KEBC167MSS03 KitchenAid Wall Oven - Instructions

Oven stopped heating after attempting a self cleaning cycle. Problem turned out to be failed thermal fuse component. This is an easy repair and well worth the attempt given the replacement cost of the oven.

First step was to locate and shut off the two circuit breakers supplying power to the oven. Then I locked the panel to ensure someone didnt re-engage the breakers while I was working on the unit. (Lock out / Tag out).

Second step was sliding the oven out of the cabinet - this unit is located below a cooking top and was just the perfect height to allow a furniture dolly to be used to support the oven as I slid it out.

The unit is 'hard wired' (i.e. no power plug) so it can only be pulled out so far from the cabinet, but there was sufficient reach to allow access to and removal of the sheet metal cover at the rear of the oven to expose the thermal fuse and the read wiring. I proceeded with care, assuming the power was still on and once the terminals of the thermal fuse were exposed I performed a voltage measurement to ground on each side of the fuse to ensure power was in fact off.

Then I used an insulated pliers to gently remove the wire harness at each side of the fuse, and once the wires were removed I performed a continuity check of the suspect fuse, and confirmed it was an open circuit (i.e. failed).

Removal of two more screws allowed the fuse to be removed and the new fuse was installed, reversing the procedure.

This was followed by replacement of the rear sheet metal and finally sliding the oven back into its place in the cabinet using the furniture dolly. This is a single oven but still very heavy and has some sharp sheet metal edges likely to cause cuts if not handled with care so the dolly and a second set of hands (and good gloves) are nice to have.

Finally, after inspecting the oven door gasket and other air vents around the outside of the oven to identify suspect causes of the overheating event that tripped the fuse, the air vents above and below and within the door were cleared of dust-bunnies and other debris that had collected, possibly causing interference with the air flow that cools the area in between the oven and the cabinet. This blockage may have been the root cause of the fuse failure - i.e. the air did get too hot back there and had the fuse not tripped it would have been dangerous. The door gasket looked fine although its also an easy replacement and does not require oven removal.

The new part fit perfectly - it was a different design than the original part that shipped with the oven but appears to function perfectly so no complaints. The trip temperature is identical to the OEM part based upon the nomenclature on the back of the OEM and the replacement fuse part.

Unlocked the power panel and turned on the two breakers to the oven, set the clock and checked operation and its functioning great now.

Have not run a self cleaning operation since the repair but that is the next step and now that those door vents are clear I suspect that the fuse wont trip again.

Lesson Learned: Check those vents for obstructions.

Similar oven selling at discount because its the end of the model year is now priced at over $1100. Fixed our unit for $50 and the added cost of a $20 furniture dolly that I already wanted to buy.

Give this repair a try its a piece of cake and well worth the effort.

The Youtube videos for this particular repair, using part number PS11747304, indicated that the whole oven unit should be pulled out of the wall while working on it, and the electrical clips removed and re-attached from the back.

Because I was doing this as a one-man job, and didn't have anything to place the oven on while working, I turned off the circuit breaker, and performed the entire element replacement from the front.

1. I was very careful after unscrewing the 4 mounting screws (two in the back, two on the top) to gently pull the attaching wires while still attached to the old element.

2. I had 4 mini vice-grips that I clamped (gently) on the insulation of the 4 wires before detaching them from old element. The vice grips prevented the wires from disappearing to whence they came.

3. After completing the old element removal, I replaced it with the new element, attaching each wire where they had been attached to old element, only then removing the corresponding vice grip.

4. With all 4 wires reattached, I carefully pushed the element ends back into the back of the oven... also avoiding the protruding temperature sensor. The element needed to be held in place by hand until the first overhead screw could be re-screwed.

5. The most difficult part of the procedure was actually getting the screws to line up with their holes in the oven body. .. Returning the screws in fact took about half the 30 minutes the whole job took, because their alignment wasn't "keyed" such that the holes easily just lined up. My order was "Top right" - "Back Left", "Top Left", "Back Right".

Once the 4 screws were all satisfactorily tightened back in place, I turned the breaker back on, and hit the pre-heat function on the oven... It smoked a very little (my hands may have been a bit oily) but that quickly dissipated, and the job was complete. I am very thankful that I didn't have a professional come out. My baker wife has used the oven 10-20 times since then, and it seems as good as new.

Replaced oven temp sensor, removed oven door and interior racks for easy access to oven upper rear sensor access. Used philips head screw driver to remove both screws, gently pulled old senor out of reat oven wall until electrical connector clear of rear wall, disconnected connector, connected new sensor and gently pushed wiring and connector back into opening, reinstalled door and racks. Ran open thru cycle and used oven thermometer to check temp. fast easy install

The website and diagram of my oven helped me know exactly what was wrong and where to locate the problem. I simply removed the oven door and the trim, pulled the oven out of the wall. After removing the back panel I located the part and put in the new part. Then reversed the procedure.

Removed 4 screws top and bottom of the outer door panel. Remove outer door, then the two inner panes of glass. You are then able to remove the broken inner glass. Carefully slide the new inner glass into place, being careful not to tear the insulation. Once new inner glass is in place carefully replace the two inner glass panes and secure the screws. Replace the outer door and the top and bottom screws and that's it!

The exact part for this oven is no longer available. I purchased one hat was close in size, but larger than the original. Upper and lower brackets hold the glass in place, so length was not a problem but height was. I removed the upper brackets, re-shaped them with the vise, a hammer and metal shears. The glass would now sit inside the bracket where the screws also went. I had to be quite careful the screws did not shatter the new glass.

The hardest part was aligning the 4 holes for the top brackets. Since 2 holes were on one piece of the door, and 2 were on the other (holding the glass sandwiched between) precision was critical. Also the screw length was critical because the glass now sat in a area where it could come in contact with the screws. (I know - pictures would be most helpful, and I didn't take any.)

Using tape and lots of patience, I got the holes aligned. I covered the old holes inside the oven door with spare screws. I filed down the points of the sheet metal screws so that, if they contacted the glass, they would not be pointed.

Once everything was reassembled, I turned the oven on high for about 1/2 hour to ensure the heated metal and glass all played nicely together. We've had no problems in the month since the repair.

Removed the 6 screws securing the door and inner frame unit. Lifted off the frame and inner glass unit. Then, after cleaning all the broken glass, put the new glass in; first reattaching the inner frame and then the outer door cover.

Removed all terminals and block mounting screws. Repaired one burnt terminal and reassembled. Replacement part was an exact fit and reassembly whnet very well.

The other comments from folks who had done this were very helpful!
I had to go look up the directions for removing the door. To do this flip the latches on the hinges and then close the door as far as you can and pull up, it will come out.
Now lay the door flat on the kitchen counter and take out the 6 screws you can see on the edges and inside of the door. They are all the same so you don't have to keep them organized. Now you can take off the outer door with the handle (lift the inner door out since you will have the door face down at this point) and get it out if the way. Remove the hinges and set them aside but don't get them mixed up.
Next, take out the screws on the inner glass rails, there are two rails. Keep those rails in order for replacement. Take out the middle glass and clean it (this took oven cleaner and a razor blade on the one I had).
Take the middle of the door apart and expose the soft gasket (don't move it!). Clean out any broken glass and Insert your new glass. Put the middle piece of the door back on and line up all the screw holes! Put the first of the glass rails back on and the cleaned middle glass back in place, then the second glass rail. Put in the two screws that hold the glass rails.
Now you are ready to put the door back together. USE THE BOX TO HOLD THE DOOR OFF THE COUNTER WHILE YOU PUT THE HINGES BACK IN AND PUT THE DOOR FRONT BACK ON! If the screw holes don't all line up start the screws and work your way around, you'll get them to go in.
Voila! Door fixed.

Removed oven door for easy access. Removed 4 phillip head screws that held broiler element from top of oven. pulled wires a couple of inches out from back of oven and used flat screw driver to help separate the wires connecting the broiler from the oven. Did the opposite to install the new element,.
The best part of this operation was the fact that the part arrived from Part Select by Fed X the next day after ordering it all for a shipping cost of $8.75. Great Service Highly recommend Part Select.

My husband took the back off and replaced it. The repairman suggested pulling the range out into the floor to run the self clean mode. I have owned several such ranges and have never had to do that and won't now. Easy Clean Oven Cleaner will be the next thing I use.

cut power off and placed sturdy table same height as bottom of oven in front of oven. removed trim screws. pulled oven out onto table. removed top cover and panel on left side . tested transformer to be sure it was bad. then replaced transforner

I am not the handiest guy around so i was a little nervous doing this job but figured i would take a crack at it ( no pun intended). Took the door off as per instructions from kitchenaid , unscrewed all the outer screws , took off the back of door unscrewed the metal bar holding the glass in ( there are 3 levels of glass) took the 2 good glass sheets out got to the broken glass removed that put the new one in , replaced all the other glass and screws and put door back on, and i felt so proud. Probably saved about 150 dollars by doing it myself. I feel so proud.

This was more difficult than anticipated - probably because I'd never done it before. Once I got the door off (I didn't have the proper pins and used nails but didn't realize they had to be headless) I found all the screws, which were relatively easy to take out. I was surprised that the thermal door glass was obscured by two other panes of glass. It took more disassembly than anticipated and a few false starts when reassembling, but all in all it got done. I was happy that a job that would have cost probably $300 or more ended up getting done for $40 plus my labor - which isn't worth much these days. I'd certaily do it again.

Read all the way through this once before doing it. It really helps in keeping pieces and parts separated. First I had to take off the oven door. Please do this as it will make your life so much easier! The owners instructions does a lousy job explaining how to do this. You need to insert a small Allen wrench into the holes behind the door hinge pin. Just stick them in there and leave them. If you don't have Allen wrenches you can use small nails or the like, but you have to put something into the holes. Close the door slowly, yes it will feel like you are going to break the hinges or the wrenches. When you get the door almost completely closed you should wiggle the door a bit by the handle and pull up. The door will come off. Once you get the door off you can get to work. Leave these wrenches in the hinge holes. You will need a flat surface big enough to lay the door down to work on it. Lay it down with the handle towards the surface and the broken glass facing you. Remove the 4 screws on the broken glass side, the 2 screws holding the brackets on the bottom and the 2 screws on the top of the door. You will need to wiggle the inside cover off because there are 2 little clips at the top you need to get it off of the outer glass door. You should have 2 separate pieces, the outer glass of the door and the inner tempered glass and sheet metal portion of the door. Set the outer glass door aside, somewhere safe, as you really don't want to have to reorder that part too! From there you can lay the door down with the broken inner door glass towards the work surface. Remove the screws and good pieces of glass and lay them down in the order you take them out. This helps putting them back together later. Keep the pieces together in sets so you know which set goes to each section. There should be 3 pieces of glass total in the assembly. You remove the screws and the 2 good pieces of glass. The inside door glass is accessible under a large piece of sheet metal held in place by little flanges cut into it. You can remove this sheet metal panel piece by wiggling it out away from under the hinges and away from the hinge end. There is a piece of insulation under there as well. Make sure you reseat it correctly when you put it all back together. If you don't it will stick out, and make things hard to line up. Pull the broken glass out, Put the new glass in and replace the sheet metal panel. At this point I would suggest putting the four screws you took out at the very beginning from the inside of the door back in. They keep the 2 hinge assemblies in place and they will be harder to line up if you don't. You need to work from the bottom side up but it's pretty easy to get the 4 screws back in. Don't be afraid to wiggle the pieces around so you can line up the holes. They need to line up so that the hinges line up back to the oven. Reverse how you took the other glass pieces out and put the door back together. Put the front glass piece back on and secure it in place with the bottom door brackets and screws and the top 2 screws. Lift the door unit back up by the handle and place it in the slots for the hinges exactly the way you removed it. You will feel it sort of catch when you pull the door open slowly. Remove the Allen wrenches and you are done.