Aluminum foil accidentally put on bottom panel ....burnt up, left non removable residue.
After 15 minutes of frustration and back breaking I removed the oven door and had much better access to the panel, from there on it was all down hill....read more

broken inner door glass, broken igniter, and the bottom oven panel was rusted
First, I want to say how WONDERFUL your service was. I needed more info on a part and your phone rep. e-mailed me a picture of the part from which I was able to be sure it was the right part. I order...read more