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ZWE23ESHNSS General Electric Refrigerator - Instructions

All Instructions for the ZWE23ESHNSS
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Keep searches simple. Use keywords, e.g. "leaking", "pump", "broken" or "fit".
my refigerator was warm but the freezer was cold and working correcttly
I went to a GE repair center to explain my problem, the service center reccomended that I have a techinician come out o look at it. $75.00 for the visit and what ever labor and materials wuld cost.

I went on line to see if there were others having this same problem and found that there were many with the same problem.

After reading some of the ways that people found out what was wrong ...it became a matter of three components, the timer, heater or thermostat.

I tried the most common component and the less expensive one first , the thermostat switch I installed it very easily snipping two wires and attaching the news using wire nuts I used the diagram on this website to pinpoint the component and there has not been a problem since.
Parts Used:
Temperature Sensor
  • michele from North Smithfield, RI
  • Difficulty Level:
    Really Easy
  • Total Repair Time:
    15 - 30 mins
  • Tools:
    Pliers
269 of 338 people found this instruction helpful.
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refrigerator was getting too cold
I removed the old temperature sensor by cutting the wires. I attached the wires of the new sensor with wire nuts and mounted it in the same bracket.
Parts Used:
Temperature Sensor
  • Larry from Menomonie, WI
  • Difficulty Level:
    A Bit Difficult
  • Total Repair Time:
    15 - 30 mins
142 of 197 people found this instruction helpful.
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fridge side freezes some items
went to your website and viewed exploded view to find the sensor( there are two I just picked one to replace for now), pried the cover off carfully and pulled out the sensor. I snipped the wire in the middle leaving plenty to work with. I shortened the wire on the new piece, spliced the wires together and with some 3M rubberized, tape wrapped them up, replaced the sensor back into the cover and snapped in place.
Parts Used:
Temperature Sensor
  • Anthony from Murfreesboro, TN
  • Difficulty Level:
    Really Easy
  • Total Repair Time:
    Less than 15 mins
  • Tools:
    Screw drivers
53 of 74 people found this instruction helpful.
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freezer cold / fridge warm
put fridge into test mode, failed One sensor. Took it out, Tested it, Ordered part also picked up splice kit from electric store spliced it truned on and good to go
Parts Used:
Temperature Sensor
  • Mark from Mancos, CO
  • Difficulty Level:
    Easy
  • Total Repair Time:
    30 - 60 mins
  • Tools:
    Screw drivers
44 of 52 people found this instruction helpful.
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Freezer would not defrost correctly
Took panel off back of inside of freezer section, took off old sensor from the evaporator, spliced new sensor into the existing wires, waterproofed spliced connections, snapped sensor back onto evaporator, then put panel back on the inside of the freezer. Really, it took only 10 minutes to fix. Now refrigerator defrosts like it used to, and temps have settled in at specified temps.
Parts Used:
Temperature Sensor
  • Michael from Milton, FL
  • Difficulty Level:
    Really Easy
  • Total Repair Time:
    Less than 15 mins
  • Tools:
    Pliers
30 of 32 people found this instruction helpful.
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Ice & Ice Cream would melt and refreeze
Noticed the problem in November 2009. Replaced Hi Limit Sesor for Defrost thinking it was the freezor temperature sensor. Did not fix the problem. Replaced Motherboard. Did not fix the problem. Called Sears Repair. They mis-diagnosed the problem and told me it was the sealed system. I doubted them and sent them home. Replaced the correct freezer temperature sensor that connects to the motherboard. FIXED.
Removed a panel, cut two wires, soldered and insulated two wries, reinstalled panel.
Parts Used:
Temperature Sensor
  • Joe from Suffolk, VA
  • Difficulty Level:
    Really Easy
  • Total Repair Time:
    30 - 60 mins
  • Tools:
    Nutdriver, Pliers, Screw drivers
30 of 34 people found this instruction helpful.
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Freezer and fresh food section getting warm due to inside coils frosting over.
No self defrost. Measured heater coil with ohm meter which was OK (not open). Ordered 2 temp sensors (there are 2 in freezer, 2 in fresh food sections). The original and the new all meaured ~150 ohms. Replaced one by one. This did not fix problem. Ordered defrost thermostat. Original measured ~150 ohms - new one was ~100 ohms. Unpluged refridgerator. Removed coil panel (4 nut screws) in freezer and light cover (1 small phillips screw). Locate defrost thermostat clipped to top of coils (orange / pink wires). Cut wires and unclipped thermostat. Stripped insulation off of wires and reconnect using wire nuts. Clipped thermostat back to coils. Ran refridgerator without panel on coils to see if coils frosted up again and listend for fans/compressor to stop ( took hours). Opened freezer and viewed glow of defrost heater. Problem resolved.
Parts Used:
Temperature Sensor
  • John from Windham, NH
  • Difficulty Level:
    A Bit Difficult
  • Total Repair Time:
    1- 2 hours
  • Tools:
    Pliers, Screw drivers, Socket set
19 of 25 people found this instruction helpful.
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Top of frig would not cool. Now temperature display in in sync with the 37 degree setting I adjusted it to.
removed frig bottom long drawer, removed the 2 narrower drawers above that. removed 2 plastic plates above the long drawer and unplugged pigtail. removed lower drawer slides and the back coil cover. removed small shroud that contained the fan pigtail and then removed the fan and replaced with the new one. fixed cooling issue and took 10 minutes from start to finish.
Parts Used:
Refrigerator Evaporator Fan Motor
  • david from SMYRNA, GA
  • Difficulty Level:
    Very Easy
  • Total Repair Time:
    Less than 15 mins
  • Tools:
    Nutdriver
11 of 12 people found this instruction helpful.
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+-LOWER DRAWER ICED OVER IN BACK AND CONTENTS FROZEN UPPER STORES NOT COLD ENOUGH
REMOVE LOWER DRAWERS, SHELF AND BACK EVAPORATOR COVER AND REPLACE SIEZED EVAPORATOR BLOWER MOTOR.
Parts Used:
Refrigerator Fresh Food Evaporator Fan Motor (DC)
  • CHARLES from FAYETTEVILLE, OH
  • Difficulty Level:
    Easy
  • Total Repair Time:
    30 - 60 mins
  • Tools:
    Socket set
6 of 6 people found this instruction helpful.
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Refrigerator would warm up while freezer got colder
Repair man thought it was the control board and an issue with a relay on the board. Purchased the new board but found out the board was fine, and it was the recirculating fan that would go out intermediately.

Tried ordering that part from Part Select since they have been great, but GE discontinued the part and their was not a replacement available. After much research, found the new replacement part number and ordered that, it went in quickly and for now seems to have solved the problem.
Parts Used:
Electronic Control Board
  • Richard from CHEBOYGAN, MI
  • Difficulty Level:
    Really Easy
  • Total Repair Time:
    Less than 15 mins
  • Tools:
    Nutdriver
6 of 6 people found this instruction helpful.
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Refrigerator to warm
Instructions say run capacitor is by motor, but on this frige its in the refrigerator compartment. The capacitors looks different, one square and the other long
Parts Used:
Run Capacitor
  • Lloyd from PITTSBURG, CA
  • Difficulty Level:
    Easy
  • Total Repair Time:
    15 - 30 mins
  • Tools:
    Screw drivers
5 of 5 people found this instruction helpful.
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Freezer not getting cold enough to freeze ice cream
I took the advice off of your website about the only thing that will fix
the problem is change the run capacitor. I felt assured that I would
have a working refrigerator freezer after making this change. I was
pretty disheartened when it didn`t solve anything. I was not going to
take the new part back out after the small challenge of putting it in.
The next day I found out how to test the old capacitor and it was still
good. I will just have to eat the $49. I did learn not to take advice from
a website even if it seems like a sure thing
Parts Used:
Run Capacitor
  • Gary from ROSETO, PA
  • Difficulty Level:
    A Bit Difficult
  • Total Repair Time:
    30 - 60 mins
  • Tools:
    Screw drivers
5 of 6 people found this instruction helpful.
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LAMP WAS BURNED OUT
EXCHANGED THE LED LAMP ASSEMBLY. ONLY DO ONE AT A TIME AS THEY ARE WIRED IN SERIES!
Parts Used:
COVER LED Assembly
  • DON from SAN ANTONIO, TX
  • Difficulty Level:
    Very Easy
  • Total Repair Time:
    Less than 15 mins
4 of 4 people found this instruction helpful.
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temp almost 60 in refrigerator compartment, but 31 in bottom drawer where meat stored.
Watch this very good refrigerator evaporator fan replacement video
Parts Used:
Refrigerator Fresh Food Evaporator Fan Motor (DC)
  • William from LONDONDERRY, NH
  • Difficulty Level:
    Easy
  • Total Repair Time:
    30 - 60 mins
  • Tools:
    Socket set
4 of 4 people found this instruction helpful.
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fan noise
followed install on line
Parts Used:
Refrigerator Fresh Food Evaporator Fan Motor (DC)
  • Robert from LA PLATA, MD
  • Difficulty Level:
    Really Easy
  • Total Repair Time:
    30 - 60 mins
  • Tools:
    Nutdriver, Screw drivers
4 of 4 people found this instruction helpful.
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All Instructions for the ZWE23ESHNSS
1 - 15 of 79