Models > WRS322FDAM04 > Symptoms > Ice maker won’t dispense ice

Parts That Fix Whirlpool Refrigerator WRS322FDAM04 Ice maker won’t dispense ice

Ice maker won’t dispense ice is a commonly reported symptom for the WRS322FDAM04 Whirlpool Refrigerator, and we have put together a full guide on how to fix this. This advice is based on feedback from people who own this exact appliance. We have listed the most common parts for your WRS322FDAM04 Whirlpool Refrigerator that will fix Ice maker won’t dispense ice. We have included repair instructions, and helpful step-by-step video tutorials. If you are experiencing this issue, not to worry, DIYers just like you have fixed this, and shared their experience to help you!

Fixes Symptom 58% of time
★★★★★
★★★★★
25 Reviews

Rated by 63 customers 

  

Easy 

30 - 60 mins 

Ratings submitted by customers like you who bought this part.   

This white ice bin auger drum comes with a washer.

$ 53.27
  In Stock
PartSelect Number PS372186
Manufacturer Part Number 4388736

Replacing your Whirlpool Refrigerator Ice Bin Auger Drum

Replacing your Ice Bin Auger Drum

Customer Repair Stories

plastic Ice bin auger broke and needed to be replaced

The repair was actually easy; however I have an ice dispencer/crusher attached and the which the diagram supplied with the part did not include. I had to make several calls before I was e-mailed the diagram.
Suggestions: note that the screw at the end of the auger goes in the reverse direction (this took me about 20 minutes to figure out even though it was shown in the diagram). Also, be sure to keep the ice crusher parts in order and be sure the white plastic tab on the crusher fits into a depression in the housing. I did not notice this and had to take it all apart and redo the install. It works great!!!
  • Suzanne from Colorado Springs, CO
  • Difficulty Level:
    Easy
  • Total Repair Time:
    15 - 30 mins
  • Tools:
    Screw drivers, Socket set
54 of 62 people found this instruction helpful.
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Plastic bits dispensed from Ice Dispenser in Door

Removed Ice bin from Fridge

Removed all bolts on bin with nut driver...about six

Removed housing...be careful with spring on crusher/cube control rod

Removed C clamp on end of auger with small slotted screw driver and needle nose pliers.

Removed plastic nut on end of auger shaft

Removed Ice crusher jaws and laid them out in the correct order

Removed Ice propeller and installed new part

Put back together in opposite order

Easy
  • john from seaford, VA
  • Difficulty Level:
    Easy
  • Total Repair Time:
    15 - 30 mins
  • Tools:
    Nutdriver, Pliers, Screw drivers, Socket set
202 of 238 people found this instruction helpful.
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Fixes Symptom 14% of time
★★★★★
★★★★★
3 Reviews

Rated by 8 customers 

  

Easy 

30 - 60 mins 

Ratings submitted by customers like you who bought this part.   

This part attaches to the drive shaft of the ice dispenser motor.

$ 18.75
  In Stock
PartSelect Number PS11749442
Manufacturer Part Number WPW10169511

Replacing your Whirlpool Refrigerator Ice Dispenser Motor Coupling

Replacing your Ice Dispenser Motor Coupling

Customer Repair Stories

Ice dispensor motor would run but would not dispense ice at the door!

To get the coupler off the motor shaft I took two adjustable wrenches and slit the old coupler where it was cracked.The threads on the motor shaft were stripped closest to the motor.I took two thin washers and put them on the motor shaft so the new coupler would not turn down to where the threads on the motor were sripped.Since the threads on the coupler are left hand they keep the coupler tight as the motor turns the dispenser auger to dispense the ice.I was a bit difficult to unplug the wiring harness but got it after we used a screwdriver to keep the tab bent down until the harness was unplugged.
  • Larry from Hague, ND
  • Difficulty Level:
    A Bit Difficult
  • Total Repair Time:
    30 - 60 mins
  • Tools:
    Nutdriver, Wrench (Adjustable)
22 of 26 people found this instruction helpful.
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motor coupling weld broken

Removed four screws from ice maker motor/light support.Then unplugged electrical plug from side of freezer.Used two slip joint pliers to remove coupler from motor shaft. installed new coupler to shaft hand tight as will tighten as motor is run.Then reversed tear down order.
Ice dispenser works better than when we first got the refrigerator
  • HAROLD from SPRING HOPE, NC
  • Difficulty Level:
    A Bit Difficult
  • Total Repair Time:
    15 - 30 mins
  • Tools:
    Nutdriver, Pliers, Screw drivers
24 of 26 people found this instruction helpful.
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Fixes Symptom 8% of time
★★★★★
★★★★★
6 Reviews

Rated by 3 customers 

  

Easy 

1- 2 hours 

Ratings submitted by customers like you who bought this part.   

This ice auger support, also known as a baffle, is a manufacturer-approved replacement part for your refrigerator ice maker. This part can become cracked or damaged, preventing your ice auger from doing its job. This repair requires extensive disassembly; take photos as you go to make reassembly easier. To replace this part, life the ice door out of the way and life the ice arm into the off position. Pull out the ice bucket and use a 1/4 inch nut driver to remove the screws holding the ice container and connecting rod in place. Pry the e-clip and washer off the bottom of the auger assembly. Use a 9/16ths wrench to remove the nut at the bottom of the auger. Pull off the auger teeth assembly and replace the auger support with your new part. Now you can begin reassembling.

$ 30.02
  In Stock
PartSelect Number PS11731223
Manufacturer Part Number W10852691

Customer Repair Stories

the floating baffle broke

took the auger off and baffle replaced the baffle put every thing back together installed back to the freezer tried it out it dont work have to tear into the the motor which works the auger to see if anything else is broke.
  • Darlene from Glasgow, KY
  • Difficulty Level:
    A Bit Difficult
  • Total Repair Time:
    1- 2 hours
  • Tools:
    Screw drivers
7 of 14 people found this instruction helpful.
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Clogged Ice shoot in freezer door (curshed ice)

First remove the ice container from the freezer
and dump all of the ice. Remove the four
screws holding the front ice container cover. Remove the control arm screw and bracket from the bottom of the ice container, remove crusher housing (screws and retainer clip). Remove nylon
bearing nut on front of auger shaft (left handed threads). Remove crusher blades and spacers (remember order of blades and spacers). Remove broken floating baffle. Replace baffle and reverse removal procedures.
  • Lue from Wichita, KS
  • Difficulty Level:
    Easy
  • Total Repair Time:
    1- 2 hours
  • Tools:
    Nutdriver, Pliers, Screw drivers, Wrench (Adjustable)
20 of 25 people found this instruction helpful.
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Fixes Symptom 4% of time
★★★★★
★★★★★
101 Reviews

Rated by 15 customers 

  

Really Easy 

15 - 30 mins 

Ratings submitted by customers like you who bought this part.   

This is an OEM replacement ice and water filter for your refrigerator. In side-by-side refrigerators, it is found in the top right corner or the bottom left grille. In bottom-freezer refrigerators, the filter is in the bottom left grille. In top-freezer units, the filter is located in the middle of the refrigerator. This NSF certified filter reduces 28 contaminants including pharmaceuticals, metals, minerals, pesticides, cysts, industrial chemicals, Class I Particulates and chlorine. It is made up of coconut carbon block and has three layers of filtration. The first layer is particle filtration that helps block larger contaminants. The second layer is micro-filtration, which prevents medium-sized impurities from passing. The third layer is called absorption filtration, which absorbs microscopic-sized pollutants. It measures 2 inches deep, 2 inches wide, 1-1/2 inches high, and weighs 0.5 lbs. To ensure your filter is working its best, it needs to be replaced every six months. This single filter has a simple, quick-turn installation feature that does not require any tools.

$ 103.96
  In Stock
PartSelect Number PS11701542
Manufacturer Part Number EDR1RXD1

Customer Repair Stories

The refrigerator display said I need to replace the filter.

When the filter arrived, I removed it from the package.
Upon reading the instructions, I removed the old filter.
When I removed the old filter I NOTICED HOW IT CAME
OUT SO THAT I COULD HOLD THE NEW FILTER IN
THE SAME POSITION AND REPLACED IT WITH THE
NEW IN THE SAME POSITION. When I closed the cover
door, I went to the display panel and reset water filter display.
  • ronald from SEVERNA PARK, MD
  • Difficulty Level:
    Really Easy
  • Total Repair Time:
    Less than 15 mins
8 of 8 people found this instruction helpful.
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no problem. the ice and water need to be replaced every 6 months

Took off the cover, pulled out the old filter, inserted the new one and closed the door.
  • Patricia from ALAMEDA, CA
  • Difficulty Level:
    Really Easy
  • Total Repair Time:
    15 - 30 mins
15 of 25 people found this instruction helpful.
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Fixes Symptom 4% of time
★★★★★
★★★★★
8 Reviews

Rated by 26 customers 

  

Easy 

15 - 30 mins 

Ratings submitted by customers like you who bought this part.   

This kit includes the module motor, ejector arm, and ice stripper arm. The complete icemaker is sold separately.

$ 116.11
  In Stock
PartSelect Number PS733947
Manufacturer Part Number 8201515

Replacing your Whirlpool Refrigerator Icemaker Motor Kit

Replacing your Icemaker Motor Kit

Customer Repair Stories

Ice Magic Plus stopped making ice

First I removed the icemaker from the freezer by removing two horizontal screws holding it to the side wall, and one vertical screw holding the front to a bracket coming off the side wall. Then I used a flat screwdriver to unlock the electrical plug. (After doing this, I realized that this wasn't necessary at all, and this part could have been changed just as easily without removing the icemaker.) On the front, there is a white cover with Ice Maker Plus. Use a flat screwdriver to unlock the tangs and remove the cover. There are three screws in the corners that once removed, will allow the motor assy. to be gently pulled straight out. On the back of the part, you will see many gold lands that the timer touches. I don't think there was anything wrong with my motor. I had two spots where the gold plating was worn off, so I suspect it was not making contact, and the whole process would stop. Slide the new part in place making sure the teeth on the gears line up (not a big deal), and secure with the screws. Install cover and you're done. Mine has been making ice like it was brand new.
  • George from Hammond, LA
  • Difficulty Level:
    Really Easy
  • Total Repair Time:
    Less than 15 mins
  • Tools:
    Screw drivers
25 of 35 people found this instruction helpful.
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KITCHEN AID SIDE-BY-SIDE REFRIGERATOR ICE-MAKER stopped working due to a broken motor assembly.

Changing the KITCHENAID MOTOR ASSEMBLY TO THE ICE-MAKER was fairly straightforward. The hardest part was figuring out WHAT was broken and how to fix it. I was determined to save myself hundreds of dollars by doing it myself and avoiding a visit by the 'repairman'.

1.) Went to KitchenAid website to look at Parts List for my side-by-side refrigerator and ice maker assembly (a PDF file, easily downloadable) . The illustrations helped me visualize the assembly and various parts involved.
2.) Removed cover on front of ice maker.
3.) Removed hex-head screw on undersurface of icemaker on the right, which stablilizes a plastic cover for the electrical connector to the ice maker. Once this is off, it's then possible to slide the ice maker out.
4.) Slide the ice maker out from it's 'shelf' in the freezer. You won't be able to completely remove it until you disconnect the power supply.
5.) Disconnect the multi-pin power connector. (It's probably safest to unplug the refrigerator altogether before doing this, but I did not. No exposed metal wiring or connectors. No problems when I did it this way.)
6.) Once the ice-maker was out, remove the white cover from the motor assembly (on the left side of the unit).
7.) Remove the three screws from the black housing of the motor assembly. (This is where I discovered that the connector between the motor and drive-train was broken and needed to be replaced.)
8.) Remove and replace the drive system for the ice cube ejector.
9.) Then reverse the steps to reassemble.

This may seem a bit vague, but it's really quite straightforward once the ice maker is out of the freezer. The replacement motor assembly includes the motor, the motor housing, the drive-train, and the ice-cube ejector. Very easy to re-asemble.

Shopping for and ordering the part took some time since there are so many different after-market parts dealers. In all honesty, I'm glad I decided on PartSelect.com. They had a decent price, safe checkout, and timely delivery. All the essentials of a good online store.

Thanks, and good luck to the next guy who has to deal with a KitchenAid snafu.
  • ANDREW from DURANGO, CO
  • Difficulty Level:
    A Bit Difficult
  • Total Repair Time:
    30 - 60 mins
  • Tools:
    Nutdriver, Screw drivers
56 of 76 people found this instruction helpful.
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Fixes Symptom 3% of time
★★★★★
★★★★★
3 Reviews

Rated by 1 customer 

  

Easy 

15 - 30 mins 

Ratings submitted by customers like you who bought this part.   

This part consists of a cube and arm that upon activation opens the ice container gate and allows the ice cubes to enter into the chute and into the ice and water dispenser.

$ 152.02
  In Stock
PartSelect Number PS11738908
Manufacturer Part Number WP2152713

Replacing your Whirlpool Refrigerator Soleniod Assembly

Replacing your Soleniod Assembly

Customer Repair Stories

Ice dispenser would not work

According to all the information on the internet diagnosing the problem with my in door ice dispenser, the problem seemed to be with the solenoid which I ordered from PartSelect. However, when I got into the repair, I found the problem was with the electrical switch that activated the ice dispenser. A couple of the plastic studs that hold the switch in place had broken which did not allow the switch to be activated. I replaced the small plastic keeper study with small screws and now the ice dispenser works fine.
  • James E. from Bradenton, FL
  • Difficulty Level:
    A Bit Difficult
  • Total Repair Time:
    30 - 60 mins
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Ice maker would only deliver crushed ice not cube's

Switched Electric breaker to off. Removed all food and ice cube tray from freezer. Remove 4 screws on soleniod cover in rear of freezer. Removed two screws, two elec connectors from old soleniod and removed. Installed new soleniod. Reinstalled elec connectors and screws, ice cube tray and food. Turned breaker on . Ice maker worked properly.
  • MICHAEL from NORTH PORT, FL
  • Difficulty Level:
    Easy
  • Total Repair Time:
    15 - 30 mins
  • Tools:
    Screw drivers, Socket set
36 of 54 people found this instruction helpful.
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Fixes Symptom 3% of time
★★★★★
★★★★★
404 Reviews

Rated by 114 customers 

  

Really Easy 

Less than 15 mins 

Ratings submitted by customers like you who bought this part.   

The crisper drawer (Crisper Pan, Refrigerator Crisper Drawer) with humidity control is meant to keep your vegetables and fruit as fresh as possible by allowing you to regulate the humidity levels within the drawer. It attaches on the inside of your refrigerator to the bottom of the crisper shelf. This drawer can break from misuse or accidental damage. It is also subject to material fatigue over time. If broken or damaged, it may be difficult to slide the drawer in and out, and it should be replaced. This plastic drawer measures 14.92 inches long, 7.6 inches high, and 16.5 inches wide and comes in white/clear.

$ 79.63
  In Stock
PartSelect Number PS11739119
Manufacturer Part Number WP2188656

Replacing your Whirlpool Refrigerator Refrigerator Crisper Drawer with Humidity Control

Replacing your Refrigerator Crisper Drawer with Humidity Control

Customer Repair Stories

Drawer guides broken

Simply pulled out old drawer and replaced with new one. This broken drawer really bothered my wife so this simple repair earned me alot of points at home. Lord knows i can use all the extra points i can get. Thanks for the quick shipment of the part. 2 days from time of call to part on my door step. Thanks again
  • Paula from Chesterfield, NJ
  • Difficulty Level:
    Really Easy
  • Total Repair Time:
    Less than 15 mins
316 of 409 people found this instruction helpful.
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track of the pan become broken

Buy a new crisper pan,slide out old one ,slide in new one
  • Darrell from Cedar Bluff, VA
  • Difficulty Level:
    Really Easy
  • Total Repair Time:
    Less than 15 mins
422 of 443 people found this instruction helpful.
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Fixes Symptom 3% of time
★★★★★
★★★★★
1 Review

This motor rotates the auger. When the auger rotates, it pushes ice out of the bin, through a chute to the user.

$ 216.11
  In Stock
PartSelect Number PS11752718
Manufacturer Part Number WPW10317991
Fixes Symptom 2% of time
★★★★★
★★★★★
301 Reviews

Rated by 29 customers 

  

Really Easy 

Less than 15 mins 

Ratings submitted by customers like you who bought this part.   

This manufacturer-certified Refrigerator Door Shelf Bin, also known as the crisper bin and door shelf bin, is made of clear plastic, and is easy to install. It is used to hold items in the fridge door, like jars, bottles, cans, and condiments, and this item is clear with white trim around its top edge and you'll be able to visually see if the part is broken. This particular shelf attaches to the fridge door. You can check if this model is right for your appliance by checking your user manual and model number. This individually-sold door bin fits many different models of side-by-side refrigerator, and can be installed with the use of no tools.

$ 36.21
  In Stock
PartSelect Number PS11752778
Manufacturer Part Number WPW10321304

Replacing your Whirlpool Refrigerator Refrigerator Door Shelf Bin

Replacing your Refrigerator Door Shelf Bin

Customer Repair Stories

Not enough door storage

Excellent fit and installation. The door bins slid right in and created the extra space needed on the shelves.
  • Dennis from Owings, MD
  • Difficulty Level:
    Really Easy
  • Total Repair Time:
    Less than 15 mins
13 of 14 people found this instruction helpful.
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plastic door shelf was cracked & couldn't hold any weight

looked up the model #, found your co. & ordered a new one Service was excellent, shipping reasonable; it was a pleasant surprise. I will tell my friends about your co.
  • Nancy from Hilton Head Island, SC
  • Difficulty Level:
    Really Easy
  • Total Repair Time:
    Less than 15 mins
20 of 20 people found this instruction helpful.
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Fixes Symptom 2% of time
★★★★★
★★★★★
1 Review

Rated by 3 customers 

  

Easy 

15 - 30 mins 

Ratings submitted by customers like you who bought this part.   

$ 23.71
  In Stock
PartSelect Number PS10066071
Manufacturer Part Number W10749708

Customer Repair Stories

Auger would not turn properly

I took out the ice bin and in the back where the auger meets the ice bin I had to replace the small plastic piece to hold the auger in place when using the automatic ice maker. It was an easy fix.
  • Tanya from Lakebay, WA
  • Difficulty Level:
    Easy
  • Total Repair Time:
    Less than 15 mins
6 of 12 people found this instruction helpful.
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