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Timothy
22 days ago
I believe the motor has gone out on my ice maker. Starting to get plastic in the ice. Where can i purchase a motor from? Or is this the problem?
For model number UNC15NJBII
Hi Timothy, thank you for contacting us. Based on the description, the issue is most probably because of a worn out ice sweep, part number PS12172321. The ice sweep moves the finished ice to a chute. We would recommend replacing the ice sweep to fix the issue. We hope this helps, good luck with this repair!
My unit at first started making bad ice with plastic in it and then stopped making ice all together. The unit will still keep the ice in the unit frozen, but like i mentioned previously it will no longer make ice at all.
For model number UNC15NJBII
Hello Timothy, thank you for reaching out. Based on the description that you have provided, we would recommend replacing the control board, part number PS12172924, to fix the issue. We hope this solves your problem!
Hello Gloria, thank you for contacting us. Based on our research, you may need to buy the cleaning kit, part number PS16762922, for the cleaning of the ice machine. We hope this helps!
