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★★★★★
★★★★★
Jerry L - May 2, 2018
Verified Purchase
It worked.
The second part was not broken, thankfully. Then I installed it, and happily it worked perfectly. So, my thanks to Shirley and Matt, the two phone people I talked to and how personable both of them were and how helpful. Again, thanks to u all.
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Brian
May 1, 2023
oven wont stop heating. The temperature just climbs and climbs. We put in a stand alone thermometer to track the temp and also just replaced the temp sensor probe. Lights on control board flicker. Stove top works fine.
For model number ne59J7630ss
Hello Brian, thank you for your inquiry. We would recommend checking the main oven control board, part number PS11720510, to fix the issue. It monitors the temperature and controls the oven's heat. We hope this sorts out your problem!
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Adam
February 4, 2023
Oven consistently 125-150 degrees too cold. Replaced Temp Probe, No change. Tested resistance on all three coils, all tested correct. Problem is getting worse. Oven will say 350, actual temp more like 200. Would be be a bad board? Stove burners are often erratic on temp as well.
For model number NE59J7630
Hello Adam, thank you for your question. It must be the Main Power Control Board PS11720510 or the Main Wiring Harness PS11720806 if both the surface burners and oven are affected. Good luck with your repair.
Hi Gail,
Thank you for your question. The C-d0 error indicates a stuck keypad key. Try pressing down on each key to jog the stuck one loose. If that doesn't work, try pressing down on each key from an off center position on the keypad. If this doesn't work to release the stuck key, you probably need to replace the entire keypad. I hope this helps. Thank you and have a great day!
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William
October 2, 2019
Ran a cleaning cycle on the oven and the oven quit a 1/3 of the way through. Everything on the control panel works, but can not get the oven or broiler to switch on. Top elements work on top. No oven.
For model number NE59J7630SS
Hello William, thank you for writing. This sounds like a faulty Thermostat, part number PS4226434 for your model. Good luck with your repair!
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Chuck
February 13, 2020
Control panel is blinking and the stove top heating elements seem to provide irregular heating.
For model number NE59J7630SS
Hello Chuck, thank you for your question. It does sound like it is the Main PCB, also know as the Electrical Board. We advise checking the Board with a multimeter just to be sure. I hope this helps.
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Chuck
February 13, 2020
As per my earlier question, can you give me the part number. Thank you
For model number NE59J7630SS
Hello Chuck, Thank you for contacting us. I have researched the model you have provided and have found the part you are looking for is PartSelect Number PS11720510. We hope this helps.
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William
October 26, 2021
LED numbers flicker left to right, and not all number groups light up. Example: 4 looks like 1. Bad main board? Hard to tell how much time is left on baking or what temp is set at, etc.
For model number NE59J7630SS/AA
Hi William,
Thank you for your question. If the LED display is flickering and it is partially working, you will need to replace the LED display board. The part number listed under your model number for the LED display board is PS11720419. If you would like to place an order for it, you may order it either online or by calling our customer service line and anyone will be happy to assist you. We hope this helps! If you have any questions, please let us know.
Ordered main control board #de92-03761b. Replacement part is missing 2 small round blue resistor looking pieces. Does part still work?
For model number NE59J7630SW control board #DE92-03761B
Hello Allen, thank you for your question. Per your model this board is correct and will still work with your unit. Good luck with your repair!
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Mike
April 2, 2023
My stove caught fire a few years ago and Samsung replace d a switch and I believe the main board. The hot surface light we’d also told them about never went off. Now the display is flickering. What do I need to do to fix this.
For model number NE59J7630SG/AA
Hello Mike, thank you for contacting us. Based on our research, we would recommend checking the LED display board, part number PS11720419, to fix the issue. Before replacing the board, we would recommend checking whether the wire harness is connected properly or not. We hope this solves your problem!
