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WM2496HSM LG Washer - Instructions

All Instructions for the WM2496HSM
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Leaking water on my Hardwood floor
After finding you on google it was easy to repair. It saved me $95.00 service charge. Your direction made it very easy.
Parts Used:
Inlet Valve Assembly
  • William from Campbellsville, KY
  • Difficulty Level:
    Really Easy
  • Total Repair Time:
    Less than 15 mins
  • Tools:
    Pliers, Screw drivers
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Water was leaking from one of the Inlet Valves
I unplugged the washer, and removed the top of the washer by removing the two screws securing the top to the washer. You'll find them inside the two plastic pieces on the rear of the top. Remove only the bottom two screws in each plastic piece and slide the lid to the rear a few inches then lift straight up to remove the lid. Disconnect the water hose from the rear of the inlet valve assembly then remove the two screws in the rear of the old water valve bracket that attach it to the washer. Pull the old unit inside the washer and set the new unit on top of the old. Swap over the electrical connections to the new water valve assembly, matching the locations where the connectors were originally. Then swapped over the water lines from the old unit to the new unit using common pliers to compress the hose claps. Finally, attach the new unit to the washer with the two rear screws. Replace the water hose and the top, and the unit is ready to test.
Parts Used:
Inlet Valve Assembly
  • Charles from Arlington, TN
  • Difficulty Level:
    Easy
  • Total Repair Time:
    15 - 30 mins
  • Tools:
    Pliers, Screw drivers
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Humming, no error code, not spinning
The problem ended up being the pump motor which discharges water from the washer. I figured out this was the problem after trying several things. I determined the motor was fine when it was empty. With the unit turned off, if you can rotate the tube with a quick spin and it lights up, probably this is OK. Then I tried to run it again and it went about 1/2 way through the cycle and stopped and started humming again. So I started emptying out the water, which I noticed was about 5 gallons which is way too much. so once empty, I took the pump off by turning unit on side. There are two hoses with hose clamps, and a few screws. Be careful to mark which wire plugs onto which side of the pump. One is brown and one is black. If you take the pump housing off, with the 3 screws, you should be able to pull the motor apart. Mine had water and scum from the wash in it, which was a dead give away that it was the problem.
Parts Used:
SENSOR ASSEMBLY
  • Brian from Camden, MO
  • Difficulty Level:
    Really Easy
  • Total Repair Time:
    15 - 30 mins
  • Tools:
    Pliers, Screw drivers
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Washer drum slipped during spin cycle
Opened rear compartment of washer and observed problem with drum shaft slipping inside of plastic motor assembly. The plastic teeth used to secure drum shaft were worn down. The part I needed was sent as an assembly but should have been sent separately for a much lower cost? The new part looked like it was of a sturdier design. All in all I saved hundreds of dollars repairing the washer my self. The woman I spoke to on the phone was really nice and very helpful.
Parts Used:
Rotor Assembly
  • Alan from Elmwood Park, IL
  • Difficulty Level:
    Really Easy
  • Total Repair Time:
    Less than 15 mins
  • Tools:
    Screw drivers, Socket set
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Leaking Hot Water Intake Valve
I received the part needed within a few days from ordering. I immediately removed the leaking part with the new part. It was a very simple install, and my washer is now leak free. If you think you cannot do these simple changes, think again, it's much easier then you may think. Remove the top cover of your washer machine by taking off the two screws in the back. Remove the hose clamp with a pair of pliers and pull off from the intake valve, of course make sure your water valve is shut off before starting. Remove the two prong clip. Using your pliers, disconnect the main hot water hose. Use a Phillips screwdriver to remove the two screws that holds the valve in place. Remove and discard it and replace with the new valve. Follow the steps and your done, it's that easy....TC
Parts Used:
Water Inlet Valve - Hot
  • Thomas from Commack, NY
  • Difficulty Level:
    Easy
  • Total Repair Time:
    30 - 60 mins
  • Tools:
    Pliers, Screw drivers, Wrench (Adjustable)
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Will not start after dorr is closed. Shows Code dE. Door locks properly, two clicking is heard before code shows up.
1. Remove spring-loaded clamp assembly. 2. Partially pull out the large rubber gasket near the lock switch assembly to gain access to the lock switch assembly. 3. Unscrew two screws holding the lock switch assembly. Carefully separate the connector from the lock screw assembly and replace it with the new part. Reinstall in reverse sequence. Ensure that the electrical connector is fully seated unto the lock switch assembly and the connector latch is fully set against the lock switch body. Also make sure that the large rubber seal is fully seated around the door opening to prevent water leak. Restarted the washer and everything worked as before.
Parts Used:
Door Lock Assembly
  • Juan from Anaheim, CA
  • Difficulty Level:
    Easy
  • Total Repair Time:
    15 - 30 mins
  • Tools:
    Pliers, Screw drivers
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My Washing Machine was not draining properly
The machine was making a grinding noise instead of draining. I spoke with the LG rep on the 800 line and was told to call a repair man. The Parts select diagram helped me to identify the part I needed. It was clear enough that I was confident it was the right one. Three days and six screws later the machine was working fine.
Parts Used:
Washing Machine Drain Pump
  • matt from Fuquay Varina, NC
  • Difficulty Level:
    Easy
  • Total Repair Time:
    15 - 30 mins
  • Tools:
    Screw drivers
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Inlet cold water valve leaking
Ordered a new water valve, easy installation, removed top cover of washer. Two screws and three hose clamps, done in 20 minutes.
Parts Used:
Inlet Valve Assembly
  • Howard from Aubrey, TX
  • Difficulty Level:
    Easy
  • Total Repair Time:
    15 - 30 mins
  • Tools:
    Pliers, Screw drivers
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leaking from solenoid
removed 2 screws on back. removed top. disconected wires and hoses removes 2 screws holding assy in place and removed assy. put in new assy and installed hoses and plugs in same location removed from. reinstalled top and hose and ran washer.. new valve unite works but has a high pitched whine when valves turn on. :(
Parts Used:
Inlet Valve Assembly
  • Creed from Surprise, AZ
  • Difficulty Level:
    Easy
  • Total Repair Time:
    15 - 30 mins
  • Tools:
    Pliers, Screw drivers
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leaking inlet valves
removed dryer which was stacked on top of dryer. opened washer top by removing screws from plastic hold down parts on rear. replaced valves with new valves you all sent me. reassembled and restacked dryer on washer
Parts Used:
Inlet Valve Assembly Water Inlet Valve - Hot
  • George from College Station, TX
  • Difficulty Level:
    Easy
  • Total Repair Time:
    30 - 60 mins
  • Tools:
    Pliers, Screw drivers
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slow water leak
Pull the washer away from the wall to get behind it. Unplug the electrical power cord from the wall. I removed the top cover by unscrewing the 2 screws on the back of the washer. Slide the cover back about 1-2 inches towards the back of the washer and then lift the cover up and remove. It might be a little tight to slide back, you may need to wiggle the cover side to side or give it a good smack. The water inlet valve is directly at the top inside of the washer. I saw a slow leak dripping from the hot water inlet valve onto the back side of the drum. Turn off the water supply valve at the wall and then unscrew the supply water hose from the water inlet valve at the back of the washer. Disconnect the electrical connector and water hose from the inlet valve inside the washer. From the outside of the washer on the back, remove the screws holding the water valve and lift out the valve. Install in reverse order.
Parts Used:
Water Inlet Valve - Hot
  • mark from pleasant prairie, WI
  • Difficulty Level:
    Really Easy
  • Total Repair Time:
    Less than 15 mins
  • Tools:
    Screw drivers
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small water leak
The difficult part was finding the leak since it was very small and the washer was completely wet around the frame at the bottom. After completely drying everything off and waiting an hour-nothing.I had assumed the leak was in the bottom area around the hoses when actually the leak was the cold water valve[top rear] seeping,then dripping on the drum and dripping onto the frame 8 inches away.I ordered the valve about 10:30am online, the next day at 1pm it arrived. Very easy to install in 15 minutes.
Parts Used:
Inlet Valve Assembly
  • James from Antioch, TN
  • Difficulty Level:
    A Bit Difficult
  • Total Repair Time:
    15 - 30 mins
  • Tools:
    Nutdriver, Pliers, Screw drivers
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Leaking water valve
Hot water valve was leaking when washer was not in use and flooded floor. Advised owner to replace hit and cold water valve same time since only hot valve was bad. Hot water was easy but cold was difficult because it has the bleach and softener valve attached in one unto with three hoses and three wire connections. The opening at back of machine was small and you must have small hands to replace them. If not, then you have to remove top cover to get to it which is extensive.
Parts Used:
Inlet Valve Assembly Water Inlet Valve - Hot
  • Desta from Brooklyn, NY
  • Difficulty Level:
    A Bit Difficult
  • Total Repair Time:
    15 - 30 mins
  • Tools:
    Pliers, Screw drivers
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Noisy Bearings
In order to replace the bearings of a front loader LG Washer you will need to disassemble the entire unit. you should have excellent mechanical skills to tackle this project with necessary tools. Plan on replacing both bearings and rear seal, also plan on replacing the spider and drum seal. The Spider that supports the inner drum will be corroded due in part to seal failure. By the time you are hearing the bearing noise the damage to the spider will have taken place and need replacing. You can watch a few videos on youtube with similar appliances to give you an idea of the project at hand. Once disassembled cleaned and inspected the assembly goes real smooth. The washer now works as good as new and is ready for another 10+ years of service. Doing this project myself has saved me from buying a new one and that savings amounts to over $1000 bucks. LG washers are built to last and you will see that while working on it! Good Luck and do your homework!
Parts Used:
SPIDER Gasket
  • Gary from Pine, AZ
  • Difficulty Level:
    Difficult
  • Total Repair Time:
    More than 2 hours
  • Tools:
    Nutdriver, Pliers, Screw drivers, Socket set, Wrench set
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Washer was leaking
I took the back panel off the washer and located where the leak was coming from. It was obviously coming from around where the cold water hose connects. Checked washers in hoses and they were good. Noticed a small drip on the valve assembly that the hose connects too. Took off small panel where the hose connections are mounted....disconnected all 3 black water hoses that connect to it (squeeze metal clamps with pliers and slide hoses off. and numbered them with permanent marker so I wouldn't get my lines crossed later), removed the quick disconnect electrical lines.... removed part and googled the parts diagram on this site.....identified the part in the pic and ordered....it was here in less than 48 hrs with the basic shipping (which stated 3-5 days:)....reassembled the same way I took it apart. I'm prud of myself, it was pretty easy and I'm sure it saved me a lot of money!:)l
Parts Used:
Inlet Valve Assembly
  • Christina from Dickson, TN
  • Difficulty Level:
    Easy
  • Total Repair Time:
    30 - 60 mins
  • Tools:
    Pliers, Screw drivers
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All Instructions for the WM2496HSM
136 - 150 of 183