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JE691TWH01 General Electric Microwave - Instructions

All Instructions for the JE691TWH01
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No power to microwave
Had trouble isolating the problem, so I had a repairman identify the problem, then I ordered the part and replaced it myself.

Removed screws holding the grill in place. Removed air filter, removed screw holding plate under the filter in place. Reached in under fan cowling to find the thermostat cut-out. Disconnected the two wires. Put the new thermostat in place. Replaced screws plates and filter in reverse order.
Parts Used:
Thermostat Cut-Out
  • James from Highland, UT
  • Difficulty Level:
    A Bit Difficult
  • Total Repair Time:
    15 - 30 mins
  • Tools:
    Screw drivers
14 of 21 people found this instruction helpful.
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Microwave wouldn't start after "Start" pushed
Took cover off, noted the two side by side switches easily visible and we hought one of these was responsible. Then son noted a third switch at the top of the plastic assembly which inserts at an odd angle. When it was inspected signs of a previous short showed up with burnt contact points. Reinserted at same odd angle as there were guide holes, closed things up and oven worked 100%. Great prompt service and great website!! We will use you again
Parts Used:
Secondary Door Switch
  • Don from Monte Sereno, CA
  • Difficulty Level:
    A Bit Difficult
  • Total Repair Time:
    Less than 15 mins
  • Tools:
    Screw drivers
11 of 14 people found this instruction helpful.
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Oven blows 20 amp fuse
Primary door switch was shorted and blew the fuse when the oven was plugged in. Replaced primary door interlock switch.
Parts Used:
Secondary Door Switch
  • PATRICK from Covington, LA
  • Difficulty Level:
    A Bit Difficult
  • Total Repair Time:
    15 - 30 mins
  • Tools:
    Screw drivers
12 of 18 people found this instruction helpful.
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microwave would not start
took of cover removed switch and replaced with new one
Parts Used:
Secondary Door Switch
  • JULIA from JACKSONVILLE, FL
  • Difficulty Level:
    Really Easy
  • Total Repair Time:
    Less than 15 mins
  • Tools:
    Screw drivers
11 of 16 people found this instruction helpful.
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Blown fuse in microwave
One small Phillips screwdriver and one fuse puller (I used cord). Unplug unit. Remove the two screws on the vent face plate. Remove the one screw on the panel assembly. Gently let hang. Pull the fuse located on the upper left wall. Replace fuse. Reassemble.
Parts Used:
FUSE
  • Frank from VIPER, KY
  • Difficulty Level:
    Very Easy
  • Total Repair Time:
    15 - 30 mins
  • Tools:
    Screw drivers
8 of 9 people found this instruction helpful.
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microwave dead
First, potatoe burned up in microwave. Microwave
was dead. Took off cover and found maintaince repair pamphlet in envelope. Schematic showed one shot thermostat for fire. Ordered thermostat from you and installed it. Works fine.
Parts Used:
Thermostat Cut-Out
  • Jerry from Lillian, AL
  • Difficulty Level:
    Really Easy
  • Total Repair Time:
    15 - 30 mins
  • Tools:
    Pliers, Screw drivers
10 of 17 people found this instruction helpful.
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Micrwave won't run - turntable turns backwards when door opened...
Most of the effort is simply getting the oven out of the built in enclosure and the sheet metal off. This take about 15 minutes then you have to remove the two screws (not handy location) that hold the door latch/switch assembly so you can remove the switch. I did this BEFORE ordering so I could test the switch (it was charred) and verify the part needed. WATCH OUT - some ovens use a normally open an some a normally closed version of this switch - you have to get the right one. I checked several suppliers that were showing the WRONG switch for my model. PartSelect had it right. Once I received the switch I had it on and the oven installed and running in less than 30 miutes. Working fine since then...
Parts Used:
Secondary Door Switch
  • Roger from Fountain Hills, AZ
  • Difficulty Level:
    Easy
  • Total Repair Time:
    30 - 60 mins
  • Tools:
    Nutdriver, Screw drivers
5 of 5 people found this instruction helpful.
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Microwave does not have power at all, though outlet has power
unplugged power cable / unhooked front vent / unscrew the monitor panel / slide up to dislodge / take the fuse out and put in the new one in / fuse is located right in front of monitor panel once its open might be covered by wirings / you can unpin the cables from the panel to make it easier for you just make sure to put it back properly or you can have somebody hold the panel for you. Installing the fuse is easy waiting for the parts is crazy......
Parts Used:
FUSE
  • Ronie from BRIARWOOD, NY
  • Difficulty Level:
    Really Easy
  • Total Repair Time:
    Less than 15 mins
  • Tools:
    Screw drivers
5 of 5 people found this instruction helpful.
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Power worked but would not cook
Took the front panel off, played with the switch while it was plugged in to verify the switch was bad. I actually was able to tweak the switch just right to keep the microwave working while the part was being delivered. When it came it was just removing two small screws and replacing. Very easy.
Parts Used:
Secondary Door Switch
  • Jim from Albuquerque, NM
  • Difficulty Level:
    Really Easy
  • Total Repair Time:
    Less than 15 mins
  • Tools:
    Screw drivers
5 of 6 people found this instruction helpful.
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Microwave appeared to work. Fan worked, timer worked plate rotated. It just didn't heat the food!
I purchased the fuse and 3 door switches from PartSelect. Replaced the fuse first but that did not solve the problem. Then I replaced the 3 door switches and problem solved!! So fuse only cost $5.00 so glad I have a new fuse in there as well. To see how to replace door switches see videos on utube!!
Parts Used:
Secondary Door Switch
  • Mark from Hanover Park, IL
  • Difficulty Level:
    Really Easy
  • Total Repair Time:
    15 - 30 mins
  • Tools:
    Screw drivers
7 of 13 people found this instruction helpful.
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Microwave would turn on when door opened
Unscrewed numerous screws holding the "body/shell" to the microwave. Removed body. I then unplugged top door switch, replaced it with new one, and "tested" the new one. I fixed our $400 convection micro with an $18 switch. NICE!
Parts Used:
Secondary Door Switch
  • Lois from El Segundo, CA
  • Difficulty Level:
    Easy
  • Total Repair Time:
    15 - 30 mins
  • Tools:
    Screw drivers
5 of 8 people found this instruction helpful.
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microwave Quit working but lights worked
llation
Parts Used:
Secondary Door Switch
  • Rick from Muncie, IN
  • Difficulty Level:
    Really Easy
  • Total Repair Time:
    15 - 30 mins
  • Tools:
    Screw drivers
5 of 12 people found this instruction helpful.
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Frost build up on bottom to ice bin and delivery chute in door creating ice blockage
Remove the ice bin.
Turn the ice maker selection to "OFF"
Use small flat blade screwdriver to open the plastic ears on the electic plug in connectiion
Use #2 Phillips screwdriver to remove the screw on the front left side of the ice maker
Pull the ice maker forward until free of the two studs in the left side rear of the freezer wall
Check to see if the supplied water chute is the correct size for your application, if not remove the water chute from the old ice maker and place it on the new one.
Place the new ice maker in the freezer connecting the slots on the left read with the studs on the left wall
NOTE; IF THE ICE MAKER DOES NOT APPEAR TO BE LEVEL HORIZONTALLY REMOVE IT AND CAREFULLY REINSTALL IT TO ACHIEVE LEVEL
NOTE: ENSURE THE WATER DELIVERY TUBE RESTS IN THE RECEIVER TRAY
Reconnect the electrical plug ( needle nose pliers may be helpful in aligning the male plug with the female plug)
Move the selector from "OFF" to "ON"
Replace the ice bin and close the freezer door
Parts Used:
FUSE
  • Ronald from PONCA CITY, OK
  • Difficulty Level:
    Really Easy
  • Total Repair Time:
    15 - 30 mins
  • Tools:
    Pliers, Screw drivers
2 of 3 people found this instruction helpful.
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Microwave would run when door was opened, tripped breaker, wouldn't run at times, door opening and close would help/hurt operation
The breaker was tripped but fuse was ok on testing. I kept the fuse for possible future repairs. To access door switches and fuse on this model JVM1850CF001, remove 2 phillips screws at top. Then slide the grill to the left (toward hinges) about 1 cm and it should easily come off forwardly. Remove phillips screw underneath grill attaching the main panel. Lift the panel 1 cm and it will easily come off forwardly - I let it hang by the electrical cords. Now you can see/discharge capacitor(s). Remove 2 star screws inside door to loosen/remove/access door switch frame. 3 switches are held in the frame by plastic tabs - one tab per switch. One is primary and 2 are secondary door switches. I removed each switch one at a time by lifting tab, pulled off the electrical connector and filed the male metal connection on each switch. I replaced the switch with a loose button (loose and didn't click as crisply compared to the other switches) with a new secondary door switch. It was the lower secondary switch. Worked like a charm after that.
Parts Used:
FUSE Secondary Door Switch
  • Mark from FORT COLLINS, CO
  • Difficulty Level:
    Easy
  • Total Repair Time:
    30 - 60 mins
  • Tools:
    Pliers, Screw drivers
1 person found this instruction helpful.
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Not heat
-unplug
-remove top and front covers
-unplug wire connectors from heating assembly
-remove heating assembly from metal stand and push out of the way
-remove metal stand from dry
-pull out heating assembly
-install new one in reserve order
Parts Used:
FUSE
  • Kip from POWELL, OH
  • Difficulty Level:
    Very Easy
  • Total Repair Time:
    15 - 30 mins
  • Tools:
    Screw drivers, Socket set
1 person found this instruction helpful.
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All Instructions for the JE691TWH01
16 - 30 of 48