Ask our experts a question about this part and we'll get back to you as soon as possible!
4 questions answered by our experts.
Sort by:
< Prev
1
Next >
Search filter:
Clear Filter
Your search term must have 3 or more characters.
Keep searches simple. Use keywords, e.g. "leaking", "pump", "broken" or "fit".
Sorry, we couldn't find any existing answers that matched.Try using some different or simpler keywords, or submit your new question by using the "Ask a Question" button above!
Glenn
January 10, 2019
I am getting an f28 code on the washer. It will lock the door and start the water, then shut down. The code is for a serial failure between the control board and the motor control unit. Does that most likely indicate that the motor control module needs to be replaced?
For model number MHWE300VW00
Hello Glenn, thank you for your question. Yes, the error code is in reference to a communication error between the main board, and the motor control board. Most issues are caused in the blue wires from the main board to the motor control unit. Check the connections on the blue wire harness from the CCU to the MCU and check for any corrosion or loose wires. If the issue is not the wiring, you will want to test each board to determine which board has failed. Most of the time the MCU is the issue. I hope this helps!
2 people found this helpful.
Was this helpful?
Thank you for voting!
ARTURO
July 15, 2021
The equipment stops in different cycles and does not send any code or alarm, it can end its cycles or do it at the end, it is variable, it is given to start and start from the point where it stops, the card will be damaged w10384846 washer motor control unit?
For model number WFW9550WW01
Hi Arturo,
Thank you for your question. If the washer stops during different cycles, the issue may be the door lock. If it is not working correctly, it can cause issues throughout the washer. You will need to test the door lock for continuity with a multimeter. If this is not the issue, then you will need to check the electronic control board for signs of damage, wear, burning or scorch marks. We hope this helps! Good luck with the repair!
When i start the washer it s
often clicks then clicks again and starts flashing. often it will do this throughout the cycle, sometimes it takes several tries to get it to work
For model number WFW9550WW00
Hello Jeffrey, thank you for the question. Based on the description that you have provided, we would recommend checking the door latch, part number PS11751211. Good luck with this repair!
Power switch is unresponsive. Unit is plugged into a working outlet.
For model number WFW9200SQA10
Hi Susan,
Thank you for your question. There are a few parts to check to see if they are working correctly. First you should take a look at your door lock latch, if that part is not working correctly your appliance will not start. You may also want to take a look at your temperature sensor as well. However if those parts are fine, the issue might actually be in your control board. I hope that helps. Good luck with your repair.
Was this helpful?
Thank you for voting!
< Prev
1
Next >
✖
Ask a Question
Ask our experts a question on this part and we'll respond as soon as we can.
