Models > KRFC300ESS01 > Symptoms > Door won’t open or close

Parts That Fix KitchenAid Refrigerator KRFC300ESS01 Door won’t open or close

Door won’t open or close is a commonly reported symptom for the KRFC300ESS01 KitchenAid Refrigerator, and we have put together a full guide on how to fix this. This advice is based on feedback from people who own this exact appliance. We have listed the most common parts for your KRFC300ESS01 KitchenAid Refrigerator that will fix Door won’t open or close. We have included repair instructions, and helpful step-by-step video tutorials. If you are experiencing this issue, not to worry, DIYers just like you have fixed this, and shared their experience to help you!

Fixes Symptom 23% of time
★★★★★
★★★★★
89 Reviews

Rated by 39 customers 

  

Easy 

15 - 30 mins 

Ratings submitted by customers like you who bought this part.   

This part mounts on the wall and is used to support the pantry drawer.

$ 40.87
  In Stock
PartSelect Number PS11738568
Manufacturer Part Number WP12656018

Customer Repair Stories

The guide pin, which opens the crisper/pantry lid, broke off. It is integral to the end cap.

First, I removed the drawers at the bottom of the fridge and then I removed the three hex head (7/32) screws that hold the end cap on. Then I disengaged the slider which connects to the temperature control for the pantry drawer. Then, unscrewed the drawer slides with a Phillips from the old end cap. Also the slide push rod has to be disengaged from the clips on the back of the endcap.

Then, I reinserted the push rod to the new end cap and reattached the drawer sliders and the slider itself. At this point I realized I SHOULD have unscrewed the temperature slider at the back where it covers the cold air outlet. The screw had slipped out. I replaced it with a slightly larger wood screw. Reinstall the drawers, all done.
  • Dave from Seattle, WA
  • Difficulty Level:
    Really Easy
  • Total Repair Time:
    Less than 15 mins
  • Tools:
    Screw drivers, Socket set
21 of 28 people found this instruction helpful.
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While cleaning frig, I broke the right side pin the crisper door pivits on.

First I looked at new replacement part, saw what held the part to the frig. Then removed the crisper drawers and vegie drawers and related support pieces. Used socket wrench to take out three screws and started so remove endcap. Realized endcap was attached to a piece that controls air flow to drawer, located supporting screw, removed and entire assembly came right out. I fumbled my way through the linking mechanism being very careful not to force and break anything. Once I figured out how all this worked, it went back together in a few minutes. Replaced the four screws that held the 2 pieces (endcap and airflow) to frig, replace drawer slid, replaced all draws. Done 30 minutes, start to finish. I found Customer Service VERY helpful while ordering piece, couldn't believe it was under $10 and fit exactly! Thanks PartSelect.com!
  • Bryan from Panora, IA
  • Difficulty Level:
    Easy
  • Total Repair Time:
    15 - 30 mins
  • Tools:
    Nutdriver, Screw drivers
31 of 38 people found this instruction helpful.
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Fixes Symptom 21% of time
★★★★★
★★★★★
88 Reviews

Rated by 44 customers 

  

Really Easy 

15 - 30 mins 

Ratings submitted by customers like you who bought this part.   

The pantry end cap is also known as a drawer support or a door shelf trim. This specific piece is sold individually and is meant for the left side of your refrigerator. It snaps into place on the door of your fridge, which allows it to hold items on the door shelf. To change the left side end cap on your refrigerator you will need a 1/4 inch nut driver. Users have ranked this installation as easy to do, with a less than thirty minute repair time.

$ 62.03
  In Stock
PartSelect Number PS11738573
Manufacturer Part Number WP12656105

Replacing your KitchenAid Refrigerator Pantry End Cap - Left Side

Replacing your Pantry End Cap - Left Side

Customer Repair Stories

Button holding snack drawer cover was broken

1. removed both bottom crisper drawers
2. removed glass shelf under crisper drawers
3. removed shelf support pieces
4. removeded snack drawer
5. removed left slide rail using phillips screwdriver (2 screws)
6. removed LH end cap using socket wrench (3 screws)
7. attached new LH end cap
8. attached slide rail
9. installed glas shelf supports
10. installed glas shelf
11. install bottom crisper drawers
12. install snack drawer
13. install snack drawer top

total time was less than 15 minutes
  • Claude from Phoenix, AZ
  • Difficulty Level:
    Really Easy
  • Total Repair Time:
    Less than 15 mins
  • Tools:
    Screw drivers, Socket set
6 of 6 people found this instruction helpful.
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Broken hinge on bottom drawer lid.

The lid that covers the front of the lower meat / produce drawer hinges upward on two small ( easily broken) plasic pins, one on each side of the drawer. One pin is moulded into each "END CAP" that also supports the drawer glides and glass shelf above. The entire end cap must be replaced to repair the hinge. The left side is easy (it's the only one I had to replace); the right side might be more difficult because the right end cap includes a temperature control.
1) Remove the two produce drawers above the lower drawer.
2) Lift off the front glass shelf support, the glass shelf, and the rear glass shelf support from below the two produce drawers.
3) Slide the lower drawer half way out. Remove the drawer lid by disengaging it from the remaining undamaged hinge pin on the OK end cap. Careful not to break the good one.
4) Slide the lower drawer all the way out, then lift up and towards you to remove it from its glides.
5) Using a 1/4" nutdriver or socket, remove the three recessed screws. Leave the drawer glide alone for now.
6) Pull the front of the end cap up and towards you about 3/4" to disengage it from a small retainig button at the top front. Pull the end cap toward you to disengage the two rear retaining fingers.
7) Using a small Phillips screwdriver, remove the drawer glide from the broken end cap and attach it to the replacement end cap. Note which end is the front before removing it.
8) Reassemble in reverse order. Again, be careful with the hinge pins.
  • Michael from Dublin, OH
  • Difficulty Level:
    Easy
  • Total Repair Time:
    15 - 30 mins
  • Tools:
    Nutdriver, Screw drivers
33 of 36 people found this instruction helpful.
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Fixes Symptom 16% of time
★★★★★
★★★★★
14 Reviews

Rated by 6 customers 

  

Really Easy 

Less than 15 mins 

Ratings submitted by customers like you who bought this part.   

This is a replacement pivot block for your refrigerator. It is made of white plastic and is approximately 4 inches long and 1 inch wide. The pivot block catches and holds the door mullion cover when you close the door. If your refrigerator door will not close properly, you may need to replace the pivot block. This part is sold individually and is an OEM part sourced directly from the manufacturer.

$ 11.10
  In Stock
PartSelect Number PS11743531
Manufacturer Part Number WP67003405

Customer Repair Stories

Needed part to help fridge doors close.

Used a philips screwdriver.
  • Jan from Boca Raton, FL
  • Difficulty Level:
    Really Easy
  • Total Repair Time:
    Less than 15 mins
  • Tools:
    Screw drivers
1 of 2 people found this instruction helpful.
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Needed to replace pivot block (broke) so frig door extension could close

Can not do repair. Ordered part 3/30 due to me on 4/1. Today is 4/15 and still no part. I even paid for quicker delivery. Thanks FedEx!!
  • Daniel from CENTREVILLE, MD
  • Difficulty Level:
    Really Easy
  • Total Repair Time:
    Less than 15 mins
  • Tools:
    Screw drivers
1 person found this instruction helpful.
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Fixes Symptom 12% of time
★★★★★
★★★★★
76 Reviews

Rated by 58 customers 

  

Really Easy 

Less than 15 mins 

Ratings submitted by customers like you who bought this part.   

This pantry drawer lid is also known as a pantry drawer door or pantry drawer cover. This is a genuine OEM part, and is sold individually. This part helps keep everything inside the drawer. It acts as a cover, and also keeps your drawer at the proper temperature by creating a seal. You may need to replace this part if door does not open or close, or if the drawer is too cold. No tools are required for this replacement, simply push the hinge pins aside to remove the old lid. Consider checking the pantry end cap kit for damage before ordering the pantry drawer lid, as they are often purchased together.

$ 116.03
  In Stock
PartSelect Number PS11723190
Manufacturer Part Number W10827015

Replacing your Maytag Refrigerator Refrigerator Pantry Drawer Door Cover

Replacing your Refrigerator Pantry Drawer Door Cover

Customer Repair Stories

Cracked plastic on pantry drawer lid

Broken lid popped out, new lid popped in. No tools required. 30 seconds to replace. Great price, part shipped within an hour of placing my order and arrived the next day, although I only paid for standard shipping. Excellent service - will definitely order again if the opportunity arises!
  • Angela from Bay Village, OH
  • Difficulty Level:
    Really Easy
  • Total Repair Time:
    Less than 15 mins
10 of 12 people found this instruction helpful.
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Wife dropped a gallon of milk on the lid and cracked the see through panel

Pushed the hinge pins aside and removed the old lid.. Reversed the process to install the new lid
  • Stanley from Gurley, AL
  • Difficulty Level:
    Really Easy
  • Total Repair Time:
    Less than 15 mins
23 of 23 people found this instruction helpful.
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Fixes Symptom 8% of time
★★★★★
★★★★★
82 Reviews

Rated by 32 customers 

  

Really Easy 

Less than 15 mins 

Ratings submitted by customers like you who bought this part.   

The crisper drawer in your refrigerator is used for storing various items. If you notice that your current crisper drawer is damaged, you may need to replace it. You may notice that your refrigerator door does not open or close properly, which is a sign that your cripser drawer is damaged. This crisper drawer is made of clear plastic and is roughly 20 inches in length. This part is sold individually and does not come with the plastic faceplate on it. If your current crisper has one, you will need to remove it and transfer it to the new crisper. NOTE: As per the manufacture the crisper drawer has been updated from the original. A new crisper cover may need to be purchased for the drawers to work. Factory dimensions - 12.847" Depth X 15.217" Width X 6.93 High.

$ 103.44
  In Stock
PartSelect Number PS11743502
Manufacturer Part Number WP67002659

Replacing your Jenn-Air Refrigerator Crisper Drawer

Replacing your Crisper Drawer

Customer Repair Stories

Plastic slide on crisper drawer broke

Ordered new drawer -- fast and easy to find the correct part on this site. I also felt that the price was very reasonable.
Except for one thing, it would have been simple to slide the new drawer in.
The original drawer has a white plastic "face" that is removable.
"Removable" is a relative term. It took my wife and I over 20 mins to very carefully remove the face without breaking. One person could not do it --- you need to hold the drawer firmly while another pries the face off carefully. Once off, it was able to be pushed on to the new drawer -- be firm.
  • James from Staten Island, NY
  • Difficulty Level:
    A Bit Difficult
  • Total Repair Time:
    30 - 60 mins
12 of 14 people found this instruction helpful.
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Broken Crisper Pan

Since the crisper didn't come with a front, the old front needed to be removed from the broken cripser and attached to the new one. The easiest way to take off the front is to remove it from the bottom of the crisper. Once the pressure is released it comes off easy. Snap the front on the new crisper by starting with the top and snapping the bottom.
  • G. Kevin from Roanoke, IN
  • Difficulty Level:
    Easy
  • Total Repair Time:
    Less than 15 mins
18 of 20 people found this instruction helpful.
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Fixes Symptom 6% of time
★★★★★
★★★★★
9 Reviews

Rated by 2 customers 

  

A Bit Difficult 

1- 2 hours 

Ratings submitted by customers like you who bought this part.   

These parts will attach to your drawer rail and are used to help the drawer glide smoothly.

$ 24.64
  In Stock
PartSelect Number PS2003866
Manufacturer Part Number 12002497

Replacing your Whirlpool Refrigerator Drawer Gear Kit

Replacing your Drawer Gear Kit

Customer Repair Stories

Drawer bar gear had a broken plastic piece that would not hold the bar in place

Looked at the appliance's booklet to see how it fit together, then installed it.
  • Shirley from Lawrenceburg, KY
  • Difficulty Level:
    Easy
  • Total Repair Time:
    15 - 30 mins
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Boyfriends freezer door wouldn’t shut completely

I got really tired of taking food out covered in icicles and stabbing a huge block of ice out of the bottom. Turns out all he needed was a little wheel with cogs and I looked up the sticker model number on this site and clicked the part of the fridge. So simple, wish I would’ve done it sooner.
  • Megan from NORFOLK, VA
  • Difficulty Level:
    Really Easy
  • Total Repair Time:
    Less than 15 mins
3 of 4 people found this instruction helpful.
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Fixes Symptom 5% of time
★★★★★
★★★★★
34 Reviews

Rated by 16 customers 

  

Very Easy 

Less than 15 mins 

Ratings submitted by customers like you who bought this part.   

This door gasket is used to seal the refrigerator door when closed to keep the cool air inside and the room air out.

$ 188.26
  In Stock
PartSelect Number PS11759515
Manufacturer Part Number W10830162

Customer Repair Stories

Door seals split and condensation forming

Removed the old gasket and made sure we put the new one in the same way. A wooden mixing spoon was the best tool for pushing the gasket into the track without hurting it. We used the back of the spoon and it went right in with no problem.
  • Chet from TOLEDO, OH
  • Difficulty Level:
    Really Easy
  • Total Repair Time:
    15 - 30 mins
13 of 13 people found this instruction helpful.
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Door gasket wasnt sealing anymore and had some minor cracks

First, I removed the old door gasket by pulling it out of the channel it was mounted in, noting the orientation of the gasket. Then, it was a simple matter of lining the new gasket up with the channel and pressing it into the groove. Very easy repair, and the door seals great!
  • Joel from DELRAY BEACH, FL
  • Difficulty Level:
    Very Easy
  • Total Repair Time:
    Less than 15 mins
26 of 26 people found this instruction helpful.
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Fixes Symptom 5% of time

Rated by 1 customer 

  

Very Easy 

Less than 15 mins 

Ratings submitted by customers like you who bought this part.   

$ 181.09
  In Stock
PartSelect Number PS11738595
Manufacturer Part Number WP12722803AP

Customer Repair Stories

When right hand door was opened first, and then left hand door, the mullion rail did not move all the way to the "open" position so that if the left hand door was closed after the right hand door the rail would bang against the right hand door and not close all the way until manually pushed into pos

Remove the existing mullion rail:

- Remove the screw from the center hinged cover.
- Remove the mullion rail by pushing upward. The top and bottom hinges slide over tabs attached to the door. I had to bump it gently from underneath.
- Disconnect the three wire connector that's underneath the center hinged cover.

Install the new mullion rail by reversing the above steps:
- Connect the three wire connector and snap it into its holder.
- Slide the new part over the top and bottom hinges. Be sure that all three hinges are correctly lined up before sliding the rail over the tabs.
- Push it down far enough that the hole for the screw in the center cover is lined up with its corresponding receptacle in the door.
- Replace the screw.
  • Michael from FALLBROOK, CA
  • Difficulty Level:
    Very Easy
  • Total Repair Time:
    Less than 15 mins
  • Tools:
    Nutdriver
2 of 3 people found this instruction helpful.
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Fixes Symptom 4% of time

This part helps with the closing of the door.

$ 51.04
  In Stock
PartSelect Number PS11738468
Manufacturer Part Number WP12028505AP

Replacing your Whirlpool Refrigerator Door Closer - Apollo Gray

Replacing your Door Closer - Apollo Gray