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November 3, 2017
I need the part that allows the door to open gently & close gently. I believe it is part #ps11701659. When I opened the door I heard a "spring" pop & now the door just drops hard not gently when I open it. Will this part come with a diagram to help me change it?
For model number KEMC308KSS01
Hello Karen, Thank you for the question. This spring is for the light socket not the door. You will need to replace the Torsion Spring,PartSelect Number PS11742562. Hope this helps!