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ALW2 - Instructions

All Instructions for the ALW2
16 - 30 of 544

Search repair tips from other customers using simple keywords like "replace", "fit", "remove", "inspect". DIY doesn't mean you have to do it alone!

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Water leaking on floor from "mysterious place underneath washer"
51 of 57 people found this instruction helpful.
  • Bryan from Chicago, IL
  • Easy
  • Less than 15 mins
  • Pliers, Socket set
Water was leaking on the floor during the wash cycle and especially during draining of the washer. I removed the front panel at ground level and watched while draining after a rinse.

I t was obvious that water was spraying from a hole in the rubber end of the hose (the hose is a fused assembly of a plastic section and a rubber section).

So, I finished draining, removed the hose (required pliers to squeeze off a hose clamp).

Upon inspecting the hose, it was also apparent that the hole was caused by rubbing against a support bracket for the motor. This should not happen, but it did because the plastic standoff supposed to keep the hose away from the bracket was installed 180 degrees backwards.

So, I simply replaced the hose and turned the bracket around to the correct orientation.

Everything worked as planned and my repair cost was much less than if I had called someone out.
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The spin belt failed due to overloading the washing machine.
50 of 54 people found this instruction helpful.
  • Mark from Cheektowaga, NY
  • Easy
  • 30 - 60 mins
  • Screw drivers, Socket set
Unplugged the washing machine and turned off the water to the machine. Removed the two front covers; unhooked the two front springs; removed the (4) motor mounting bolts; unhooked the two hoses for the water pump; unhooked the wiring harness; removed the belt from the driven pulley; pulled the motor assembly out; removed the (3) screws t o separate the water pump from the motor; removed the belt from the motor pulley; installed new belt and repeated above in reverse to put everything back together; started washing machine and it worked great.
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tub seal/bearing failed due to dirt
49 of 59 people found this instruction helpful.
  • John from Salford, PA
  • Easy
  • 1- 2 hours
  • Nutdriver, Pliers, Screw drivers, Socket set, Wrench set
First removed the front panels and tilted the top back.Disconnected the electrical connector to the motor,removed the cabinet base screws and slid the entire cabinet away from the interior after disconnecting the clear tube and the water feed to the panel.removed bolt inside agitator and remove agitator.removed the plastic hold down cente r nut with channel lock pliers.remove top cover from outer tub(pry out over tabs with screw driver).remove 4 bolts holding inner tub and remove tub.remove inner bottom tub support with pliers(screws off).remove 6 machine screws from frame to bottom of plastic outer tub and remove tub.Carefully pry seal/bearing out of tub from the bottom(remember its just plastic).install is just the reverse of the dissassembly.Note: This is the second seal/bearing for this washing machine in less than 2 yrs..I work in the Site developement/construction field and my clothes get extremely dirty.The dirt is being held under the inner tub support and driven down thru the seals and into the bearing(great design).This go around the intsructions called for the removal of the plastic lint filter under the tub support which I believe was a large part of the problem.I hope so.I'm not going to spend $90 every 2 yrs. on this machine.Good luck.
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washer would agitate, drain, but would not spin
44 of 49 people found this instruction helpful.
  • michael from mountain home, ID
  • Really Easy
  • 15 - 30 mins
  • Screw drivers, Wrench (Adjustable)
I put the washer on the spin cycle and could see that the tub wanted to move. While it was trying to spin I leaned the washer forward and saw that the motor was spinning and the belt was turning, but the tub wasn't. Did some reading and it was the thrust bearing. I ordered the part and replaced them (very easy, follow the directions that come with the set). After install, the tub would spin.
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Intermittent problem with lid switch, no high speed spin/pump out
48 of 63 people found this instruction helpful.
  • Linda from La Porte, IN
  • Easy
  • 15 - 30 mins
  • Nutdriver, Screw drivers
Disconnect power, unsnap and raise machine top cover w/lid, remove old switch - two screws under lid, taking care to not drop loose actuator lever into machine. Remove control panel back and disconnect switch wire connector. Intall new switch, taking care to not drop loose actuator lever into machine, connect switch wires inside control panel. Replace panel cover and lower machine top cover w/lid and snap into place, reconnect power, verify operation...
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washer would not spin water out in heavy loads
43 of 48 people found this instruction helpful.
  • marcus from mansfield, TX
  • A Bit Difficult
  • 30 - 60 mins
  • Pliers, Screw drivers
You do not have to remove any water lines to do this repair. Just unplug the machine from the electric outlet and tip it up on its back to make the repair. I removed the old belt and parts per the instructions. The new kit does not look like the old one. Make sure you mark the minimum and maximum marks with a sharpie on the plastic pul ley before intalling it. This will help line up the cam bearing to test the spin cycle. The repair kit says to use the thickest washer but mine would not fit on so I used the thinner washer. Keep the other washer so that in the future if the plastic part wears down and you have spinning problems again you can replace it with the thicker washer. Also make sure you buy a new belt and replace the belt. I loaded it up with a full load of jeans and it works great.
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Washer shakes violently during spin cycle
37 of 42 people found this instruction helpful.
  • Hank from Alpharetta, GA
  • Easy
  • 1- 2 hours
  • Pliers, Socket set
I used the instructions from others and modified them with tips and details based on my own experience:
1. Unplug the power, turn off the hot/cold water valves and disconnect the hot/cold water hoses and drain hose. Tip: plug the drain hose with some paper towels to keep the stale water from dripping on your floors.
2. Move th e washer to an open area like a garage, and position it near a wall (or have a helper on hand who can help you prop up the washer top later). Tip: to simplify things, you’ll want to avoid removing the top completely. Removing the top completely involves removing the inlet water hose and all wires leading to the control panel and the door switch.
3. Lay the washer on its side and remove the drive belt from the bottom of the washer.
4. Place the washer upright again and remove the lower rear panel held by eight ¼” hex screws.
5. With the rear panel off, you will see a black drain hose that connects the tub to the pump. Remove the hose at the pump with a pair of pliers. The hose is just held on with a spring clamp.
6. Remove the front panel: pry the top off at 2 front hinge points with a flat head screwdriver. With the top up, remove two 5/16” hex screws holding the front panel and remove the front panel.
7. Remove suspension springs: To easily remove the suspension springs, you will need about 12 quarters (or nickels) for each spring. I hope I can describe this part clearly. For the removal of each spring, tilt the top of the tub away from you as far as you can in order to stretch out the spring. Now insert coins between the gaps in the spring coil, alternating the coins on each side of the coil to keep the spring coil straight. Then tilt the top of the tub back toward you to release the tension on the spring and you should now be able to easily unhook the spring from the tub. The coins keep the coil stretched out for re-installation later. Repeat for the other 5 coils. Note: Others have mentioned using a metal electrical box for this, but I can’t visualize it.
8. Now raise the washer top and prop it against the wall (or have a helper hold it vertical). Follow the small clear “water level” hose that runs from the control panel to the rear of the tub and disconnect it from the tub. It is just held by a small spring clamp.
9. Remove the tub assembly. Remember the position of the tub before you take it out. Place a couple of 4”x4”s (or equivalent) on the ground to support the edges of the washer tub when you turn it upside down. With the springs removed, the drive belt off, and the water level hose and drain hose detached, you should be able to simply lift the tub assembly out. Lay the tub upside down on the 4x4s.
10. Remove the snubber ring: There is no need to remove the flywheel if you have a small or fairly shallow socket (or an angled open end wrench). My small socket worked fine. As others have mentioned, remove the snubber ring by backing out the six 5/16” hex bolts that hold the snubber ring in place. Do not remove the bolts completely. The metal retaining plate is supposed to be under spring tension, but mine did not rise when I loosened the bolts, so I had to pry it up slightly with a flat screwdriver to form enough of a gap to insert the new snubber ring. Make sure the new snubber ring is seated evenly and re-tighten the 6 bolts.
11. Reinstall: Place tub back into the cabinet, reconnect the thin water level hose, reconnect the drain hose at the pump.
12. Spring re-installation: As you hook each spring to the tub, make sure the bottom of the spring is hooked properly to the bottom of the cabinet. Then tilt the top of the tub away from you to stretch the spring out in order to remove the coins. Then tilt it back toward you to remove the tension. Repeat for the other 5 springs.
13. Re-install the front panel and the rear panel and place the washer top back in place.
14. Lay the washer on its side to reinstall the drive belt.
15. Hook up your hot/cold water, drain hose, tur
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bad water pump
34 of 34 people found this instruction helpful.
  • Esther from Big Run, PA
  • Really Easy
  • 30 - 60 mins
  • Pliers, Screw drivers, Socket set
shut off supply lines, remove cover on back of washer, remove drain hose from pump,inlet and exit. remove belt underneath washer from pump. remove 3 assembly screws. remove pump. set new pump in place. rescrew pump to washer. reatach inlet and exit hoses to pump put belt back on under washer put cover back on back of washer. turn supply f lines back on. should work like new
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unusually loud rumbling in spin mode, no spin out
37 of 45 people found this instruction helpful.
  • Ralph from Moreno Valley, CA
  • Easy
  • 1- 2 hours
  • Nutdriver, Pliers, Screw drivers, Socket set, Wrench set
removed outer enclosure to expose inside workings. removed all retaining springs to tub and transmission housing. Inverted tub to access agitator pulley and belt. Removed pulley and cut belt off.(I knew I was replacing it, anyway.)Had to remove large tub bracket to exchange new pulley for old. Disconnect bleach reservoir filler tubing on tub assembly. Disconnect power connector to drive motor. Removed water pump to access drive pulley where new belt belongs. Aligned belt to pulleys and checked idler pulley tension which was acceptable. Replace helix drive lug against spin/agitator and tightened retaining bolt. Assembled components in reverse order and conducted test run. Success. Smooth running machine and saved about $200 on professional labor costs. I had no repair manual but you should have a personal confidence in general repair work. Something like a history of taking things apart and putting them back together successfully. I had an independent appliance repair guy examine the washer and he said it was too complicated for him. Once I had it apart, it seemed fairly basic. Good luck!
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Clothes were too damp after spin cycle finished.
34 of 38 people found this instruction helpful.
  • Brian from South Holland, IL
  • A Bit Difficult
  • 30 - 60 mins
  • Screw drivers
Unplugged and removed the drain and supply hoses from the back; some water will run out so be ready for that. I laid the machine down on two 2x4s to keep from crushing the supply and drain nipples. Just follow the instructions included with the parts, all steps are straight forward accept for two things: 1. they talk about pulling down on the transmission shaft to slip on the retaining clip. With only the end of the shaft sticking out there isn't much to grab on to. I found by using a thin blade scraper inserted into the retaining clip groove, prying downward on the shaft I could then get a regular screwdriver blade into the same groove and expose the entire groove and slip on the clip. 2. they talk about "Adjusting Brake Disengagement" after studying this for a while it just refers to which thickness of thrust washer to use. After trying both the .062 and .032 I found that only the .032 would allow the retaining clip to engage. Rechecking the brake disengagement, everthing seemed to work fine. The machine now has a stronger spin cycle and even bath towels are ready for drying after the normal spin.
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Hinge pin on one side and Lid hinge on the other
31 of 35 people found this instruction helpful.
  • Jon from Ridgecrest, CA
  • Really Easy
  • Less than 15 mins
  • Screw drivers
First I popped the lid up to about 70 degrees. Then removed the two hinges. Then removed and replaced the two hinge pins. The key is to then just start the two screws for the hinges, slip the pins in and then tighten the hinge screws. Total time was 5 minutes.
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Load was to wet after last spin cycle.
35 of 48 people found this instruction helpful.
  • Earl from Crest Hill, IL
  • A Bit Difficult
  • 15 - 30 mins
  • Pliers, Screw drivers
Turned off water suply. Removed drain (pipe is short). Then slid washer out so I could tilt it back and work under the washer. I put a wood brace under the front of the washer for safety. I then followed the instructions that came with the parts.
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Knocking and Squealing Noise then Motor Hum
28 of 30 people found this instruction helpful.
  • Ron from Norfolk, VA
  • A Bit Difficult
  • 1- 2 hours
  • Nutdriver, Socket set
Removed the control panel, top and front panels to access the motor. Removed the motor and inspected. The motor looked fine. Leaned machine back and remove the brake cover following the directions posted by others on this website. Discovered grease and grime on the friction brake, which did not look right. The grease must have slung off of the transmission shaft. Wiped the brake clean with a dry rag and put machine back together. Machine did not run, motor only hummed. I replaced the motor only and the machine now works fine. My feeling is the grease caused the brake to stick and every time the motor started up, the sticking brake put a strain on the motor. Over time this cause the motor to burn up. Machine is only 6 years old. Sounds like a design flaw.
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Bad shaking During Spin Cycle
35 of 53 people found this instruction helpful.
  • Gary from Park Ridge, IL
  • Easy
  • 30 - 60 mins
  • Nutdriver, Pliers, Screw drivers, Wrench set
firsted layed washer back On A Angle For Easy Acess To Motor Removed Both Hoses And Four bolts pulled Motor Assembly out replced belt @ idler Pulley Reinstalled Motor.
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Unit starting making terrible noise and shut down.
26 of 27 people found this instruction helpful.
  • Rick from Lawrenceville, GA
  • Easy
  • 15 - 30 mins
  • Pliers, Socket set
After examining the diagrams online, I removed the 3 screws holding on the back panel. Nothing seemed wrong so I tilted the machine to look underneath at the belt. All seemed OK but manually moving the belt by hand revealed that where the belt drives the pump had worn loose and was the source of the problem. Reading other descriptions of the ease of replacement of the pump, I ordered the new pump. It took approximately 15 minutes to remove the old pump and 10 minute to install the new pump and replace the belt. The machine is back to working fine. This is a fairly simple repair.
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All Instructions for the ALW2
16 - 30 of 544