Models > GSS20DBTJCC

GSS20DBTJCC General Electric Refrigerator - Overview

Sections of the GSS20DBTJCC

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Temperature Sensor – Part Number: WR55X10025
Temperature Sensor
★★★★★
★★★★★
(66)
PartSelect #: PS304103
Manufacturer #: WR55X10025
This sensor (Temperature Sensor, Thermistor, Refrigerator Temperature Sensor) sends the temperature reading of the compartment to the control board. If you notice your refrigerator is too warm, too co...
$27.00
  In Stock
Defrost Thermostat – Part Number: WR50X10068
Defrost Thermostat
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(18)
PartSelect #: PS1017716
Manufacturer #: WR50X10068
This defrost termination thermostat (Defrost Limiter Thermostat, High Limit Thermostat, Refrigerator Defrost Bi-Metal Thermostat) acts as a safety device to stop the evaporator coil from overheating, ...
$29.26
  In Stock
Drawer Slide Rail - Right Side – Part Number: WR72X240
Drawer Slide Rail - Right Side
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(58)
PartSelect #: PS306944
Manufacturer #: WR72X240
This drawer slide rail is for the right side of your refrigerator. The drawer slide rail attaches horizontally to the refrigerator wall and supports the drawer so it can easily slide in and out. If th...
$42.55
  In Stock
Defrost Heater Harness Kit – Part Number: WR51X10101
Defrost Heater Harness Kit
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(15)
PartSelect #: PS1993872
Manufacturer #: WR51X10101
This dual heater kit replaces the single heater. It's redesigned to use two heating elements for a better defrost cycle.
$61.67
  In Stock
Drawer Slide Rail - Left Side – Part Number: WR72X239
Drawer Slide Rail - Left Side
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★★★★★
(31)
PartSelect #: PS306943
Manufacturer #: WR72X239
This is a manufacturer-approved drawer slide rail for your refrigerator. This slide rail is for the left side of the fridge. All you need to complete this repair is a Phillips screwdriver. Remove the ...
$29.73
  In Stock
Main Electronic Control Board – Part Number: WR55X10942
Main Electronic Control Board
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★★★★★
(10)
PartSelect #: PS2364946
Manufacturer #: WR55X10942
This electronic board (Main Control Board Assembly, Control Board, Motherboard) controls the temperature and defrost functions of the unit. This control board is located on the back of the refrigerato...
$413.05
  On Order
Evaporator/Condensor Fan Grommet – Part Number: WR02X10098
Evaporator/Condensor Fan Grommet
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(11)
PartSelect #: PS284555
Manufacturer #: WR02X10098
This evaporator fan motor grommet, or condenser fan grommet is built for refrigerators. It provides a cushion between the fan motor and the motor mounting bracket. It is made or round, black plastic a...
$11.59
  In Stock
Drawer Slide Rail - Right Side – Part Number: WR72X242
Drawer Slide Rail - Right Side
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★★★★★
(32)
PartSelect #: PS306946
Manufacturer #: WR72X242
This is the drawer slide rail or slide assembly for your refrigerator. You will find the drawer slide rail at the bottom of your refrigerator, mounted to the right-hand side of the cabinet wall. It is...
$44.25
  In Stock
Light Switch – Part Number: WR23X10725
Light Switch
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(59)
PartSelect #: PS8758429
Manufacturer #: WR23X10725
The interior light of your refrigerator is controlled by a switch that is activated when the door is opened and closed. If your refrigerator light will not turn on, there could be an issue with the sw...
$8.56
  In Stock
Light Bulb - 40W – Part Number: 40A15
Light Bulb - 40W
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(7)
PartSelect #: PS217532
Manufacturer #: 40A15
This 40-Watt light bulb is sold individually and is a genuine OEM replacement option for your home appliances. It is specially designed to withstand extreme temperatures, so this bulb is compatible wi...
$11.02
  In Stock
Condenser Fan Motor – Part Number: WR60X10220
Condenser Fan Motor
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(44)
PartSelect #: PS1766247
Manufacturer #: WR60X10220
This fan motor is most times used with frost-free refrigerators with a condenser coil. When the compressor runs, so does this fan, circulating air through the refrigerator grille, cooling the compress...
$52.03
  In Stock
Evaporator Fan Motor – Part Number: WR60X10185
Evaporator Fan Motor
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(20)
PartSelect #: PS1019114
Manufacturer #: WR60X10185
This evaporator fan motor circulates air to the fresh food compartments for efficient cooling. It powers the evaporator fan that draws air from the refrigerator and circulates it over the evaporator c...
$132.03
  In Stock

Questions And Answers for GSS20DBTJCC

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Common Symptoms of the GSS20DBTJCC

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Fridge too warm
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Freezer section too warm
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Noisy
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Freezer not defrosting
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Light not working
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Fridge too cold
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Will Not Start
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Frost buildup
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Freezer too cold
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Fridge and Freezer are too warm
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Too warm
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Fridge runs too long
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Clicking sound
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Not dispensing water
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Door won’t open or close
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Ice maker not making ice
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Ice maker won’t dispense ice
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Leaking
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Doesn’t stop running
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Too cold
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Won’t start
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Keep searches simple. Use keywords, e.g. "leaking", "pump", "broken" or "fit".
Ice box and freezer would not get cold,the back wall of the freezer was covered with ice
1. I had to defrost the ice off of the back wall of the freezer with a blowdryer.
2. Removed the four 1/4'' screws and removed the back panel.
3. Defrosted all of the ice off the coils and heater.
4. I replaced the defrost thermostat and heater by following the directions that came with them. The directions are very clear and easy to follow. I had a single element heater, and the replacement was a double element, the directions even explained how to rearrange the wires to make it work. The whole job only really consisted of cutting two wires that are color coded on the thermostat and resplicing the new ones in. I used scotch locks and electrical tape for the splices. The element had connectors on it so I just removed two screws, unplugged two wires and plugged them on the new one.
The greatest thing about this repair was that I troubleshot the problem using the PartSelect website, ordered the parts and they arrived at my house in less than 24 hours.
Thank You.
Parts Used:
Defrost Heater Harness Kit Defrost Thermostat
  • Greg from Aledo, TX
  • Difficulty Level:
    Really Easy
  • Total Repair Time:
    1- 2 hours
  • Tools:
    Nutdriver, Pliers, Screw drivers
570 of 611 people found this instruction helpful.
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Fridge too warm, evaporator icing up
After replacing the defrost heater, main board and thermistor I still had the same problem. Called a repair guy and he (with the help of GE on the phone) diagnosed that the temperature sensor was bad. So I ordered from partselect and installed it and it fixed the problem. Been good for a couple months (knocking on wood). To install I had to cut the 2 wires to the old sensor, crimp the 2 new wires on and snap the new sensor to the clip on the evaporator. Very easy. Make sure you seal the ends of the wire crimps so moisture doesn't get in and corrode the connection.
Parts Used:
Temperature Sensor Evaporator Thermistor Clip
  • Gerald from San Clemente, CA
  • Difficulty Level:
    Easy
  • Total Repair Time:
    15 - 30 mins
  • Tools:
    Screw drivers
600 of 720 people found this instruction helpful.
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The refrigerator made continous "whooing" sounds that increased and decreased in pitch. Sounded like a ghost. Would keep us up at night. Also noticed that the heater was not heating under the evaporator coils.
After checking the stories, the consensus of opinion was to change the mother board. I had a tremendous help from Tom Paone at quality@applianceeducator.com. He also told me to change the motherboard but to make sure that the coils were totally defrosted before starting up the refrigerator after changing the board.

Took off three nuts around the board at the back of the unit. Removed the input wires and you have to push in the plastic tabs holding the board in. Then just put the new board in place and push till the tabs click. Re-install the wires and put the cover back on.

Really simple task,

It is now a week since doing this and the unit is working perfectly. No soulds and good nights sleep. The ghost has moved on.
Parts Used:
Main Electronic Control Board
  • John from Holly Springs, NC
  • Difficulty Level:
    Really Easy
  • Total Repair Time:
    Less than 15 mins
  • Tools:
    Nutdriver
556 of 645 people found this instruction helpful.
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