The drain pump and motor assembly may also be known as the washer drain pump and is a part for your washer. The drain pump helps expel water from the washing machine. The drain pump is activated after...
The hot water inlet valve on your washing machine controls the water flow into the washer. This inlet valve has a standard hose fitting inlet and one water outlet. The water inlet valve opens to allow...
This magnetic door plunger, also known as the magnet holder, is built for your washer. When you order this part, you will receive the plastic housing and a spring that goes with it. The magnetic door ...
This is a tub-to-pump drain hose for a front load washer. The hose features flexible bellows which allow it to expand and contract when necessary. It carries the water from the tub of the washer to th...
This is a replacement detergent dispenser for your washer. It stores the detergent, and then dispenses it into the washer at the appropriate point in the wash cycle. If the detergent dispenser is brok...
This washer hose with bellows, also known as a dispenser hose, is a genuine OEM replacement part for your washer. Replacing this part can be helpful if your washer is leaking. The dispenser hose conne...
This replacement pump filter, also known as a filter assembly, is a genuine OEM part for your washer or washer/dryer combo. Before beginning this repair, turn off the power and water supply to your wa...
This is a locking pin, and it works in conjunction with your washer. The part measures to be roughly 3 inches long, and less than an inch wide. The pin is cylindrical, off-white in color, and made ent...
The drain hose assembly is a genuine OEM assembly supplied directly by LG for use in washing machines. The assembly includes the hose, connector, elbow fitting, and metal clamp. It is responsible for ...
This drain hose plug, also known as a hose cap, is a genuine OEM part for your washing machine. This plug caps the drain hose from the pump housing, and helps prevent leaks from your washer. Before be...
This is a suspension spring for models of LG washing machines. This spring, along with the shock absorbers, is the entire suspension of the washing machine. If your washing machine is having spinning ...
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Questions And Answers for WM4370HKA
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Rick
January 25, 2023
This is a continuing discussion from a question my wife asked a month ago.
The front load washing machine is not pulling the softener liquid located in the dispenser into the machine during any cycle. When the load is done, there is still softener along with water added to the softener dispenser. The detergent and bleach dispensers work fine. It's like the water back loads into the softener dispenser. My husband unhooked the hoses in the back of the machine and checked the filter, which was fine. The softener dispenser is very clean not clogged. It is properly aligned. The softener dispenser is not damaged. I do not believe replacing the dispenser will fix the problem. Could it be a problem with the Inlet Valve Assembly, PN PS12076078? The hoses that connect to the Inlet Valve Assembly are not plugged. Do I need to call a qualified repair tech?
For model number WM4370HKA
Hi Rick,
Thank you for your question. To verify if the water inlet valve is the problem, you will need to test it with a multimeter. Set your multimeter to Rx1 and touch the probes to the terminals. The reading of a functional valve varies from model to model, refer to your owner’s manual to determine what your reading should be. If you do not receive the recommended reading, you will need a replacement water inlet valve. The part number listed under your model number for the water inlet valves are PS3527427 and PS12076078. If you need to place an order for these parts, please call our customer service line and anyone will be happy to assist you. We look forward to hearing from you!
The front load washing machine is not pulling the softener liquid located in the dispenser into the machine during any cycle. When the load is done, there is water added to where the softener is in the dispenser. The detergent and bleach dispensers work fine. It's like the water back loads into the softener dispenser. My husband unhooked the hoses in the back of the machine and checked the filter, which was fine. What is the problem and what do you recommend?
For model number WM4370HKA
Hello Pat, thank you for contacting us. There are a few possible reasons why your front-load washing machine might not be pulling the fabric softener from the dispenser during a wash cycle. Some possible causes include:
1. The fabric softener dispenser is clogged. Over time, fabric softeners can build up and clog the dispenser, preventing it from dispensing properly.
2. The fabric softener dispenser is not properly aligned. If the dispenser is not properly aligned with the opening in the drum of the washing machine, it may not be able to dispense the fabric softener into the wash.
3. The fabric softener dispenser, part number PS3522644, is not functioning properly. If the dispenser is damaged or not working correctly, it may not be able to dispense the fabric softener into the wash.
Customer service is available 7 days a week if you require assistance placing an order. Thanks again for reaching out!
When start wash cycle it just won't advance and just continue washing
For model number WM4370HKA
Hi Tony, thank you for reaching out. The most likely reason why your washing machine won't advance to the next cycle is a faulty control board. To fix this issue, we would recommend checking the main control board, part number PS12080686. We hope this solves your problem!
My LG front load washer is showing "LE" on the screen.
Is there a parts number I can look up to purchase a hall sensor to be replace?
For model number WM4370HKA
Hello Cesar, thank you for contacting us. According to our research, the LE error code indicates that the motor is locked, possibly due to a heavy wash load. If the issue still occurs, you may need to check the rotor assembly, part number PS3532774. We hope this solves your problem!
Removed the top of the washer by removing the 4 back screws and 2 small brackets. Then I removed the front panel, this was actually the hardest part, 2 screws and 8 tabs that you pop out carefully from the top of the panel. I only disconnected the power button and was able to rest the panel on top of the washer. The rest of the washer cam
... Read moree apart quickly just moving down the front of the washer and removing the door, latch, tub gasket, drain cover. Removing the pump was just a mater of disconnecting the drain hoses, and one clip under the drain assembly. 3 screws attach the drain to assembly to the pump and only 2 wires that are clearly marked. Reassembly is just going back through in reverse order of disassenbly. The best thing about this is that it all comes apart with a standard phillips screwdriver.
There is a magnet at the bottom of the door which allows the door to be held ajar when the washer is not in use to allow the tub and gaskets to dry. A tab on the plastic housing which retains the magnet broke which allowed the housing to pull free of the door and stick itself to the machine preventing the door to close. Easy fix to replac
... Read moree the magnet was $18. Instructions were included in the box. Part number on the drawing was A165. PS3618292 Magnetic Door Plunger
Thank you for the very helpful YouTube video. After watching the video, I was able to diagnose the problem, buy the part from your website, and complete the repair. This is my personal machine - I am not a professional repairman.
