10689483997 Kenmore Ice Maker - Instructions

This ice maker is really a Kitchenaid appliance.

1. Remove all ice and drain water pan by removing drain cap.
2. Disconnect waterline and unplug ice maker
3. Set icemaker on a work bench unless you like working on your knees, head down.
4. Remove flip out chute and ice scoop bracket.
5. Remove water pan by removing thumb screws
6. Remove single 1/4" head cap screw that holds plastic cover over pump.
7. Remove discharge hose from pump. Pull clear plastic 1/8" diameter water supply line from notch in left edge of pump base.
8. Remove three cap screws holding pump. Two are visible. The third one is behind the pump and requires an 8" extension on the socket.
9. After the three screws are removed the pump drops down. The electric connection must be unplugged. Pinch the tabs on either side to release the plug.
10. Reverse procedure to install new pump. Unless you have really small hands or love being frustrated, don't bother to reinstall the third screw that is behind the pump. The pump stays in place just fine without that screw.
11. After reinstalling the icemaker, clean thoroughly by washing all inside surfaces with a strong bleach solution.
12. Run a cleaning cycle with one quart of strong bleach solution in the water tray. At the conclusion of the cleaning cycle, drain the water tray. Place unit into service. DON'T FORGET TO CLEAN REGULARLY. If the water supply is not chlorinated molds and algae will develop in recirculation hose.

In pre-replacement of the circulation pump, i had read a story about how to make sure you cover the drain hole to prevent hardware from falling down it. Well I followed the instructions in doing so by covering the hole with a paper towel. After removing the pump i noticed some build up behind it. So like any other person i cleaned it up, and i just happened to use the paper towel covering the hole. Im sure you know what im going to tell you next. When replacing the pump i dropped a screw and yes down the drain it went. After a few laughs between my boss and I, I had to share this. When you block the drain with something leave it THERE until the job is done.

I removed the cutter cover in the front of the ice maker (3 screws), than removed the circulating pump cover (1 screw). Remove the drain tube from the cover before removing the cover from the icemanker. The drain tube is removed by pulling straight down and twisting. Remove the circulating pump, utilizing the 4 inch extension (3 screws). Reinstalled all in reverse.

Note: install a plug in the drain hole in the bottom of the ice maker (paper towel etc). I dropped a screw on the installation and it fell in the drain hole. It did not impede the drain flow. It has now found a new home.

Unplugged ice maker from power source. Removed water reservoir using wing nut driver. Removed pump cover using nut driver. Removed water hose from pump discharge. Removed wiring harness from pump. Removed small water fill hose from pump bracket. Removed 3 screws holding pump assembly using nut driver. Replaced pump in reverse order. Plugged in ice maker and watched it begin to fill with ice within the hour. A very straightforward repair. Saved myself about $500 compared to the estimate that Sears gave me.

Water was not being drawn from the reservoir to the evaporator plate, so I concluded that the recirculation pump had failed. I first unplugged the machine from electrical power. To improve access to the pump, I removed the cutter grid using a nut driver and squeezing the electric connections to separate them. I also removed the reservoir, first removing the drain pipe by pulling it downward and the using pliers to loosen the thumbscrews until I could turn them by hand. I then thoroughly cleaned both the cutter grid and the reservoir to improve performance once the repair was done. The pump is covered by a solid plastic screen attached by just one nut, which is removed easily with the nut driver. The pump itself is attached with three screws which are easily removed with the nut driver and by an electrical connection which loosens by squeezing. Indeed, Upon examination, i found that the pump shaft was stuck solid and did not turn freely, explaining why it did not work. Replacing the pump, reattaching the three screws and reattaching the electric connection was pretty easy except for the right rear screw behind the pump which was hard to reach to guide the screw without a trick up my sleeve. The trick was to wrap scotch tape around the screw and the nut driver so that I could guide the screw one-handed. Once the screw threaded through a few turns, I jerked back the nut driver, pulling the tape off the screw. I then removed the tape from the nut driver and continued to tighten that screw and the rest, and then reattached the electrical connection. I then reattached the screen, the reservoir and the cutter grid, then plugged my machine back into the electric circuit and was pleased to watch it hum back to life, good as new and performing better than it was before the pump had failed.

Follow the instructions already submitted by others. As mentioned be sure to place towel inside to cover the drain. My 3-wire electrical connector also had some corrosion build-up so I had to remove the bracket holding the connecter cut the 3-wires and install a new connector. Not a big deal, you are just working in a small enclosed area. Pulling the entire unit out and either elevating or tilting back helps with the access. Be sure to check drain connection in the back of the unit when putting back in place. Having a headband light helps for entire repair.

We guessed what the problem was and we were extremely fortunate that we guessed correctly. The part was not technically difficult to install just a little awkward to get to. My husband had no trouble although he did take the machine out of it's space and lay it flat on the floor. One benefit of this process was being able to clean some of the areas that are almost impossible to get to when the motor is in place. It was well worth the extra shipping charge to get it before the weekend.

Since no ice was forming on the evaporator plate, I first checked to see if I was getting water. Water to reservoir was fine, but it was not moving from the reservoir. Pretty logical that something was wrong with the pump. I pulled pump out. It was locked up, with a significant amount of calcium buildup. Replaced it and all works fine. Great ice again.

I determined the pump was not working by running the ice maker. After it started a cycle, I could fell the underside of the cold plate to insure it was indeed cold, but no water was flowing.
First, be sure the water pump electrical plug is in., it releases by pressing together the tabs at the ends, not sides.
To replace the pump, turn off the water supply and cover the drain hole at the bottom of the ice bin so you don’t drop parts down it. The screw-plug at the bottom of the water tank or a quarter will do.
Remove the water tank below the pump by taking out the thumbscrews at both ends. You can then see the hose at the bottom of the pump. If it is off, that may be the problem.
To remove the pump, pull the fill hose to the left out of the slot and bend it behind the pump to get it out of the way. Unplug the electrical connector and the pump hose. There are three ¼” hex head screws, teo on the side wall, one in back. The middle one is the hardest to access. I used both a nut driver and a socket wrench with a 4” extension.
When installing the new pump, be sure to plug in the electrical connector, the discharge hose at the bottom and position the fill tube as you found it. Forget any of these and nothing works. Re-install the water tank, replace the drain plug and turn on the water supply, in that order.

1 Turn off ice maker and drain water reseviour (cap at bottom of reseviour) 2. Remove internal ice storage door to give you more working room 3. Remove water resevious (two screws on either side of reseviour) and disconnect plastic tubing in reseviour 4. Remove cover shield at top that covers the ice cutting mechanism (two screws at bottom of cover 3. Remove cover shield covering pump (1 screw) 4. Remove small plastic tubing on side of pump (this part is a little tricky) 5. Remove the three screws holding pump to unit (one at back and two on the side (one in front of pump and one in back of pump) 6. Disconnect power supply to pump 7. Remove pump and replace

Disconnect water line and power cord, Remove scoop holder, water reservoir and shield around pump to access pump, removed hose connected to pump then removed pump (3- 1/4" hex screws) and disconnected wire harness and 1/4" plastic water line attached to pump bracket, reverse process

Simple, remove water reservoir (2 screws). Remove pump cover (1 screw). Remove 2 screws on bracket holding pump and unplug pump. My wiring was somewhat corroded and it took a bit of pulling to unplug. When you replace with new motor make sure to snap in new plug snug or it will not start up. Reassemble and away you go.Making ice no problem.

didn't go well at first. Got it all hooked up relatively easily but it didn't work. Called customer service who suggested hooking pump up to other power source to be sure it worked. It still didn't work. After closer inspection a connection wasn't hooked up on pump. After connecting got it back in about 30 min. Working like a charm now.