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Friction Sleeve

★★★★★
★★★★★
23 Reviews
$6.89   In Stock

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PartSelect Number PS11745488
Manufacturer Part Number WP8268961
Manufactured by Whirlpool
Product Description

Friction Sleeve Specifications

This part helps to keep your door quiet when it opens and closes.

How Buying OEM Parts Can Save You Time and Money

Troubleshooting
This part fixes the following symptoms:
Door latch failure | Door won’t close
This part works with the following products:
Dishwasher.
This part works with the following products:
Whirlpool, Kenmore, Maytag, Amana.
Part# WP8268961 replaces these:
AP6012281, 8268961, WP8268961VP
Questions and Answers

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7 questions answered by our experts.
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    Robert
    October 29, 2017
    Are there friction sleeves on both left and right door spring assemblies?
    For model number GU2275XTVY0
    Hi Robert, Thank you for your inquiry. The friction sleeves are sold separately and you will need one for each side of the door. I hope this helps. Thank you and have a great day!

    15 people found this helpful.

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    Terry
    March 14, 2019
    Do I have to have friction sleeves? It will be really hard to pull the dishwasher out to install new ones because of new flooring.
    For model number WDF530PLYW6
    Hello Terry, Thank you for the question. This part helps to keep your door quiet when it opens and closes. It is not a necessity for the door to work but it might make a lot of noise. Hope this helps!

    11 people found this helpful.

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    Joe
    July 9, 2019
    Can I replace the friction sleeves myself w/o a service call. How do I do it?
    For model number WPD540PADM3
    Hello Joe, Thank you for the question. Other customers have said it was a easy repair. here is a post from another customer. "This procedure assumes that the DW water connection and drain are flexible. Remove Phillips head screws (2) mounting top front of DW to underside of counter. Grasp door and gently coax DW outwards approximately 1 foot. WEAR SAFETY GOGGLES. On RHS check lower end of door spring and note in which notch the spring sits. On RHS, grasp white plastic connector ("hinge bushing", with spring looped around one end), stretch the spring while carefully lifting other end of connector up, out of slot in door hinge lever. Pry door hinge lever 1/8" away from DW body while sliding friction sleeve over its end. Work friction sleeve past hinge hook, past wider section, into narrower slot (about 2" from end of hinge hook). Raise door to closed position. Insert and hold lower (90 degree) end of spring into the same notch that it was originally in (mine was in the 5th from the front). Loop the door end of the spring into one end of the white plastic hinge bushing, then insert the other end of the bushing into the door hinge lever's hook while stretching the spring. It does not require much strength. CAUTION: If the lower end of the spring is not properly inserted and held in the notch, it can pop out and possibly injure you! Repeat for the LHS. Push the DW back in place, and reinstall the two mounting screws. " Hope this helps!

    8 people found this helpful.

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    Paul
    February 7, 2019
    Does the friction sleeve part no.Ps1174588 come as a pair for $5.35 or is it $5.35 each? We have had our dishwasher just over a year and both failed.....
    For model number wdt710pahwo
    Hello Paul, Thank you for your question. This part is sold individually. If both have broken you will need to order a quantity of two. Hope this helps!

    7 people found this helpful.

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    Jimmy
    August 20, 2019
    Dishwasher door seems to have no tension up or down. What is wrong?
    For model number WTD720PADM2
    Hello Jimmy, Thank you for your inquiry! We believe the tension spring may need to be replaced within your dishwasher door. The tension spring is a spring in your door that ensures your door does not fall open too quickly. The part number for your replacement tension spring is PS11753142 on our website under your model number. We hope this helps!

    5 people found this helpful.

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    John
    January 31, 2020
    Does this friction sleeve come as only one required? Right side only? Looks easy to slide back on. Is it self explanatory?
    For model number mdbh949pab1
    Good Day John. Thank you for your question in regards to PartSelect Number PS11745488. The friction sleeves are sold separately and you will need one for each side of the door. The following are instructed posted by another customer in order to replace this part: This procedure assumes that the DW water connection and drain are flexible. Remove Phillips head screws (2) mounting top front of DW to underside of counter. Grasp door and gently coax DW outwards approximately 1 foot. WEAR SAFETY GOGGLES. On RHS check lower end of door spring and note in which notch the spring sits. On RHS, grasp white plastic connector ("hinge bushing", with spring looped around one end), stretch the spring while carefully lifting other end of connector up, out of slot in door hinge lever. Pry door hinge lever 1/8" away from DW body while sliding friction sleeve over its end. Work friction sleeve past hinge hook, past wider section, into narrower slot (about 2" from end of hinge hook). Raise door to closed position. Insert and hold lower (90 degree) end of spring into the same notch that it was originally in (mine was in the 5th from the front). Loop the door end of the spring into one end of the white plastic hinge bushing, then insert the other end of the bushing into the door hinge lever's hook while stretching the spring. It does not require much strength. CAUTION: If the lower end of the spring is not properly inserted and held in the notch, it can pop out and possibly injure you! Repeat for the LHS. Push the DW back in place, and reinstall the two mounting screws. We hope this helps. Best Regards.

    2 people found this helpful.

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    Mike Kulzer
    December 26, 2017
    When we have the door fully open it comes back up half way (won't stay fully open). Both door springs look to be in good shape. Any ideas on how to fix this issue?
    For model number DU1300XTVT8
    Hi Mike, Thank you for your question. If you are opening the door all the way and it is closing part way on its own, then the door spring tension may not be adjusted correctly. To adjust the door spring tension first unhook the spring from the rear leg of the dishwasher. Then with a 5/16" nut driver or hex socket, remove the screw from the tensioner. The screw can be put into one of three holes in the front leg of the dishwasher. If the door closes by itself, move the tensioner to a higher number hole and replace screw. I hope this helps. Thank you and have a great day!

    1 person found this helpful.

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      Part Videos

      Replacing your Whirlpool Dishwasher Friction Sleeve

      Customer Repair Stories
       Average Repair Rating: 4.2 / 5.0, 10 reviews. What's this?
        Sort by:
        Sorry, we couldn't find any existing installation instruction that matched.
        Door will fall down after opening
        unscrewed dishwasher from cabinet ...,moved out slightly....while door closed ...reached with long nosed pliers door spring pulled forward...and allowing white plastic part that fits through sleeve and fit new sleeve over it...pulled spring attaching white plastic part and pushed unit back to cabinet and replaced screws DONE.
        • Arthur from YORKTOWN HTS, NY
        • Difficulty Level:
          Very Easy
        • Total Repair Time:
          Less than 15 mins
        • Tools:
          Pliers, Screw drivers
        • Parts Used:
          WP8268961
        24 of 30 people found this instruction helpful.
        Was this instruction helpful to you?
        Thank you for voting!
        Friction sleeve
        Make sure you order 2. One on each side
        • Dave from PALM BAY, FL
        • Difficulty Level:
          Really Easy
        • Total Repair Time:
          15 - 30 mins
        • Tools:
          Screw drivers
        • Parts Used:
          WP8268961
        11 of 12 people found this instruction helpful.
        Was this instruction helpful to you?
        Thank you for voting!
        Friction sleeve(s) on door levers cracked and fell off.
        This procedure assumes that the DW water connection and drain are flexible. Remove Phillips head screws (2) mounting top front of DW to underside of counter. Grasp door and gently coax DW outwards approximately 1 foot. WEAR SAFETY GOGGLES. On RHS check lower end of door spring and note in which notch the spring sits. On RHS, grasp white plastic connector ("hinge bushing", with spring looped around one end), stretch the spring while carefully lifting other end of connector up, out of slot in door hinge lever. Pry door hinge lever 1/8" away from DW body while sliding friction sleeve over its end. Work friction sleeve past hinge hook, past wider section, into narrower slot (about 2" from end of hinge hook). Raise door to closed position. Insert and hold lower (90 degree) end of spring into the same notch that it was originally in (mine was in the 5th from the front). Loop the door end of the spring into one end of the white plastic hinge bushing, then insert the other end of the bushing into the door hinge lever's hook while stretching the spring. It does not require much strength. CAUTION: If the lower end of the spring is not properly inserted and held in the notch, it can pop out and possibly injure you! Repeat for the LHS. Push the DW back in place, and reinstall the two mounting screws.
        • Stephen from LEBANON, NH
        • Difficulty Level:
          Very Easy
        • Total Repair Time:
          15 - 30 mins
        • Tools:
          Screw drivers
        • Parts Used:
          WP8268961
        10 of 10 people found this instruction helpful.
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        Thank you for voting!
        friction sleeve broke
        Unscrewed the top of the dishwasher from the counter top and slid the appliance out part way in order to reach the door spring. I loosened he spring from the bracket then slid the sleeve over the bracket. I reattached the spring to the bracket, slid the dishwasher back in and screwed it to the top just like it was prior to removal. Easy as pie.
        • Roxy r from GERMANTOWN, TN
        • Difficulty Level:
          Really Easy
        • Total Repair Time:
          30 - 60 mins
        • Tools:
          Screw drivers
        • Parts Used:
          WP8268961
        9 of 10 people found this instruction helpful.
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        Friction sleeve had torn, resulting in dishwasher door 'falling' when opening.
        I unscrewed the dishwasher from the counter (two screws under the countertop), and pulled it out about a foot so I could access the friction sleeve. I used a needle nosed pliers to slip a spring latch off the door. Then I slipped the new friction sleeve on and reattached the spring. Tested the door. Success! Super easy. About 5 minutes of work.
        • Jm from OSHKOSH, WI
        • Difficulty Level:
          Really Easy
        • Total Repair Time:
          Less than 15 mins
        • Tools:
          Pliers, Screw drivers
        • Parts Used:
          WP8268961
        5 of 5 people found this instruction helpful.
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        Thank you for voting!
        door would fall down when unlatched
        Removed the bottom plate/cover. Unscrew top from bracket. Lucky,had just enough room to pull washer out. Only 6 in. Sleeve had broken off. Needle nose plyers to unhook spring. Slide sleeve over hinge. Hard Part///. Pull spring back into place. with door shut. good luck.
        • eugene from REVERE, MA
        • Difficulty Level:
          Really Easy
        • Total Repair Time:
          30 - 60 mins
        • Tools:
          Pliers, Screw drivers
        • Parts Used:
          WP8268961
        4 of 4 people found this instruction helpful.
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        Door was falling down quickly
        Only one friction sleeve was broken. So I pulled out the dishwasher to see how the one on the other side went on. It was very easy to replace and I replaced both. Unit works fine now.
        • Chris from VALLEY STREAM, NY
        • Difficulty Level:
          Very Easy
        • Total Repair Time:
          Less than 15 mins
        • Tools:
          Pliers
        • Parts Used:
          WP8268961
        2 of 2 people found this instruction helpful.
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        Detergent Dispenser Assembly door snapped the plastic piece that keeps it closed and the friction sleeve was found on the floor because it cracked and fell out.
        Had to remove the face of the door and then unscrew the inside of the door. The dispenser assembly was easy to remove and replace but the friction sleeve was a little more difficult. That has a plastic piece that attachs to the door and when we pulled the plastic piece to attach to the bracket it fell off. It took a bit to attach but once we did the 2 of us did the other side in seconds. One held the plastic piece with a pliers and the other attached to the bracket.
        • Charles from OLYPHANT, PA
        • Difficulty Level:
          A Bit Difficult
        • Total Repair Time:
          1- 2 hours
        • Tools:
          Nutdriver, Pliers, Screw drivers
        • Parts Used:
          WPW10199696, WP8268961
        1 person found this instruction helpful.
        Was this instruction helpful to you?
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        Dishwasher door drops quickly to wide open position when unlatched
        Rubber friction sleeves on each side of the door provide resistance to prevent the door from quickly opening when unlatched. Over time the friction sleeve may crack and fail. Two friction sleeves are required for repair. Install a new sleeve on each side of the dishwasher door near the spring connector at the bottom.

        Open dishwasher door.

        Remove the screw from the left and right bracket at top of dishwasher door opening. Brackets secure the dishwasher to the countertop.

        Gently pull the dishwasher forward to expose the door spring on each side of door at bottom.

        Unhook the plastic spring connector from the left door spring hook by pulling the connector slightly forward and lifting from the door spring hook. Remove the old friction sleeve if still in place by sliding over the door connection hook. Discard the old sleeve.

        Insert the new friction sleeve over the door spring connector hook and push until the friction sleeve is in position completely past the spring hook. Reconnect the plastic spring connector to the door hook.

        Repeat for right side of door.

        Close and latch the dishwasher door. Unlatch the door. The door should remain in the nearly closed position held in place by the friction sleeves.

        Slide the dishwasher back to the original position under the counter top.

        Insert the screws in the top brackets to secure the dishwasher.
        • Gene from BATON ROUGE, LA
        • Difficulty Level:
          Easy
        • Total Repair Time:
          Less than 15 mins
        • Tools:
          Screw drivers
        • Parts Used:
          WP8268961
        1 person found this instruction helpful.
        Was this instruction helpful to you?
        Thank you for voting!
        Friction sleeve came apart ....would not hold door in place
        Pull dishwasher out a few inches. Disconnect spring from plastic connector with long nose pliers. Remove connector. Replace friction sleeve. Replace connector.Reconnect spring to plastic connector. This completes repair.
        • Gary from WAUKEE, IA
        • Difficulty Level:
          Really Easy
        • Total Repair Time:
          15 - 30 mins
        • Tools:
          Pliers
        • Parts Used:
          WP8268961
        1 person found this instruction helpful.
        Was this instruction helpful to you?
        Thank you for voting!
          Customer Reviews
          Average Rating:
          ★★★★★
          ★★★★★
          23 Reviews
          4.8
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          Model Cross Reference
          This part works with the following models:
          PartSelect Number: PS11745488
          Manufacturer Part Number: WP8268961
          Brand
          Model Number
          Description
          Kenmore
          66213013K112
          Dishwasher - Kenmore Dishwasher Model 662.13013K112 (66213013K112, 662 13013K112) Parts
          Kenmore
          66213014K112
          Dishwasher - Kenmore Dishwasher Model 662.13014K112 (66213014K112, 662 13014K112) Parts
          Kenmore
          66213019K112
          Dishwasher - Kenmore Dishwasher Model 662.13019K112 (66213019K112, 662 13019K112) Parts
          Kenmore
          66213023K112
          Dishwasher - Kenmore Dishwasher Model 662.13023K112 (66213023K112, 662 13023K112) Parts
          Kenmore
          66213033K112
          Dishwasher - Kenmore Dishwasher Model 662.13033K112 (66213033K112, 662 13033K112) Parts
          Kenmore
          66213043K112
          Dishwasher - Kenmore Dishwasher Model 662.13043K112 (66213043K112, 662 13043K112) Parts
          Kenmore
          66213044K112
          Dishwasher - Kenmore Dishwasher Model 662.13044K112 (66213044K112, 662 13044K112) Parts
          Kenmore
          66213049K112
          Dishwasher - Kenmore Dishwasher Model 662.13049K112 (66213049K112, 662 13049K112) Parts
          Kenmore
          66213282K112
          Dishwasher - Kenmore Dishwasher Model 662.13282K112 (66213282K112, 662 13282K112) Parts
          Kenmore
          66213289K112
          Dishwasher - Kenmore Dishwasher Model 662.13289K112 (66213289K112, 662 13289K112) Parts
          Kenmore
          66512093K210
          Dishwasher - UNDERCOUNTER DISWASHER
          Kenmore
          66512413N410
          Dishwasher - DISHWASHER
          Kenmore
          66512413N411
          Dishwasher - DISHWASHER
          Kenmore
          66512413N412
          Dishwasher - DISHWASHER
          Kenmore
          66512723K310
          Dishwasher - UNDERCOUNTER DISHWASHER
          Kenmore
          66512723K311
          Dishwasher - DISHWASHER
          Kenmore
          66513002N510
          Dishwasher - DISHWASHER
          Kenmore
          66513002N511
          Dishwasher - DISHWASHER
          Kenmore
          66513003N510
          Dishwasher - DISHWASHER
          Kenmore
          66513003N511
          Dishwasher - DISHWASHER
          Kenmore
          66513004N510
          Dishwasher - DISHWASHER
          Kenmore
          66513004N511
          Dishwasher - DISHWASHER
          Kenmore
          66513009N510
          Dishwasher - DISHWASHER
          Kenmore
          66513009N511
          Dishwasher - DISHWASHER
          Kenmore
          66513012K110
          Dishwasher - UNDERCOUNTER DISHWASHER
          Kenmore
          66513012K111
          Dishwasher
          Kenmore
          66513012K112
          Dishwasher - UNDERCOUNTER DISHWASHER
          Kenmore
          66513012K113
          Dishwasher - UNDERCOUNTER DISHWASHER
          Kenmore
          66513013K110
          Dishwasher - UNDERCOUNTER DISHWASHER
          Kenmore
          66513013K111
          Dishwasher

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