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11021292011 Kenmore Washer - Instructions

All Instructions for the 11021292011
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Upper agitator not turning. Making loud grinding noise.
Remove top cap to access 1/2" bolt. Remove bolt and pull entire assembly up and off of shaft.Disassemble unit by taking long std. screwdriver to release 2 small locking tabs. Flip over and remove ratcheting upper assemble from larger lower piece.Now you will see the broken cams and be able to replace.Assemble in reverse order.
Parts Used:
Agitator Directional Cogs
  • Jim from Aptos, CA
  • Difficulty Level:
    Really Easy
  • Total Repair Time:
    Less than 15 mins
  • Tools:
    Socket set
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would not unlock
Disassembled ,as assembled.
Parts Used:
Lid Latch Assembly
  • Michael from Lincoln, RI
  • Difficulty Level:
    Easy
  • Total Repair Time:
    15 - 30 mins
  • Tools:
    Screw drivers
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The top section of our agitator wasn't turning properly with the lower section
I looked up the issue, and found a related video on YouTube. We ordered the parts, and I was very happy with their price (about 60% less than Sears) and how quickly they arrived. ...... It should be an easy repair, but our agitator top would not separate as it should have. ...... We look it to a local shop, and they said that sometimes the plastic 'fuses' together during factory assembly. They used wire cutters to snip the fused plastic. ...... After that, the rest of the repair was easy: just take out the broken cogs, and insert the new ones, and re-assemble.
Parts Used:
Seal, Inner Cap Agitator Directional Cogs
  • Kathryn from Shingle Springs, CA
  • Difficulty Level:
    A Bit Difficult
  • Total Repair Time:
    30 - 60 mins
  • Tools:
    Socket set
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The upper agitator was not functioning properly
PartSelect has a training video for this repair. Remove the softener dispenser by popping it up with a flat screwdriver. Reach down inside the agitator and remove the bottom cap. Use a 7/16 socket on a six inch extension to remove the agitator bolt. At this point I recomment pulling the entire agitator assembly out for ease of disassembly and reassembly. Clean as necessary. Use a pair of needle nose pliers to remove the cog assembly. Place the cog assembly on a flat surface and use a flat screwdriver to remove the retainer. Note the position of the cogs and replace with the new. There are two plastic clips on the lower agitator that you can snap off to make reassemble easier. Replace the agitator in the tub. If you don't have a magnetic socket, I find it's helpful to place a small piece of paper towel across the socket to hold the agitator bolt in place as you slide it back down inside the agitator for reassembly. Tighten the bolt. Replace the bottom cap and softener dispenser.pa
Parts Used:
Lid Bumper Agitator Directional Cogs
  • Clarence from Swartz Creek, MI
  • Difficulty Level:
    Really Easy
  • Total Repair Time:
    Less than 15 mins
  • Tools:
    Pliers, Screw drivers, Socket set
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Agitator not working
It was simple. Removed one bolt slid off retainer replaced cogs. Less than 15 minutes.
Parts Used:
Agitator Directional Cogs
  • Kevin from Morris, IL
  • Difficulty Level:
    Really Easy
  • Total Repair Time:
    Less than 15 mins
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agitator would not spin
Took agitator apart as shown in video, changed the agitator dogs, put agitator back together. Works great.
Parts Used:
Agitator Directional Cogs
  • Pat from Breaux bridge, LA
  • Difficulty Level:
    Really Easy
  • Total Repair Time:
    Less than 15 mins
  • Tools:
    Wrench (Adjustable)
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Agitator didn't spin but everything else worked.
The youtube explanation on how to repair was great, especially the instruction to lift up on the bluish plastic ring (to detach the softener dispenser), and not to tighten the bolt too much when reassembling matters.
Parts Used:
Agitator Directional Cogs
  • Kenneth from Phoenix, AZ
  • Difficulty Level:
    Really Easy
  • Total Repair Time:
    15 - 30 mins
  • Tools:
    Wrench set
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top half of the 2-part agitator slipping (not turning) due to stripped teeth on these cogs.
removed the softener dispenser, gently pried off the top with screw driver, loosen nut and lift off the unit holding the cogs. On our (Kenmore, series 90) there was a small retaining ring to hold the cogs in place. Removed retaining ring (no tools), and cogs (one at a time). Replace each old cog with the new one, being careful that it's not upside down or backwards. reassemble. test. rejoice! This $3 part plus $7 S&H - saved a $100 house call from the appliance repair man.. YouTube & PartSelect = super Combo! Thanks!
Parts Used:
Agitator Directional Cogs
  • Alan G. from Groves, TX
  • Difficulty Level:
    Really Easy
  • Total Repair Time:
    Less than 15 mins
  • Tools:
    Screw drivers, Socket set
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Agitator spun freely both ways and would not agitate
I used a small flat head screw driver to pop off the top cap, (since mine does not have a fabric softener dispenser). My 90 series didn't have a screw or a nut holding the agitator on, instead there was a plastic shaft with a half inch square hole in the middle. I didn't have a half inch socket at the time so I used a large flat head screw driver to remove it.(lefty loosy righty tighty) Didn't take no time at all to remove the agitator and replace the directional cogs.
Parts Used:
Agitator Directional Cogs
  • rob from modesto, CA
  • Difficulty Level:
    Really Easy
  • Total Repair Time:
    Less than 15 mins
  • Tools:
    Screw drivers
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Washer would not agitate and noises.
Pop off soap dispenser, with a flat blade screw driver remove the cap on the top of the agitator. remove the cam,then remove the retaining ring on the bottom that hold the cods in place, and replace the cods. Very easy.
Parts Used:
Agitator Directional Cogs
  • Thomas from Vidor, TX
  • Difficulty Level:
    Really Easy
  • Total Repair Time:
    15 - 30 mins
  • Tools:
    Screw drivers
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ajitator cogs were wore and need replaced
pulled the fabric softner dispenser off, took a flat tip screw driver to pop the cap off. which the piece inside that held the cogs just took a long nose pliers to grip frimly but not to hard and turned it loose then lifted the unit out that had the cogs. the cogs was held on by a small plastic ring that just slipped up over the unit then you can replace the cogs. to put back together do the directions in reverse
Parts Used:
Agitator Directional Cogs
  • Steven from Fayetteville, PA
  • Difficulty Level:
    Really Easy
  • Total Repair Time:
    Less than 15 mins
  • Tools:
    Pliers, Screw drivers
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was not agitating
Pulled the top off the agitator, used the pliers to pull off the seal, used the socket to get the bolt off , pulled the rest of the agitator off and replaced the directional cogs. Put it back together in reverse. Piece of cake. Beats paying a repair man.
Parts Used:
Agitator Directional Cogs
  • charles from grand island, FL
  • Difficulty Level:
    Really Easy
  • Total Repair Time:
    Less than 15 mins
  • Tools:
    Pliers, Socket set
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Agitator not agitating (spun freely)
I watched the short video that was in the email with my order confirmation and all turned out well.
Parts Used:
Agitator Directional Cogs
  • Kelly from Register, GA
  • Difficulty Level:
    Really Easy
  • Total Repair Time:
    Less than 15 mins
  • Tools:
    Socket set
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Lid lock would not ingague.
Removed two brackets on back top of washer that hold top secure. Pulled top forward and up off off pins located on front top of washer. Located switch removed two screws holding it in. Then removed Panel on back of top in order to get to controls and unplugged other end of switch. Then reversed procedure and waher was back in service.
Parts Used:
Lid Latch Assembly
  • Tom from Franklin, IN
  • Difficulty Level:
    Really Easy
  • Total Repair Time:
    15 - 30 mins
  • Tools:
    Nutdriver
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The cap thingy seal broke and splattered fabric softener.
I pulled out the old cap with my hands and jammed the new thingy into place. The lady of house did the repair. Easy
Parts Used:
Seal, Inner Cap
  • Diane from Corvallis, OR
  • Difficulty Level:
    Really Easy
  • Total Repair Time:
    Less than 15 mins
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All Instructions for the 11021292011
376 - 390 of 391