Part Location Diagram of WP9743986 Whirlpool Door Spring
See part 6 in the diagram
Replacing your KitchenAid Dishwasher Door Spring
( Grid squares measure 1x1 inch )
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Door Spring WP9743986

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★★★★★
8 Reviews

Rated by 9 customers 

Easy 

15 - 30 mins 

Ratings submitted by customers like you who bought this part.

$ 24.63
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PartSelect Number PS11747091
Manufacturer Part Number WP9743986
Manufactured by Whirlpool for KitchenAid, Kenmore
Product Description

Door Spring Specifications

Sold individually.
How Buying OEM Parts Can Save You Time and Money

How Buying OEM Parts Can Save You Time and Money

Part Videos

Replacing your KitchenAid Dishwasher Door Spring

Replacing your KitchenAid Dishwasher Door Spring
Troubleshooting
This part fixes the following symptoms:
Door latch failure | Door won’t close
This part works with the following products:
Dishwasher.
Part# WP9743986 replaces these:
AP6013864, 3379643, 9743441, 9743986
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Customer Reviews
Average Rating:
★★★★★
★★★★★
8 Reviews
4.6
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Customer Repair Stories
 Average Repair Rating: 4.2 / 5.0, 9 reviews. What's this?
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One of the Diswasher door springs broke
Following instructions I found on the web, I removed the bottom plates of the dishwasher and could see the broken spring hanging from its attachment point. After shutting the power off, I reached in, removed the broken spring and with a bit of muscle, attached the new spring and stretched it to a bracket that gave the door stability when openeed. Took about 20 minutes to finish up and the door works nicely. Saved a ton of money versus calling in a repair man at $90 for arriving and $30 each 15 minutes
  • ron from wilton, CT
  • Difficulty Level:
    Easy
  • Total Repair Time:
    15 - 30 mins
  • Tools:
    Screw drivers
3 of 5 people found this instruction helpful.
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One of two door springs broke in two
After removing the access panel the only difficulty I had was the fact that the dishwasher happens to be in an inconvenient spot in my kitchen, repair-wise. I needed locking pliers to get a good enough grip on the undamaged spring in order to remove it. Once I got that off, installing the new springs was childs play. Wife had visions of a new $700 dishwasher dancing in her head. Not!!!
  • Thomas from Philadelphia, PA
  • Difficulty Level:
    Easy
  • Total Repair Time:
    30 - 60 mins
  • Tools:
    Pliers, Screw drivers
1 of 4 people found this instruction helpful.
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Broken Spring
Removed screws that held dishwasher in place. Pulled unit forward 6 inches. Removed broken spring and good spring. Installed new springs. Adjusted springs. Pushed unit back in position. Re-installed screws. Done.
  • Fred from El Dorado, AR
  • Difficulty Level:
    Really Easy
  • Total Repair Time:
    15 - 30 mins
  • Tools:
    Screw drivers
1 of 2 people found this instruction helpful.
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Dishwasher door would slam down when opened.
Pulled out dishwasher fron underneath counter and checked to see if springs were broken. One spring was broken. New springs were ordered from Parts Supply and received in 2 days. Very easy to replace and adjust new springs on side of dishwasher. Door is now working fine. Thank you for the speedy service.
  • Peter from Auburn, NY
  • Difficulty Level:
    Really Easy
  • Total Repair Time:
    Less than 15 mins
1 of 2 people found this instruction helpful.
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Spring Broke
Took the bottom panel off and felt with fingers to replace spring with out pulling dishwasher out from enclosure.
Fairly simple
  • Donald from Lutz, FL
  • Difficulty Level:
    A Bit Difficult
  • Total Repair Time:
    Less than 15 mins
  • Tools:
    Nutdriver
4 of 4 people found this instruction helpful.
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Broken door spring
One day the door came slaming down. Pulled off the bottom two panels and noticed a broken spring. For the small investment I purchased two new springs and replaced both while I was down there.

1) Pulled off the bottom two panels
2) Took note of location of where the springs were and removed the old springs.
3) With my fingers found the holes and placed new spring on the door side.
4) With some muscle stretched the spring untill it joined the multiple tension slots on the frame of the washer.
5) Found the correct tension to suppt the door opening and closing properly.
6) Replaced the two bottom panels
7) Cleaned up and was done!

Thank you partselect for your great web help!
  • Stephen from Whitesboro, NY
  • Difficulty Level:
    Easy
  • Total Repair Time:
    15 - 30 mins
  • Tools:
    Screw drivers, Socket set
10 of 11 people found this instruction helpful.
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Broken door spring & upper spray arm assembly.
Removed upper spray arm assembly using simple nutdriver hand tool and reinstalled new parts supplied as part of the complete repair kit.
Broken door spring required screw driver to loosen bottom cover plate screws on front of dishwasher. Two screws were also removed that held the dishwasher under cabinet. to upper counter top. Dishwasher was moved out about 6 inches to gain access to sides. After screws were removed, on thet bottom front of the dishwasher, cover plate could be removed to gain access to side areas to remove broken door spring and replace with new parts. Reassembled in reverse order and the job is complete. Total repair time was approximately 30 minutes.
Other Parts Used:
Door Spring Middle Spray Arm Kit
  • Dean from Mosinee, WI
  • Difficulty Level:
    Really Easy
  • Total Repair Time:
    15 - 30 mins
  • Tools:
    Nutdriver, Screw drivers
1 person found this instruction helpful.
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Broken door spring (counterbalance)
Removed the 4 screws that hold on the 2 lower front covers. Removed the old broken spring with just my fingers. Put the new spring in, again, with just my fingers. Put the two covers back on. I didn't even need to slide the unit out from under the counter!
  • J from Fairport, NY
  • Difficulty Level:
    Really Easy
  • Total Repair Time:
    Less than 15 mins
  • Tools:
    Screw drivers
20 of 21 people found this instruction helpful.
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One of the springs that support the down-swinging door
1) Removed the two panels below the door.
2) Unscrewed the two screws holding the dishwasher to the upper cabinet facing.
3) Pulled dishwasher out 6-8 inches to gain access to springs located on the side.
4) Removed the broken spring.
5) Attached the new spring.
6) Openned and closed the door to make sure spring was tight enough.
7) Pushed dishwasher back in.
8) Rescrewed cabinet facing screws
9) Rescrewed floor panels.

Only problem was with ordering ... PartSelect part number is different than the FSP-Whirlpool part number. PartSelect should provide a cross-reference table if there is a difference between OEM number and PartSelect number.
  • Lawrence from Linden, NJ
  • Difficulty Level:
    Easy
  • Total Repair Time:
    Less than 15 mins
  • Tools:
    Pliers, Screw drivers
4 of 4 people found this instruction helpful.
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  • 1
Questions and Answers

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Connie
January 20, 2018
How do i replace the spring on the dishwasher door?
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Hello Connie, Thank you for your inquiry. Although we do not have a repair video for this exact part number, I have included a link to a video for a similar part to assist you. Hope this helps! https://www.youtube.com/watch?v=YPF4ckYRZRc&list=PLD984081941E1E8CD&index=84

3 people found this helpful.

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Model Cross Reference
This part works with the following models:
PartSelect Number: PS11747091
Manufacturer Part Number: WP9743986
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