. I ran the dishwasher, and found a leak, meaning that I needed to tighten these clamps a bit more. This is a doable repair that needs patience. The dishwasher is now very quiet and runs great!
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Donaldo from ALTADENA, CA
Difficulty Level:
Difficult
Total Repair Time:
More than 2 hours
Tools:
Nutdriver, Screw drivers, Socket set
4 of 4 peoplefound this instruction helpful.
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Diverter assembly leaking
This is a replacement that is straightforward but a bit mechanical. For an experienced engineer it was no problem but for the common household this is a repair best left to the pros. Fixed the issue no problem and the dishwasher is working perfectly now.
Lisa from PULASKI, TN
Difficulty Level:
Really Easy
Total Repair Time:
30 - 60 mins
Tools:
Nutdriver, Screw drivers
3 of 3 peoplefound this instruction helpful.
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Water leak, no power,shorted control motherboard, diverter passive main assembly rubber hose had hole in it.
repair under warranty for Home Depot. Ordered new controller, new sump manifold, new piranh clamp kit, new diverter passive main assy, installation took 6 months. Could not finish as GE had changed the diverter to a new design with the same part number that the repairman had no knowledge of and there is no part available for the same conf
... Read moreiguration of the one that went bad, after I called GE tech line they were not aware of updates. Giving me the same numbers. The new design works if you order a new conduit main. As the old one in the dishwasher will not connect to the new Diverter. New deverter no. WD19X25278 and the new main conduit is the same as the old configuration no.WD12X21681 . The repair people and parts people are not yet aware of the design change and availability of parts, as most are out of stock and no updated pictures of the new design. Repair warranty washed their hands of this and Home Depot after 6 months gave me credit of my full price I bought this for 3 yrs ago. Repairing myself and sell.
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6 questions answered by our experts.
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Carl
January 3, 2023
Thank you for the advice. Just a further question. The pump seems to be operating at full pressure. The lower arm spins rather well and appears to reach the upper portions of the tub. Dishes are generally cleaning well, except at the upper rack which is further away from the functioning lower arm and is blocked by the lower dishes. How does the water inlet valve function and affect our problem, and where is it located? The water level in the bottom seems adequate to prevent pump cavitation. Could the diverter valve be blocked by debris?
For model number gtd695sfl5ds
Hi Carl,
Thank you for your question. The water inlet valve allows water to flow into the dishwasher at the proper rate. If it malfunctions, then it would prevent water from flowing properly into the dishwasher. The diverter valve allows water to flow into the upper spray arms. If it is damaged or malfunctioning, it will need to be replaced. If you have any questions, please let us know. We are open 7 days a week. We look forward to hearing from you!
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Carl
December 30, 2022
Hello, Tech Support. The upper wash arm on my GE Dishwasher is not spinning. It spins freely, but it seems no water is making it to the arm assembly. I've checked this by quickly opening the door to see it clearly hadn't been spinning but the lower one had been. I've cleaned out the user accessible parts, filter and trap at the bottom. I've tried different setting configurations at the panel. The lights are both lit to operate the "Upper" and "Lower" rack selection. I've studied the schematics and so far can only identify the possibility it points to the #504, Diverter Assembly Kit (PS12710077). Am I overlooking anything? Should I check anything else? Is there a solenoid I should check? Thank you in advance. Carl
For model number gtd695sfl5ds
Hello Carl, thank you for contacting us. Besides the diverter kit, the issue is most probably related to a faulty water inlet valve, part number PS12743161, and the circulation pump, part number PS11772000. Please make sure the valve is providing water at a proper rate and the circulation pump is adding enough pressure to it to circulate it through the upper arm. Customer service is available 7 days a week if you require assistance placing an order. Thanks again for reaching out!
Can I just get the rubber boot connection between the main passive divertor and the pump wash main. Mine rotted and ripped when replacing the main.
For model number Gdf530pgm0bb
Hello Jeff, We are glad you asked! Yes, you may purchase the Sump Manifold Gasket PS11766955. We have some instructions on how to install it in the Question and Answer Section. We are pleased to have been able to help.
When I start a cycle, as soon as it fills with water and the cleaning action start, water pours out of the diverter assembly somewhere. I cleaned the filters inside the dishwasher, removed the diverter and examined the seal for damage and did not find any. I was going to order the diverter assembly unless there were other suggestions? Thanks for your help.
For model number GDT695SFL3DS
Hi Ray, thank you for contacting us. Based on our research, the issue is most probably related to the diverter motor assembly, part number PS12710077. Before replacing it, inspect the different parts attached to it, which might not be properly clamped. We hope this solves your problem!
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FREDRICK
April 18, 2023
MY DISHWASHER IS LEADING FROM BOTTOM OF DOOR. SEEMS TO COME FROM MIDDLE OF DOOR. NOT QUITE SURE OF PARTS THAT NEED TO REPLACED. I WAS THINKING OF GASKET OF BOTTOM OF DOOR, BUT CANNOT FIND PART. I FOUND THE DOOR GASKET BUT DO NOT THINK THAT IS THE PROBLEM.
For model number GDT695SMJ2ES
Hello Fredrick, thank you for your inquiry. Based on our understanding of the issue, we would suggest checking the diverter assembly, part number PS12710077, to fix the issue. It is used to control the flow of water to the spray arms. We hope this helps, good luck with this repair!
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David
January 20, 2024
Something like this sits on the feed to the upper spray arm. A GE repairman installed the lower spray arm on the wrong one of the two outlets (inlets?), so the arm hits the back of the machine wall and can't rotate. How do I remove it and what if anything do I put into the opening where the spray arm sits now? Or do I need to get a repairman in who knows what he is doing?
For model number GDT655SSJ5SS
Hello David, thank you for reaching out. We have attached a relevant video to help you remove the lower spray arm. This video may not be of the exact model, but will help you with the process. Glad to be of help!
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