Part Location Diagram of W11197766 Whirlpool Door interlock switch & holder assembly
See part 9 in the diagram
( Grid squares measure 1x1 inch )
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Door interlock switch & holder assembly W11197766

Rated by 1 customer 

A Bit Difficult 

30 - 60 mins 

Ratings submitted by customers like you who bought this part.

$ 20.89
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PartSelect Number PS12349017
Manufacturer Part Number W11197766
Manufactured by Whirlpool
Troubleshooting
This part fixes the following symptoms:
Won’t turn on
This part works with the following products:
Microwave, Microwave Oven Combo, Washer.
This part works with the following products:
Whirlpool, Maytag, KitchenAid.
Part# W11197766 replaces these:
W11187757
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Customer Repair Stories
 Average Repair Rating: 2.8 / 5.0, 1 reviews. What's this?
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  • 1
Sorry, we couldn't find any existing installation instruction that matched.
Microwave would say open and close door.
Removed panel and installed upper and lower switches. I did this because it did not do it all the time. When I removed the switches I used a ohms meter to check continuity but they all checked out at first then I started playing around with the buttons on each switch by pushing in on them and letting off and found one when you pushed in and out three or four times that one switch would jump back and forth by ohms meter that was the bad switch. If any one else has that problem the switch might show continuity when you first test but click the switch button a few times to see if you get a different reading. Microwave up running. Thanks Partselect.
  • LARRY from PARKERSBURG, WV
  • Difficulty Level:
    A Bit Difficult
  • Total Repair Time:
    30 - 60 mins
  • Tools:
    Screw drivers
3 of 3 people found this instruction helpful.
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Questions and Answers

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4 questions answered by our experts.
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  • 1
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Stephen
June 7, 2023
I need the part numbers to replace both the upper and lower door interlock switch assemblies. (include switch holder)
For model number WMH53521HV-1
PartSelect logo
Hello Stephen, thank you for reaching out. In your model both the upper and lower door interlock switches are the same. The door interlock switch and holder assembly, part number PS12349017, is compatible with your model. We hope this information helps!

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Jim
November 1, 2023
I am getting an intermittent CK Time and Open/Close door, and I can eventually start the microwave after opening and closing the door a number of times. From what I'm reading here, the door switch(es) are the culprit. Do I replace one or both, and is PS12349017 a kit or do I need to order two of them?
For model number WMH53521HZ-4
PartSelect logo
Hello Jim, thank you for your inquiry. Based on our understanding of the issue, we would recommend checking the door interlock switches for continuity and replace the faulty one. The interlock switches do not come separately. They come with the interlock assembly, part number PS12349017. If you need help placing an order, customer service is open 7 days a week!

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Brian
April 12, 2023
Would a upper door latch switch cause no power to the microwave?
PartSelect logo
Hi Brian, Thank you for the question. Normally no power to the appliance would indicate a blown fuse. The Door switch would prevent the appliance from running while the door is open, but it would still power on. We hope this helps!

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Thomas
May 29, 2023
When you close door light comes on and you can hear a fan running.. microwave still works great for everything else
For model number WMH53521HZ - 3
PartSelect logo
Hi Thomas, thank you for reaching out. Based on the description that you have provided, we would recommend checking the door interlock switch & holder assembly, part number PS12349017, to fix this issue. We hope this solves your issue!

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Model Cross Reference
This part works with the following models:
PartSelect Number: PS12349017
Manufacturer Part Number: W11197766
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