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Crisper Drawer Rail

★★★★★
★★★★★
14 Reviews
$ 23.38   On Order

Get this part fast. Average delivery time via standard shipping: 1.8 days.

PartSelect Number PS11738956
Manufacturer Part Number WP2163835
Manufactured by Whirlpool
Product Description

Crisper Drawer Rail Specifications

This part goes in the center of the crisper shelf and acts as a support.

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Troubleshooting
This part works with the following products:
Refrigerator.
This part works with the following products:
Whirlpool, Kenmore, Roper, Estate.
Part# WP2163835 replaces these:
AP6005894, 2163835
Questions and Answers

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4 questions answered by our experts.
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    Ray
    September 27, 2017
    Is this rail for both drawers or do i need one for each drawer?
    For model number ET8CHKXKT02
    Hi Ray, Thank you for your question. This would be the center rail for both of your drawers. Good luck with your repair.

    10 people found this helpful.

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    Lovey
    June 26, 2019
    Will this crisper rail work with my Whirlpool frig? Crisper rail is broken.
    For model number GR9SHK/GR9SHM
    Hello Lovey, thank you for writing. The model number you provided is partial with multiple variations using some different parts. We will need the rest of the model number to look into this. The missing information is at least five more characters at the end of either GR9SHK or GR9SHM. We look forward to hearing back from you.

    2 people found this helpful.

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    Marty
    July 31, 2019
    Will the crisper rail part # ps113789856 fit my Whirlpool refrigerator (model # above)? The model # does not come up with a match & i suspect it is because the refrigerator was purchased in 2006.
    For model number GR9FHKXPQ01
    Hi Marty, thank you for your question. It is a Q01 at the end of your model number, not a 001. Yes, this is the part that you are looking for according to your manufacturer and the model number provided. I hope that helps. Good luck with your repair.

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    Paul
    August 8, 2018
    Please explain crisper's humidity levels. In other words "why should i set it on high or low"? Are there vegetables that need different humidity levels?
    For model number 106 9759715
    Hi Paul, Thank you for your question. On the high setting, the slot is completely closed and prevents any air from circulating throughout the crisper drawer providing a higher humidity inside the drawer. Leafy green vegetables should be kept under high humidity. The low setting allows air to circulate through the drawer keeping moisture levels down. So, any vegetables or fruits that do not require low humidity should be placed on the low setting. I hope this helps. Thank you and have a great day!

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      Part Videos

      Replacing your Whirlpool Refrigerator Crisper Drawer Rail

      Customer Repair Stories
       Average Repair Rating: 4.7 / 5.0, 10 reviews. What's this?
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        Sorry, we couldn't find any existing installation instruction that matched.
        Missing center track for crisper drawers
        Remove the glass shelf and the support frame. Bend the front clip on the track back far enough to fit into slot on frame. Insert the back end of the track into the opening at the back of the frame. Press the front end of the track into the retainer slot in the frame. Reinstall the frame and glass shelf. Done.
        • JR from Portland, OR
        • Difficulty Level:
          Really Easy
        • Total Repair Time:
          Less than 15 mins
        • Tools:
        • Parts Used:
          WP2218127K, WP2163835
        53 of 56 people found this instruction helpful.
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        We broke the rail. :(
        We decided to use our crisper drawers to store sodas. Duh..bad plan. The rail that holds the drawers up cracked in half. So we just had the drawers sitting on the bottom of the fridge. So, I got the new rail THE DAY AFTER I ORDER IT! I just recycled the old one, and slid the new one in. Presto. Perfect fit. Actually, better then perfect. There must have been a defect with my old one, because the new one actually SNAPPED into place, instead if just sitting in the frame. So..I am really pleased.
        • heather from union bridge, MD
        • Difficulty Level:
          Really Easy
        • Total Repair Time:
          Less than 15 mins
        • Tools:
        • Parts Used:
          WP2163835
        16 of 18 people found this instruction helpful.
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        Thank you for voting!
        Broken shelf support
        snapped in. The best part was the ease that i identified the part due to your website.
        • Arthur from West Chicago, IL
        • Difficulty Level:
          Really Easy
        • Total Repair Time:
          Less than 15 mins
        • Tools:
        • Parts Used:
          WP2163835
        8 of 9 people found this instruction helpful.
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        Thank you for voting!
        broken track for veg. trays on 10 year old refrigerator
        Slipped track into grooves, and wha-la!! Easy fix, quick order turn-around, part realidy available for a ten year old appliance. Overall, could not have been a better experience.
        • Kenneth E from Andover, NH
        • Difficulty Level:
          Really Easy
        • Total Repair Time:
          Less than 15 mins
        • Tools:
        • Parts Used:
          WP2163835
        4 of 5 people found this instruction helpful.
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        Crisper Drawer Rail Broken
        Removed crisper drawers removed glass shelf installed Rail.
        Replaced glass shelf then installed crisper drawers.
        • Tom from DESTIN, FL
        • Difficulty Level:
          Really Easy
        • Total Repair Time:
          15 - 30 mins
        • Tools:
        • Parts Used:
          WP2163835
        2 of 2 people found this instruction helpful.
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        Thank you for voting!
        Broken crisper drawer rail
        Ordered it, received it in due time and it was very easy to replace. As of right now I'm very pleased. Thanks
        • David from TEMPLE, TX
        • Difficulty Level:
          Really Easy
        • Total Repair Time:
          Less than 15 mins
        • Tools:
        • Parts Used:
          WP2163835
        2 of 2 people found this instruction helpful.
        Was this instruction helpful to you?
        Thank you for voting!
        Broken track replacement
        The majority of the repair time was spent moving the items in the refrigerator off the glass top under which the track was to be placed. After that, the track was a cinch to put in its place (it's pretty idiot-proof). Perhaps the track wouldn't need replacement if it were made of something stronger than plastic, but I felt pretty handy doing this for my wife, and she's glad to have the hydrator drawers back in proper operation.
        • William from Crookston, MN
        • Difficulty Level:
          Really Easy
        • Total Repair Time:
          Less than 15 mins
        • Tools:
        • Parts Used:
          WP2163835
        2 of 3 people found this instruction helpful.
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        Crisper drawer rail broken at one end
        The rail just snapped into place with a light pressure. I worried it would require manipulation or heavy pressure and I would break the end while installing it.
        • MARTY from GREAT FALLS, MT
        • Difficulty Level:
          Very Easy
        • Total Repair Time:
          30 - 60 mins
        • Tools:
        • Parts Used:
          WP2163835
        1 person found this instruction helpful.
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        latch end of track broke when too full jammed drawer was forced
        PartsSelect diagrams at their website made it easy to find and order the right part at a reasonable price. I removed the lower glass shelf and frame that supports it. I removed broken track and slipped in the new track and snapped it in place with the orifice at the rear of the track over small peg in the back of the frame. If I had called a regular refrigerator repair man, i'll bet this job would have cost me at least 70 or 80 dollars,
        • H. James from Bella Vista, AR
        • Difficulty Level:
          Easy
        • Total Repair Time:
          Less than 15 mins
        • Tools:
        • Parts Used:
          WP2163835
        1 of 2 people found this instruction helpful.
        Was this instruction helpful to you?
        Thank you for voting!
        The track that held up the drawers broke
        I removed the food off the glass shelf. I removed the drawer and lifted out the frame that holds the glass shelf. I removed the glass and the broker track and put in the new track. I put the glass back in then put it into the refrigerator.
        • Harriet from Minnetonka, MN
        • Difficulty Level:
          Easy
        • Total Repair Time:
          Less than 15 mins
        • Tools:
        • Parts Used:
          WP2163835
        0 of 1 people found this instruction helpful.
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          Customer Reviews
          Average Rating:
          ★★★★★
          ★★★★★
          14 Reviews
          5.0
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          Model Cross Reference
          This part works with the following models:
          PartSelect Number: PS11738956
          Manufacturer Part Number: WP2163835
          Brand
          Model Number
          Description
          Kenmore
          10660832100
          Refrigerator
          Kenmore
          10660832101
          Refrigerator
          Kenmore
          10660832102
          Refrigerator
          Kenmore
          10660834100
          Refrigerator
          Kenmore
          10660834101
          Refrigerator
          Kenmore
          10660834102
          Refrigerator
          Kenmore
          10660842100
          Refrigerator
          Kenmore
          10660842101
          Refrigerator
          Kenmore
          10660842102
          Refrigerator
          Kenmore
          10660844100
          Refrigerator
          Kenmore
          10660844101
          Refrigerator
          Kenmore
          10660844102
          Refrigerator
          Kenmore
          10660852990
          Refrigerator
          Kenmore
          10660852991
          Refrigerator
          Kenmore
          10660854991
          Refrigerator
          Kenmore
          10660857990
          Refrigerator
          Kenmore
          10660862990
          Refrigerator
          Kenmore
          10660862991
          Refrigerator
          Kenmore
          10660864991
          Refrigerator
          Kenmore
          10660867990
          Refrigerator
          Kenmore
          10660872990
          Refrigerator
          Kenmore
          10660872991
          Refrigerator
          Kenmore
          10660874991
          Refrigerator
          Kenmore
          10660877990
          Refrigerator
          Kenmore
          10660962990
          Refrigerator
          Kenmore
          10660962991
          Refrigerator
          Kenmore
          10660964991
          Refrigerator
          Kenmore
          10660967990
          Refrigerator
          Kenmore
          10660972990
          Refrigerator
          Kenmore
          10660972991
          Refrigerator

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