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★★★★★
★★★★★
Quonetta M - June 12, 2020
Verified Purchase
They sent the wrong part...
My appliance part I requested is no longer available. The replacement part for that discontinued part does not match the original at all. I asked for a timer they sent me a control module. So disappointing and I still needed the part. I had to reach out to an appliance co. 40 miles from my home just to get the part the same day.
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Howard
July 15, 2021
I replaced defrost heater but it still not defrosting
For model number GTH17BBC2RWW
Hello Howard, Thank you for the question. We suggest testing the Defrost Thermostat Sensor. The best way to do this is to remove the thermostat from the refrigerator so you can control the temperature of the sensor. You can let the sensor warm up to room temperature. With the sensor warmed up to room temperature the sensor should read approximately 6.2K Ohms at 68°F. With the thermistor submerged is a glass full of ice water, the sensor should be very close to 32°F which should read approximately 16.3K Ohms. If the values that you are getting are far off from these readings, then the sensor is bad and should be replaced. If the Thermostat is good, you may have a defective Defrost Control Module. We hope this helps!
Hello Anthony, Thank you for the question. The Defrost Control Module is located in the Control Housing where the temperature control is located. We hope this helps
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Patrick
September 19, 2019
Freezer part of fridge is good but fridge part is not even cold what part would i need?
For model number GTH18XCT2RBB
Hi Patrick, either the fan motor WR60X23584 or capacitor WR55X24064 or the most likely faulty parts. Thank you for your question and good luck with your repair!
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