We're sorry, but our Q&A experts are temporarily unavailable.
Please check back later if you still haven't found the answer you need.
1 question answered by our experts.
< Prev
1
Next >
Sort by:
Search filter:
Clear Filter
Your search term must have 3 or more characters.
Keep searches simple. Use keywords, e.g. "leaking", "pump", "broken" or "fit".
Sorry, we couldn't find any existing answers that matched.Try using some different or simpler keywords, or submit your new question by using the "Ask a Question" button above!
Karen
November 3, 2017
I need the part that allows the door to open gently & close gently. I believe it is part #ps11701659. When I opened the door I heard a "spring" pop & now the door just drops hard not gently when I open it. Will this part come with a diagram to help me change it?
For model number KEMC308KSS01
Hello Karen, Thank you for the question. This spring is for the light socket not the door. You will need to replace the Torsion Spring,PartSelect Number PS11742562. Hope this helps!
The Fix App makes it easy to manage all your stuff in one place. Just snap a photo and we'll find and store your user manuals, receipts, and product information in one easy-to-find place!
"Like magic. I took a picture of the model number on my refrigerator, and the app identified it right away … Very convenient. I'm impressed." ★★★★★ - Clever Jeff