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Adam Stern
February 13, 2020
Ice maker not making ice. There is water flowing out of door and there is water in the ice maker unit. It froze partially but did not drop. Forced the drop by running unit diagnostic. 12 hours later there was water in unit but it did not freeze. Temp on door says 0 deg and confirmed with thermometer. Is the unit bad or something else?
For model number Ge wr30x10150 ice maker
Hello Adam, thank you for your question. Yes, it sounds like the icemaker itself should be replaced. I hope this helps.
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David
June 26, 2022
No ice. The ice cube tray is filled with frozen water. Replace device?
For model number PGSS5RKZHSS
Hello David, Thank you for the question. If the Ice Maker is not dumping the cubes into the Ice Bin, this may indicate the Ice Maker is faulty and may need to be replaced. If you need help placing an order, customer service is open 7 days a week. Please feel free to give us a call. We look forward to hearing from you!
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Douglas
January 26, 2020
Ice maker stopped making ice. I have city get water and i get a solid stream out of the water dispenser. Water in the ice maker is just water, not frozen. Temp.On control panel reads freezer part is 0 and frig part is 37. The food in the bottom two freezers have been and are solid.
For model number PGSS5RKZHSS
Hi Douglas. Most likely fix is replacing the water inlet valve PS304374 or water filter PS8746144. Thank you for your question and good luck with your repair.
Ice maker stopped making ice. I get water out of the water value. Water in the ice maker is just water not frozen. Temp in the freezer part is 0 and frig part is 37.
For model number PFCS1RKZHSS
Hello Lyndon,
Thank you for your question. If the freezer is reading 0 degrees F, then the water should have at least been turned to ice, let alone ice cubes. If the water isn't freezing then the temperature readings for your freezer and/or fridge are showing incorrect, thus a defective temperature sensor. The ice maker could possibly not be making ice if its detecting that the freezer is too warm to make ice to be gin with, thus replacing the temperature sensor would fix the issue, yours is under part PS304103 for your model. We suggest using a regular thermostat to verify the temperature of the fridge and freezer just to be sure, but if the readings show 0 degrees, the water should be freezing. Hope this helps!
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Adam
March 17, 2022
My ice maker serial number is WR30X10150 has a replacement. In viewing the replacement the electrical connection appears to be coming our of the top of the unit. My unit electrical hook up is at the bottom of the maker. Aare they both electrical compatible?
For model number PFCS1RKZHSS
Hi Adam,
Thank you for your question. Where the ice maker is listed under your model number, it would be the correct part for your refrigerator. The cord appears to be attached to the side of the ice maker towards the bottom. If you need help placing an order for it, customer service is open 7 days a week and anyone will be happy to assist you. Please feel free to give us a call. We look forward to hearing from you!
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