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KSSC42QTS02 KitchenAid Refrigerator - Instructions

All Instructions for the KSSC42QTS02
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No ice
removed flap door in front of icemaker...removed 3 screws with bolt heads...removed one additional screw with bolt head and ice unit slid out. I removed motor unit (pops out no screws). Replaced and had ice within 3 hours.
Parts Used:
Icemaker Control Assembly
  • Daniel from Suwanee, GA
  • Difficulty Level:
    Easy
  • Total Repair Time:
    15 - 30 mins
  • Tools:
    Screw drivers, Socket set
558 of 669 people found this instruction helpful.
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there were directions
We didn't know where the product went and it was very difficult to install.
Parts Used:
Whirlpool EveryDrop3 Refrigerator Water Filter
  • Kate from Jacksonville, FL
  • Difficulty Level:
    Very Difficult
  • Total Repair Time:
    30 - 60 mins
753 of 1269 people found this instruction helpful.
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six months the light turns red. time to replace filter
First I shut the water off to the refrigerator.then i pushed the big button in the middle of the grille below the refrigerator door. pulled out the old filter, took the front cap off the old filter put it on the new filter. took the two red caps off the new filter. pushed the filter in till it locked in place. all done! Turned the back on.
Parts Used:
Whirlpool EveryDrop3 Refrigerator Water Filter
  • Leroy from Perkiomenville, PA
  • Difficulty Level:
    Really Easy
  • Total Repair Time:
    Less than 15 mins
306 of 384 people found this instruction helpful.
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Ice Maker would not stop making ice.
First, I tested the ice maker "switch" that actually just covers the beam that regulates the ice maker. In the "off" position, it still made ice. Then, I removed the three screws on the cover over the transmitter and disconnected the circuit board at the wire connector. It stopped. After ordering and receiving the new transmitter and receiver boards, I replaced both boards. They are located on either side of the freezer compartment under panels held in place by three screws. Probably saved 150 to 200 bucks.
Parts Used:
CNTRL-ELEC
  • Vince from El Cajon, CA
  • Difficulty Level:
    Really Easy
  • Total Repair Time:
    Less than 15 mins
  • Tools:
    Screw drivers
191 of 214 people found this instruction helpful.
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Ice Maker stopped working
With socket wrench un-screwed the 3 screws and pulled out the ice maker assembly.

Pulled off white plastic end-cap and noticed the plastic gear disk had snapped off (sub part # R0167202)

However, it is all-one-part of the motor assembly unit # w10190935 (part # PS2341896) which must be ordered as a complete part.

Unscrewed the motor assembly (3 screws) with phillips head screw driver.

Screwed in the new unit.

Placed ice maker back into location and tightend the bacing srews.

1 hour later ice was falling!
Parts Used:
Icemaker Control Assembly
  • Robert from Port Washington, NY
  • Difficulty Level:
    Really Easy
  • Total Repair Time:
    15 - 30 mins
  • Tools:
    Screw drivers, Socket set
135 of 154 people found this instruction helpful.
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Water filter replacement
It's simple enough in theory: read the side of the box and follow the instructions. BUT you need to really push the knob in pretty hard (I am a girl, and my hand strength isn't that good). If you don't, when you turn the knob, the filter won't come out, then it's tougher. So: make sure the knob pops before you turn!
Parts Used:
Whirlpool EveryDrop3 Refrigerator Water Filter
  • Victoria from Beaverton, OR
  • Difficulty Level:
    Easy
  • Total Repair Time:
    Less than 15 mins
141 of 183 people found this instruction helpful.
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The Bearing Cup Assembly was broken and ice would jamb against it during the ice making cycle.
I removed the ice maker from the refrigerator, by removing one screw on the underside bracket and loosening the two screws at the top side, then lifting the ice maker off the loosened screws. I then unplugged the electrical harness that supplies power from the refrigerator to the ice maker. I then disassembled the ice maker by removing the front cover which is snapped in place, then removing two recessed screws at the front. I removed the broken part, I then reassembled the ice maker with the new part. I replaced the two recessed screws at the front and snapped on the cover. Then I reinstalled the ice maker in the refrigator by plugging in the harness, slipping the ice maker over the loosened screws in the refrigerator and replacing the screw that was removed from the underside bracket. Tightening all the screws completed the project.
Parts Used:
Water Fill Cup and Bearing
  • David from Chester, CA
  • Difficulty Level:
    Really Easy
  • Total Repair Time:
    Less than 15 mins
  • Tools:
    Nutdriver, Screw drivers
107 of 133 people found this instruction helpful.
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change the water filter light was on.
It was ridiculously easy. Push the button on the filter canister holder at the base of the refrigerator and the spring-loaded mechanism came out smoothly. I unplugged the old filter, took the cap off the new on and plugged it in. After reinserting the filter canister holder and locking it in place, I heard the whoosh of water once again moving through the filter. Very satisfying and very easy to do.
Parts Used:
Whirlpool EveryDrop3 Refrigerator Water Filter
  • Kenneth from SAn Francisco, CA
  • Difficulty Level:
    Really Easy
  • Total Repair Time:
    Less than 15 mins
101 of 125 people found this instruction helpful.
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Lights inside refrigerator not working
I used a flat-head screwdriver to pop out the old light rocker switch. Then, I unplugged the wires, plugged them into the new light rocker switch, and then popped the new switch into the hole. That's it! Lights began working again.
Parts Used:
Refrigerator Door Switch
  • Clint from Rayville, MO
  • Difficulty Level:
    Really Easy
  • Total Repair Time:
    Less than 15 mins
  • Tools:
    Screw drivers
119 of 194 people found this instruction helpful.
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Icemaker made a clicking noise then quit making ice
Motor from Part Select was 185W instead of 260W that came out of unit. After a bit of searching online, I found out the 260W had been obsoleted for lack of torque when harvesting ice.

Removal instructions: Unplugged fridge. Then I removed the screw on the bottom right rear of the unit. Then removed the plastic cover that covered the power connector. Pulled out the icemaker by pushing in the tab on the bottom left middle of the icemaker unit and pulling unit toward me. Unplugged the connector on the back right hand side. Removed the cover on the left side covering motor. Took out 3 philips screws and removed old motor with broken axle that spun freely (the source of the clicking noise). Put new motor in aligning harvest arm (the thing with the fingers) and did reverse of removal. Then plugged fridge back in and it started a harvest and the next morning I had a half tub of ice.
Parts Used:
Icemaker Control Assembly
  • Ryan from Layton, UT
  • Difficulty Level:
    Really Easy
  • Total Repair Time:
    Less than 15 mins
  • Tools:
    Nutdriver, Screw drivers
77 of 96 people found this instruction helpful.
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No ice in ice trey
The easiest thing to do was pull the ice make off. After taking the 3 screws out of the wall of the freezer, take a screwdriver (flathead) and push on the tab for the electrical plug and wiggle the cord out. Then you can take 3 screws out for the main cover and another 2 screws on the next cover. There's the part, pop it out and replace holding pins and start the process of putting back together the opposite way you took it apart.
Parts Used:
Cycling thermostat
  • Wayne from Leesburg, FL
  • Difficulty Level:
    Really Easy
  • Total Repair Time:
    15 - 30 mins
  • Tools:
    Screw drivers, Socket set
78 of 100 people found this instruction helpful.
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Ice maker just stopped working..
Did the diagnostics with the blinking light and couldn't decide what was bad....so ordered the control boards and the module motor assm. also. Turned out that it was the control boards and would suggest that future customers order that part first...if it isn't that then get the module and motor assm......these guys ship really fast and the prices are literally half of what Sears would charge, not to also mention the cost of their service man to walk through your door...OUCH!
Parts Used:
CNTRL-ELEC Icemaker Control Assembly
  • RICHARD T. from PATERSON, NJ
  • Difficulty Level:
    Really Easy
  • Total Repair Time:
    15 - 30 mins
  • Tools:
    Screw drivers
72 of 86 people found this instruction helpful.
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Ice maker stopped making ice.
I first removed the power cord of the refrigerator from the receptacle. I then removed the screws (3 each) from both the emitter and receiver face plates with a phillips screw driver. I than carefully removed the connector to the each of the circuit boards. A simple pull maneuver. I removed the circuit boards from the face plates. I took the new parts and put them back in reverse order. I put the power cord back in the receptacle.
Parts Used:
CNTRL-ELEC
  • Thomas from Riverside, CA
  • Difficulty Level:
    Really Easy
  • Total Repair Time:
    Less than 15 mins
  • Tools:
    Screw drivers
65 of 70 people found this instruction helpful.
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Ice maker not initiating harvest cycle (not making ice)
My troubleshooting narrowed down the problem to either the control assembly or the thermostat, so I bought both just in case. The motor assembly fixed the problem and I didn't need to install the thermostat.

The main thing I want to tell others who are doing this repair, however, relates to the thermostat. If you do indeed need to replace the thermostat (#PS380941) there is something you will need that is not included with the part or mentioned anywhere on this site. The instructions with the thermostat indicate you need to apply something called "Aluminastic" to the thermostat when installing it. I don't know about you, but that isn't something I have around the house, so be sure to order a tube of it when you get the thermostat so you don't have to take a trip to the store to get it to finish the repair.
Parts Used:
Icemaker Control Assembly Cycling thermostat
  • John from Elgin, TX
  • Difficulty Level:
    A Bit Difficult
  • Total Repair Time:
    30 - 60 mins
  • Tools:
    Screw drivers
66 of 74 people found this instruction helpful.
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Missing the cap on the water filter, made it really hard to replace the filter
Removed the filter and put the cap on the new filter and inserted it as instructed on the filter box. Really easy now that we have the new cap.
Parts Used:
Water Filter Cap - Black
  • Pamela from Sacramento, CA
  • Difficulty Level:
    Really Easy
  • Total Repair Time:
    Less than 15 mins
65 of 78 people found this instruction helpful.
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All Instructions for the KSSC42QTS02
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