Models > JGP963SEK2SS

JGP963SEK2SS General Electric Cooktop - Overview

Sections of the JGP963SEK2SS

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Grate Foot – Part Number: WB02T10461
Grate Foot
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(18)
PartSelect #: PS2353327
Manufacturer #: WB02T10461
The Grate Foot is a black rubber part which attaches underneath the grate in order to protect your stovetop from being scratched, which it does by cushioning the grate on your gas range. If this part ...
$12.51
  In Stock
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Top Burner Spark Electrode – Part Number: WB13K10014
Top Burner Spark Electrode
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(10)
PartSelect #: PS952858
Manufacturer #: WB13K10014
The top burner spark electrode, also known as a range surface burner igniter, is designed for use in your gas range. The function of this part is to provide the spark that lights the surface burner. I...
  No Longer Available
Burner Cap - Black - Medium - 9500 BTU – Part Number: WB29K10023
Burner Cap - Black - Medium - 9500 BTU
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(16)
PartSelect #: PS954202
Manufacturer #: WB29K10023
This burner cap is for your gas range, and acts as a cover for the burner head. It is black in color and just over 3 inches in diameter. If your old burner cap is damaged or missing, this is the part ...
$30.19
  In Stock
Order within the next 12 hrs and your part ships today!
Burner Cap – Part Number: WB29K10024
Burner Cap
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PartSelect #: PS954203
Manufacturer #: WB29K10024
This is a burner cap for your gas range. The cap acts as a cover for the burner head. If your old burner cap is damaged or missing, this is the part that will replace it. The cap is black in color and...
$21.00
  In Stock
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Burner Cap - 5000 BTU - Black – Part Number: WB29K10022
Burner Cap - 5000 BTU - Black
PartSelect #: PS954201
Manufacturer #: WB29K10022
This is a burner cap for your gas range. The cap is black in color and about 3 inches in diameter. The cap acts as a cover for the burner head. If your old burner cap is damaged or missing, this is th...
$18.92
  In Stock
Order within the next 12 hrs and your part ships today!
Gas Valve Knob – Part Number: WB03T10242
Gas Valve Knob
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(6)
PartSelect #: PS1016433
Manufacturer #: WB03T10242
This knob takes a D-shaped shaft. Sold individually.
$18.12
  In Stock
Order within the next 12 hrs and your part ships today!
Burner Head - Medium - 9500 – Part Number: WB16K10055
Burner Head - Medium - 9500
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(9)
PartSelect #: PS1020327
Manufacturer #: WB16K10055
This burner head, or surface burner, is used in ranges and ovens. The burner sends gas through the holes and slots to create an equal flame across the cooking area. If the gas igniter glows but will n...
$39.77
  In Stock
Order within the next 12 hrs and your part ships today!
Burner Head - Large - 12K – Part Number: WB16T10046
Burner Head - Large - 12K
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(14)
PartSelect #: PS1480992
Manufacturer #: WB16T10046
This part is the replacement surface burner head for your gas range. It is silver in color and is approximately 3.5 inches in diameter. This burner is sold individually. The burner head distributes ga...
$39.05
  In Stock
Order within the next 12 hrs and your part ships today!
Small Burner - 5K – Part Number: WB16K10070
Small Burner - 5K
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(8)
PartSelect #: PS3486550
Manufacturer #: WB16K10070
Sold individually.
$41.22
  In Stock
Order within the next 12 hrs and your part ships today!
Spark Igniter – Part Number: WB13X27058
Spark Igniter
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(5)
PartSelect #: PS11736298
Manufacturer #: WB13X27058
Also known as spark electrode. This part helps your burner ignite and produce flame.
$63.66
  In Stock
Order within the next 12 hrs and your part ships today!
Top Electrode Mounting Clip – Part Number: WB01K10112
Top Electrode Mounting Clip
PartSelect #: PS3510420
Manufacturer #: WB01K10112
Sold individually.
$13.71
  In Stock
Order within the next 12 hrs and your part ships today!
Screw – Part Number: WH2X930
Screw
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(1)
PartSelect #: PS271689
Manufacturer #: WH2X930
This screw is sold individually.
$12.22
  In Stock
Order within the next 12 hrs and your part ships today!

Questions And Answers for JGP963SEK2SS

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Oscar
February 10, 2020
When i lote one igniter all of them ignite (which is good). However, one in particular doesn’t ignite when i ignite it individually. I replaced the igniter, same problem eith the same igniter
For model number JGP963SEK2SS
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Hello Oscar, Thank you for your question. If replacing the igniter didn't fix the issue, its likely there is an issue with the burner itself that will not ignite. We hope this helps.

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Leslie
November 10, 2022
I have one burner that the igniter just clicks and when i can get it to light the flame is really low.
For model number JGP963SEK2SS
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Hello Leslie, thank you for reaching out. According to our research, we would recommend checking the following parts to fix your issue: spark module kit, part number PS12742738, spark ignitor, part number PS11736298, and gas pressure regulator, part number PS2337785. Please reach out to customer service if you need help placing an order. Glad to be of help!

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Common Symptoms of the JGP963SEK2SS

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Will Not Start
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Gas igniter glows, but will not light
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Touchpad does not respond
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Element will not heat
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Keep searches simple. Use keywords, e.g. "leaking", "pump", "broken" or "fit".
Burner wouldn't light
I removed the old igniter by working a thin screwdriver under the edge of the igniter, and carefully prying it up. I then used pliers to pull off the electrical wire. Connected up the new igniter, and pushed it back into the hole. A very simple repair.

I've replaced 2 igniters on this stove. My symptoms were that when I tried to light one of the bad burners I heard clicking, and could see the spark on the other (working) burners. So I knew the basic sparking function was working. Just that the igniter on the broken burner would not spark.
Parts Used:
Spark Igniter
  • Jeffrey from Freehold, NJ
  • Difficulty Level:
    Really Easy
  • Total Repair Time:
    Less than 15 mins
  • Tools:
    Pliers, Screw drivers
50 of 59 people found this instruction helpful.
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Missing burner head and all 4 caps on cook top.
All I needed to do was replace the missing burner head and caps. Cook top is now back in service. Thanks for getting me the parts in a very timely manor!
Parts Used:
Burner Cap Burner Cap - Black - Medium - 9500 BTU Burner Cap - 5000 BTU - Black Burner Head Burner Cap - Right Front
  • John from Simi Valley, CA
  • Difficulty Level:
    Really Easy
  • Total Repair Time:
    Less than 15 mins
41 of 58 people found this instruction helpful.
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Grate Foot had worn out
A rubber grate foot on my range top had worn out. I pulled the worn foot out and installed the new grate foot with no tools or accessories. Good as new! Now I don't have to worry about the grate scraping my range top and scratching the paint. I also ordered extras so I won't have to wait if another wears out.
Parts Used:
Grate Foot
  • Kathryn from Star City, AR
  • Difficulty Level:
    Really Easy
  • Total Repair Time:
    Less than 15 mins
24 of 30 people found this instruction helpful.
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