Models > ATW4475XQ0 > Symptoms > Spins slowly

Parts That Fix Admiral Washer ATW4475XQ0 Spins slowly

Spins slowly is a commonly reported symptom for the ATW4475XQ0 Admiral Washer, and we have put together a full guide on how to fix this. This advice is based on feedback from people who own this exact appliance. We have listed the most common parts for your ATW4475XQ0 Admiral Washer that will fix Spins slowly. We have included repair instructions, and helpful step-by-step video tutorials. If you are experiencing this issue, not to worry, DIYers just like you have fixed this, and shared their experience to help you!

Fixes Symptom 68% of time
★★★★★
★★★★★
78 Reviews

Rated by 69 customers 

  

Easy 

1- 2 hours 

Ratings submitted by customers like you who bought this part.   

A clutch assembly (Clutch, Washer Clutch) is found in your washing machine and is responsible for spinning the basket during the spin cycle. The clutch lining can wear over time. If the clutch lining is worn out, the clutch assembly will not rotate properly to release the brake. If you notice a burning smell, or the machine shaking and moving more than normal, this could indicate there is an issue with your clutch. If the washer spins when the washer basket is empty but not when it’s full, or if the assembly begins to turn blue, you may need to replace the clutch assembly. This assembly includes a brake cam driver, blue springs for large capacity washers, a black spring for compact washers, and the installation instructions. It’s constructed of plastic and metal, and comes in beige/silver.

$ 27.58
  In Stock
PartSelect Number PS334641
Manufacturer Part Number 285785

Replacing your Whirlpool Washer Clutch Assembly

Replacing your Clutch Assembly

Customer Repair Stories

Clothes washer would not spin with more than a couple socks in it. It would barely spin when empty.

Diagnosing the problem was the toughest part. I originally called a repair man - described to him the problem and he said it was most likely the transmission (gearbox)... of course that is one of the most expensive parts! I asked him if it was maybe the clutch... he said there was no clutch.. only a brake... I knew he was wrong after researching. The fact that the washer would agitate fine and spin very light loads but not spin anything heavy told me it was NOT the gearbox.. or the brake.. it was the clutch.. it had to be... so I called the repair man and canceled the appointment I had made then ordered the clutch assembly. Showed up very quickly. Now to the repair. I realized that I did not have to take apart the cabinet section of the washer.. I only needed access to the bottom. My washer - a 5 year old Whirlpool Gold Ultimate Care II had just a piece of foam blocking off the bottom of the washer... Easy access... I disconnected the hot and cold water and the drain tube. I removed the hot and cold water tubes from the back of the washer also so they would not get crushed when I laid the machine on its back. I unplugged the washer also. The drain tube I left connected to the washer.. I was afaid of it getting crushed while on its back, so I bunched up a large towel put it on the floor and tilted the washer slowly back onto it... the towel was enough of a spacer to keep the drain hose from getting crushed. I used a couple pieces of Duct Tape to hold the lid shut while on its back. I then removed the foam insert on the bottom. Then I unplugged the wiring harness. and a single wire that had a spade connector in the same area. I then removed the clips from the plastic water pump and slid it off the motor (I used Duct Tape again to suspend the water pump up and out of my way while I proceeded) I did NOT have to remove the motor from the gearbox. I used a socket wrench and unbolted the 3 gearbox bolts. I was able to take the whole unit, gearbox and motor out in one piece.. it slid right out (you will have to unscrew the the bolt in the top of the agitator/dispenser shaft - then the gearbox unit with the shaft will slide right out, I did this before I put the washer on it's back) Once it was slid out, I removed the clutch then reinstalled the same way I took it off. The only hard part was the circular wire retainer install for the clutch. It CAN all be done .. I ended up using 2 screwdrivers to put the new retaining ring into the new clutch assembly.. One screwdriver would hold down part of the retaining ring and the other I used to continue pushing the ring into place.. don't give up! You will get it in.. even with normal tools (This was the hardest part of the whole install) It took me 5 minutes with some force and fiddling. I also swapped in the new plastic piece that came with the clutch assembly... you will see where it goes... the old plastic piece looked fine, but I changed it out anyways - it hooks the clutch to the brake system it looks like. After the new clutch assembly was installed I just put it all back together the way I took it apart. One thing I will add was I was not sure if the clutch had to be lined up when I slid the shaft back into the washer.. It does not have to be.. It will align itself automatically. You know when you hear that click/pop when the washer is about to spin?.. well that is that plastic piece engaging with the clutch... there was a piece or two that fell off the shaft when I had removed it.. While sliding the shaft back into the washer I had to just put the pieces back on the shaft before I put the bolt back into the top of the agitator/shaft...

Summary:
Get the washer on its back - unplugged!
remove wire(s) Harness from motor
remove water pump
unbolt 3 bolts holding the gearbox
slide gearbox and motor out as one piece ( a bit heavy)
remove and replace clutch assembly (pay attention to how things are removed)

Done! put it all back together... hope that helps. It worked perfect for me.. and m
  • Shawn from Longmont, CO
  • Difficulty Level:
    Easy
  • Total Repair Time:
    30 - 60 mins
  • Tools:
    Pliers, Screw drivers, Socket set
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spin cycle did not engage

researched potential causes, found cluch dust under the washer and determined that it wouldn't engage because clutch was too worn. ordered the assembly, removed agitator from inside the tub as it is connected to the gear shaft, turned washer on it's back for access to motor, unattached the direct drive water pump from the motor drive, unbolted the 3 gearcase mounting bolts and took the entire gearcase, shaft, motor, etc... together, out from under the washtub. the clutch slides off the gearshaft with a little fidgeting and the new assembly is easily installed where the previous was. put everything back together... then... spin spin! worked perfectly
  • Andrew from SLC, UT
  • Difficulty Level:
    Easy
  • Total Repair Time:
    30 - 60 mins
  • Tools:
    Nutdriver, Pliers, Socket set
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Fixes Symptom 28% of time
★★★★★
★★★★★
160 Reviews

Rated by 251 customers 

  

Easy 

30 - 60 mins 

Ratings submitted by customers like you who bought this part.   

This direct drive motor coupling (Direct Drive Washer Motor Coupling, Motor Coupling, Washer Motor Coupling, Coupling Kit) provides a cushioned connection between the transmission and the motor shaft. It attaches to the direct-drive transmission and the motor shaft. If this part is defective it will affect the agitator in your washer because of its direct connection with the motor. Your washer may not agitate, spin slowly, or not spin at all. The coupling must be replaced when there is no longer a consistent connection between the transmission and the motor shaft. The coupling can wear over time because of its location between two major parts of the dryer. It is subject to material fatigue over time from normal use, or breakage caused by frequent overloading. The part measures approximately 2 inches in diameter, and is constructed of plastic and metal. This model comes in black/white.

$ 27.87
  In Stock
PartSelect Number PS1485646
Manufacturer Part Number 285753A

Replacing your Whirlpool Washer Direct Drive Motor Coupling

Replacing your Direct Drive Motor Coupling

Customer Repair Stories

Broken Coupling

Very easy -
1. Removed hoses from the pump
2. Removed Wiring harness from the motor
3. Unscrewed saftey screws from both clamps which hold the motor against the motor bracket.
4. Using a screw driver I easily removed/pryed the clamps from the motor.
5. I then removed the broken plastic coupler from the motor shaft and installed the new one coupler.
6. I did the same thing on the clutch side.
7. I set the Rubber coupler in clutch side.
8. Put motor back on until couplers joined together.
9. Placed Brackets back on Motor (patience here).
10. screwed back saftey screws on clamps.
11. connected hoses back.

Thats it... 45 minutes at most .. Save me from having to buy a new easher. I was convinced I was going to have too until I peeked underneatch the washer and saw the rubber coupler on the ground...
  • Hugo from Frisco, TX
  • Difficulty Level:
    Really Easy
  • Total Repair Time:
    30 - 60 mins
  • Tools:
    Pliers, Screw drivers, Socket set
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No movement from Basket & agitator

The job looked intimidating but turned out to be very easy.
First take off the water pump by removing the two clips that hold it in place. Place a shallow pan under the pump to catch the water that is in the pump and hoses. Open the hose clamps with a pair of pliers or channel locks (better) and slide the hoses off of the water pump.
The motor comes off next. Unplug the electrical connector from the motor and two wires from the capacitor. Remove the two screws holding the clamps in place and then pop off the two clamps. You will need to hold up the motor with one hand while you remove the clamps or it will fall to the floor once the clamps are removed.
One piece of the coupling assemble will be attached to the motor and the other will be attached to the gearcase drive shaft. If you want to clean up the mess created by the shredded rubber center piece of the coupling assembly you will have to take off the motor mounting plate. It is held on by two bolts and removing it makes installing the coupling easier but probably not necessary.
Push the back half of the coupling on to the gearcase drive shaft until the shaft is flush with the face of the coupling. Install the new rubber center piece on to the coupling then re-install the motor mounting plate. Install the other half of the coupling on to the motor shaft and lift the motor up to the coupling. You have to rotate the motor shaft by spinning the fan blades until the coupling lines up so you can slide it into the other half of the coupling. Then just reattach the motor, connectors and water pump in the reverse order of disassembly.
  • Jeff from Wayne, NJ
  • Difficulty Level:
    Easy
  • Total Repair Time:
    30 - 60 mins
  • Tools:
    Pliers, Screw drivers, Socket set
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Fixes Symptom 2% of time
★★★★★
★★★★★
10 Reviews

Rated by 56 customers 

  

Really Easy 

15 - 30 mins 

Ratings submitted by customers like you who bought this part.   

This kit contains one screw with rubber gasket and threaded sealant. The screw head is 7/16".

$ 7.04
  In Stock
PartSelect Number PS11741866
Manufacturer Part Number WP358237

Replacing your Kenmore Washer Agitator Bolt

Replacing your Agitator Bolt

Customer Repair Stories

The agitator had stopped working

We got the parts, watched your video a couple of times and then began the repair. It went well with one exception. None of my socket extensions were long enough to work well. The required length might be added to the video and the printed installation instructions. Also it would have nice to have been able to order a small tube of the recommended lubricant. Overall I was very pleased. Jack
  • Jack from Matthews, NC
  • Difficulty Level:
    Easy
  • Total Repair Time:
    15 - 30 mins
  • Tools:
    Socket set
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could not get the bottom agitator to release, so finally just left it in place, first bolt I had did not fit right so ordered one directly from your store also had to wait dor my tools to get in

I am an old woman who is disabled and without any tools or knowledge, but sheer stubbornness and will power, I waited for my tools and other parts to come in, in the mean time I fixed my young neighbors whirlpool washer, well We took top off the nut I had already pre assembled her cam so set it in place of old one put bolt back in place and the top of agitator she says works perfectly now, my parts came in I had nothing to remove as my handicap daughter had already thrown away all the loose parts, I threw away old top agitator, assembled cam and put in place still did not feel tight enough so added seal from other nut!! it worked tight enough, put the inner part back in with new part and soap put the top back on and now works good as new, was disappointed could not put bottom agitator in place, just not strong enough lol well this was my story
  • Linda Dianne from Poteau, OK
  • Difficulty Level:
    A Bit Difficult
  • Total Repair Time:
    More than 2 hours
  • Tools:
    Socket set
1 of 2 people found this instruction helpful.
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Fixes Symptom 1% of time
★★★★★
★★★★★
8 Reviews

Rated by 76 customers 

  

Really Easy 

15 - 30 mins 

Ratings submitted by customers like you who bought this part.   

This is a genuine OEM thrust spacer for your washer, and is also commonly known as a retainer ring. The spacer is about 2.5 inches in diameter, is made of plastic, and is white in color. It is used in the agitator assembly of many direct drive washing machine models. The spacer is fitted between the agitator and the agitator auger to support it as it moves. This part is sold individually. Although it is not included in this part, you should have some dual-action agitator grease for the repair as well.

$ 7.64
  In Stock
PartSelect Number PS334562
Manufacturer Part Number 285587

Replacing your Whirlpool Washer Thrust Spacer

Replacing your Thrust Spacer

Customer Repair Stories

The agiator would not work properly

Removed the agiator and replaced the broken part and replaced the agiator.
  • Velma from Belvidere, IL
  • Difficulty Level:
    Easy
  • Total Repair Time:
    15 - 30 mins
  • Tools:
    Socket set
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Agitator seperated from inside of wash drum

I had to find a point of reference first since item came apart in wash cycle and internal pieces fell out - thank goodness for YOUTUBE. Another guy was thoughtful enough to do a video on how the assembly came apart / went back together - a huge help for sure. Actual repair was less than a half hour after obtaining new part and seeing video. The 12 year old washer works like brand new - saving me close to 1,000 dollar replacement charges.
  • Larry from Brandon, FL
  • Difficulty Level:
    Easy
  • Total Repair Time:
    15 - 30 mins
  • Tools:
    Screw drivers, Socket set
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Fixes Symptom 1% of time
★★★★★
★★★★★
1 Review

This basket drive assembly is for washers. Basket drive assembly sits on top of the transmission shaft and houses the spin basket brake mechanism. The basket drive spins to rotate the basket during the spin cycle.

$ 155.28
  In Stock
PartSelect Number PS11723156
Manufacturer Part Number W10820043

Replacing your Whirlpool Washer Basket Drive Assembly with Clutch

Replacing your Basket Drive Assembly with Clutch

Customer Repair Stories

The Shaft On The Direct Drive Was Worn

Removed the control panel and the cabanit. Then removed the adjutatior . Removed the motor and gear box slid the old shaft out and put the new one in put back together. Took about one hour .
  • ALLEN from Newton, KS
  • Difficulty Level:
    Really Easy
  • Total Repair Time:
    1- 2 hours
  • Tools:
    Screw drivers, Socket set, Wrench (Adjustable), Wrench set
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Fixes Symptom 1% of time
★★★★★
★★★★★
1 Review

Rated by 4 customers 

  

Easy 

More than 2 hours 

Ratings submitted by customers like you who bought this part.   

This part prevents the agitator shaft from leaking oil onto the transmission.

$ 24.07
  In Stock
PartSelect Number PS11741173
Manufacturer Part Number WP3349985

Customer Repair Stories

Slipping Spin clutch due to leaking gear-case seal.

1. Unplug the machine.
2. Turn the water off.
3. Disconnect the supply and discharge hoses.
4. Open the cover and remove the cap/cover of the agitator. Use socket wrench to remove the bolt securing the agitator. Pull up on the agitator and remove it.
5. Lay washing machine down on it's front. Remove the inlet and outlet drain hoses from the discharge pump.
6. Remove the 2 "faston" connectors from the motor start capacitor (looks like a D cell flashlight battery). Rock the connectors back and forth and pull gently until they come off. Polarity doesn't matter but to be safe make note of the positions.
7. Press the release clip on the motor connector and pull to disconnect it. Move the wiring harness out of harms way.
8. Remove the 3 bolt securing the motor and transmission assembly to the bottom of the tub. Pull the drive assembly out of the machine and place it on a suitable work surface.
9. Examine the tub brake assembly (still on the bottom of the tub), the clutch assembly (on the motor/transmission assembly you just removed and everything else for wear or damage. Now if you decide to proceed with repair continue with the following steps. If not you're done.
10. Remove the inverted cup washer from the agitator shaft of the assembly. Remove the "U" clip from the shaft and remove the clutch mechanism from the drive assembly. Make a sketch of the position of each of the removed components to aid in reassembly.
11. Now you can see the gear case cover and it's seal. If it is leaking (as mine was) you will need to replace it.
12. With the assembly level remove the bolts around the cover and remove the cover. Place the cover on a flat surface and with a screwdriver or punch drive the old seal out of the cover from the outside in.
13. Clean the seal area and check for damage. Clean the cover and transmission housing surfaces of old gasket material. There is a factory sealant available for reassembly but I chose an automotive RTF @ $4 vs $24 and it worked OK.
14. Installing the seal requires some tools and experience to done successfully. The right size sockets or piece of pipe, coupled with an arbor press or vise will get the seal in. The cover is delicate so if in doubt find a machine shop.
15. Support the outside of the cover on a hard surface and with a socket or short pipe length, PRESS (don't hammer) the new seal into the gear case cover.
16. Make sure there is lubricant in the gear case. Not overflowing but maybe 1/2 full when view with cover off on a level surface.
17. Apply some RTV sealant to trhe cover and install it. Tighten bolts evenly. Light torque (1-2 ft-lb).
18. Reassemble washing machine and test for leaks and proper operation.
  • Thomas from Pascoag, RI
  • Difficulty Level:
    A Bit Difficult
  • Total Repair Time:
    1- 2 hours
  • Tools:
    Pliers, Screw drivers, Socket set
20 of 22 people found this instruction helpful.
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