Ask our experts a question about this part and we'll get back to you as soon as possible!
4 questions answered by our experts.
< Prev
1
Next >
Sort by:
Search filter:
Clear Filter
Your search term must have 3 or more characters.
Keep searches simple. Use keywords, e.g. "leaking", "pump", "broken" or "fit".
Sorry, we couldn't find any existing answers that matched.Try using some different or simpler keywords, or submit your new question by using the "Ask a Question" button above!
Warner
January 13, 2020
How do you replace this roller on the crisper shelf
For model number Fghb2868tf5
Hello Warner and thank you for writing.
You should be able to pull out the old wheel and push in the new one, this can be done by hand. We hope this helps. Please contact us anytime if you require further assistance.
3 people found this helpful.
Was this helpful?
Thank you for voting!
Patty
December 21, 2021
I am trying to replace the roller on the crisper pan and have been unsuccessful. I feel like there is a piece missing.
Help please!
For model number FGHF2367TFO
Hi Patty,
Thank you for your question. To remove the old roller, remove the shelf from the refrigerator and unscrew the roller from it. Once it has been removed, screw the new roller into place and place the shelf back inside the refrigerator. We hope this helps! If you have any questions, please let us know.
1 person found this helpful.
Was this helpful?
Thank you for voting!
John
December 30, 2021
I need a wheel or roller for the crisper drawer and the plastic piece that it screws into. Please advise what part numbers I need to order. I also need a new water filter
For model number FGHB2868TF4
Hello John, Thank you for contacting us. We have researched the model you have provided and have found the part you are looking for is PartSelect Number PS12071116 for the Roller. Part #: PS12071124 for the Left Side Rail and Part #: PS12071123 for the Right Side Rail. If you need help placing an order, customer service is open 7 days a week. Please feel free to give us a call. We look forward to hearing from you!
Roller for crisper drawer broke away from mount, RH side. Do I order pc 42A or the crisper cover 24B? The roller is fine.
For model number FGHB2868TF2
Hello Michael, thank you for your question. The part you will need is the item 24B which is part PS12071129. We hope this information will help you.
Was this helpful?
Thank you for voting!
< Prev
1
Next >
✖
Ask a Question
Ask our experts a question on this part and we'll respond as soon as we can.
Something went wrong. Please try again later.
Your Question Has Been Submitted!
Our experts will send you an email as soon as your question has been answered.
Customer Repair Stories
Average Repair Rating: 2.8 / 5.0, 6 reviews.
What's this?
< Prev
1
Next >
Sort by:
Search filter:
Clear Filter
Your search term must have 3 or more characters.
Keep searches simple. Use keywords, e.g. "leaking", "pump", "broken" or "fit".
Sorry, we couldn't find any existing installation instruction that matched.
Roller screw recipients broke out. Can't be repaired.
Was not able to repair. Wasn't rollers I needed. Plastic screw recipients in front on frame had broken out so rollers weren't the problem. Tried gluing back pieces to no avail. Crisper frames are poorly designed.
hellen from SPRINGFIELD, MO
Difficulty Level:
Very Difficult
Total Repair Time:
More than 2 hours
Tools:
Screw drivers
6 of 6 peoplefound this instruction helpful.
Was this instruction helpful to you?
Thank you for voting!
Roller wheel for crisper draw was broken.
The roller wheel is part of the shelf that acts as a topper to the draw and not part of the are that supports the shelf. Removing the shelf and using a Phillips screw driver, I removed the right and left arms from the shelf along with remaining wheels. Re-attaching the arms and all the wheels, I placed the shelf back on the slotted rail and inserted the crisper draw.
The left side roller broke away from the crisper cover frame
I removed and separated the crisper tray and cover from the refrigerator. Removed the left side rail from the damaged cover and discarded the old cover. I added the new roller to the new cover and replaced the side rail to the new cover and reassembled into the refrigerator
crisper Drawer and cover roller broke of the left rail
I was not able to repair it because I could not remove the drawer, I pulled it out to the stop as instructed but the cover came out as well. very difficult to repair.
The Fix App makes it easy to manage all your stuff in one place. Just snap a photo and we'll find and store your user manuals, receipts, and product information in one easy-to-find place!
"Like magic. I took a picture of the model number on my refrigerator, and the app identified it right away … Very convenient. I'm impressed." ★★★★★ - Clever Jeff
