ALW2 - Instructions
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One of the plastic hinge pins brroke
518 of 524 people
found this instruction helpful.
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Allen from North Little Rock, AR
- Really Easy
- 15 - 30 mins
-
Screw drivers
I used a flat screw driver to push in on the releases so I could raise the top of the machine. I then used a torx tool to remove both parts of the hinge, and then used a #2 phillips screw driver, on the new screws I'd also ordered, to re-attach both of the hinge parts. Every thing went just as anticipated.
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Washer jumping in spin cycle (white flakes under the washer)
291 of 305 people
found this instruction helpful.
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David from Butler, PA
- A Bit Difficult
- 1- 2 hours
-
Pliers, Screw drivers, Wrench set
Unlug the AC cord,open the top from the front it snaps open with a little force and hinges on the back, remove the 2 screws on the front cover and take it off, tip the washer and remove the belt, take off the pump hose from the back (I removed the back cover also) and the little hose going to the basket. Remove the 6 springs and lift the
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complete drum out of the waser and turn it upside down. You can see the plastic snubber ring that is worn, loosen the 6 screws just enough to get the old ring out and the new one in. WARNING (DO NOT TAKE THE SCREWS ALL THE WAY OUT OR THE BRAKE ASSEMBLY WILL RELEASE AND A SPECIAL TOOL IS NEEDED TO PUT IT BACK) Install the new ring, tighten the screws and put the tub back in connecting everything back up and use the 6 new springs. It really isn't that hard to do.
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Belt wore out
192 of 221 people
found this instruction helpful.
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Bruce from Medina, OH
- A Bit Difficult
- 1- 2 hours
-
Screw drivers, Socket set
Had to remove pump-not easy. Nothing wrong with pump, but had to trash it to get it off the motor shaft, so I had to replace it, too.
Pop up top of cabinet and remove front panel. (I leaned unit back against a wall to facilitate internal access once panel was removed.)
Remove motor assy - 4 screws & connector ... Read more .
Remove 3 pump screws (torx) and 2 hoses. Pry pump off motor shaft (not easy). I used a heat gun to help expand the plastic fitting on the motor shaft.
Remove old belt, put on new belt. (Do not use automotive belt-this belt is designed to slip because it also spins the tub. The tub will not spin when it's full of water, and the pump will not pump the water if the tub is bogging down the pump. Plus, you will probably overheat the motor.)
Press new pump back on motor shaft (advise not to re-use old pump as seals were probably damaged by removal process.)
Caution: Pressing pump onto motor shaft may cause pump rotor to bind in housing. Try to press it on a little too far so you back off slightly.
Replace pump screws.
Replace motor, giving attention to belt alignment.
Replace motor screws and connector.
Re-attach hoses on pump.
Button up cabinet.
Done.
The hardest part was removing the pump. If not for that, it would have been a 15-min, $20 repair.
Because I felt it wise to replace the pump also, it was a $70 repair.
Pop up top of cabinet and remove front panel. (I leaned unit back against a wall to facilitate internal access once panel was removed.)
Remove motor assy - 4 screws & connector ... Read more .
Remove 3 pump screws (torx) and 2 hoses. Pry pump off motor shaft (not easy). I used a heat gun to help expand the plastic fitting on the motor shaft.
Remove old belt, put on new belt. (Do not use automotive belt-this belt is designed to slip because it also spins the tub. The tub will not spin when it's full of water, and the pump will not pump the water if the tub is bogging down the pump. Plus, you will probably overheat the motor.)
Press new pump back on motor shaft (advise not to re-use old pump as seals were probably damaged by removal process.)
Caution: Pressing pump onto motor shaft may cause pump rotor to bind in housing. Try to press it on a little too far so you back off slightly.
Replace pump screws.
Replace motor, giving attention to belt alignment.
Replace motor screws and connector.
Re-attach hoses on pump.
Button up cabinet.
Done.
The hardest part was removing the pump. If not for that, it would have been a 15-min, $20 repair.
Because I felt it wise to replace the pump also, it was a $70 repair.
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The belt and pulley on the drive motor broke
153 of 192 people
found this instruction helpful.
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Michael from Warminster, PA
- Really Easy
- 30 - 60 mins
-
Screw drivers, Wrench (Adjustable)
unplug the washer. Removed the top of the washer by removing the hold scews and tabs on the upper back. Place a scew drive under the front and pry up to release the snap tabs. Then the front panel by removing the two screws on top and lift the panel up to expose the motor at bottom front. Remove the motor cover (plastic)and motor from the
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base, replace the pulley on the shaft (you may need to break or pry the old pulley off) install the new pulley making sure it is all the way up the shaft locking the tabs into the shat groove. Reinstallmotor to the base. To replace the belt, tilted the unit backwards to access the pulleys from the bottom and installed.
Note: it ios easier to install the belt fully on the two smaller puleys attcahed to the drive motor and pump and then wrap as much as you can around the larger drum pulley. Hold the belt in one hand and turn the drum pulley clockwise with the other and the belt will follow and install. reverse steps to reassemble.
Note: it ios easier to install the belt fully on the two smaller puleys attcahed to the drive motor and pump and then wrap as much as you can around the larger drum pulley. Hold the belt in one hand and turn the drum pulley clockwise with the other and the belt will follow and install. reverse steps to reassemble.
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EXCESSIVE Banging, shaking and squeaking while on Spin Cycle
127 of 137 people
found this instruction helpful.
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robert from simpsonville, SC
- Easy
- 30 - 60 mins
-
Nutdriver, Pliers
1)Start with empty washing machine.
2)Disconnect Hot, Cold, Power and Drain lines
3)Move machine to open area, open top by popping 2 front retaining clips.
4)Remove Front panel, remove small clear water level hose at lower rear of tub.
5)Remove small Rear access panel, disconnect large tub drain hose from pump and drai ... Read more n into small container, about 4 cups of water will come out.
5)Remove the 6 suspension Springs.
6)Place two large towels next to washer and tip machine onto its side slowly.
7)Remove drive belt from bottom, and slide out wash tub assembly thru top opening, be Careful not to damage large Plastic drive pulley on bottom of tub.
8)With tub upside-down, remove drive pully small plastic cover in center, remove E-Clip and remove pulley.
9)Slowly loosen snubber ring retaining bolts a few turns, DO NOT Remove, just loosen enough until snubber is free to move around.
10)Remove snubber ring by walking it around the retaining ring and install new snubber.
11) Clean machine cabinet and clean machine base where snubber touches with alcohol or Windex.
12) Reassemble in reverse order and Do Not Forget to reattach the small clear Water level sensing HOSE to the tub before closing the top.
13)Place Drive Belt onto the 2 small pulleys First, then slowly turn large pulley while walking belt onto it.
14)Reconnect machine to utilities and test run on small load to ensure no leaks and propper operation.
15)Enjoy Quiet free operation once again :)
2)Disconnect Hot, Cold, Power and Drain lines
3)Move machine to open area, open top by popping 2 front retaining clips.
4)Remove Front panel, remove small clear water level hose at lower rear of tub.
5)Remove small Rear access panel, disconnect large tub drain hose from pump and drai ... Read more n into small container, about 4 cups of water will come out.
5)Remove the 6 suspension Springs.
6)Place two large towels next to washer and tip machine onto its side slowly.
7)Remove drive belt from bottom, and slide out wash tub assembly thru top opening, be Careful not to damage large Plastic drive pulley on bottom of tub.
8)With tub upside-down, remove drive pully small plastic cover in center, remove E-Clip and remove pulley.
9)Slowly loosen snubber ring retaining bolts a few turns, DO NOT Remove, just loosen enough until snubber is free to move around.
10)Remove snubber ring by walking it around the retaining ring and install new snubber.
11) Clean machine cabinet and clean machine base where snubber touches with alcohol or Windex.
12) Reassemble in reverse order and Do Not Forget to reattach the small clear Water level sensing HOSE to the tub before closing the top.
13)Place Drive Belt onto the 2 small pulleys First, then slowly turn large pulley while walking belt onto it.
14)Reconnect machine to utilities and test run on small load to ensure no leaks and propper operation.
15)Enjoy Quiet free operation once again :)
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bearing on water pump siezed
120 of 134 people
found this instruction helpful.
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kevin from rochester, NY
- Really Easy
- Less than 15 mins
-
Nutdriver, Pliers
back panel,belt two hoses,three screws, $100 dollars for the part!! pump is a molded part with a bearing insertion, is made in USA ! I'm guessing around 7 to 10 dollar manufacturing cost. I'm thinking that kind of mark-up is only exceded by the pharmacutical industry. I'm looking to buy a used machine for parts!!
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Spin cycle sounded like freight train
99 of 107 people
found this instruction helpful.
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Mike from Houston, TX
- Easy
- More than 2 hours
-
Socket set
Spin cycle sounded like freight train, bad bearing, apparently they all fail the same way, this revised parts kit should prevent premature failure in future.
The following is easy for an experienced mechanic of any type, fully doable by an accomplished DYI'er, between this writeup and the kit instructions (which I do not fully ... Read more follow) you should be fine. Probably avoid this task if you aren't either of the aforementioned.
Remove lower pannel, top pannel, lift top back. Remove fill hose to outer tub, clear tube to outer tub. Remove entire outer cabinet from base, exposing base and tub. Remove augur assy by popping off cap removing inner bolt, lifting augur out. Remove top of outer tub cap assy by pressing down where each latch is and gently prying latch open with screwdriver. Remove bolts holding in inner tub and remove inner tub. Unscrew the pastic nut on transmission shaft using channel locks (counterclockwise from top), don't worry about destroying this part since a new one is in the kit. Remove (pry off with your hands, don't worry about breaking it) the 'lint filter' (looks like a frisbee) and trash it. Remove the large (about 8")aluminum hub (that the inner tub bolts to) by unscrewing counterclockwise. No special tool needed, just use air hammer if available against one of the T shaped castings to get it loose, otherwise use a drift and hammer same way. Don't worry about messing up the part since a new one is in the kit. Remove the outer tub drain hose, remove six screws holding outer tub, lift outer tub out. Turn outer tub upside down and use a wide crowbar/nail puller to CAREFULLY pry out the bearing/seal assy from the bottom of the tub. Take your time working your way completely around the bearing/seal several times so it doesn't get too crooked while removing it. Clean everything thoroughly. Inspect the area of the bottom of outer tub where you removed the bearing/seal. If all is well and there are no gouges, get it wet with clean water and then carefully press the new bearing/seal assy in with the heal of the palm of your hand, working your way around it so it doesn't get crooked while pressing in. Do not use sealer (unless there are gouges) and do not hammer this. Make sure it is fully seated in the outer tub. Do reverse to put everything back together. I tightened the aluminum hub the same way I loosened it, no problem. There are some rubber plugs in the kit to install in some holes in the tub, scrape or clean any gunk off the inner tub around these holes so the rubber plugs will seat properly. Carefully snug the plastic nut with channelocks by gripping it from the top as opposed to the side (so the fins don't break). Note there is a small o-ring on the transmission shaft to change before replacing the augur. Nice and quiet after the repair, hopefully the new kit (and trashing the 'lint filter') makes it last longer... LOL, it's a bit disturbing seeing the gunk under the augur knowing that has been there all this time while 'cleaning' the laundry! I'll probably start removing the augur every so often to clean under there.
The following is easy for an experienced mechanic of any type, fully doable by an accomplished DYI'er, between this writeup and the kit instructions (which I do not fully ... Read more follow) you should be fine. Probably avoid this task if you aren't either of the aforementioned.
Remove lower pannel, top pannel, lift top back. Remove fill hose to outer tub, clear tube to outer tub. Remove entire outer cabinet from base, exposing base and tub. Remove augur assy by popping off cap removing inner bolt, lifting augur out. Remove top of outer tub cap assy by pressing down where each latch is and gently prying latch open with screwdriver. Remove bolts holding in inner tub and remove inner tub. Unscrew the pastic nut on transmission shaft using channel locks (counterclockwise from top), don't worry about destroying this part since a new one is in the kit. Remove (pry off with your hands, don't worry about breaking it) the 'lint filter' (looks like a frisbee) and trash it. Remove the large (about 8")aluminum hub (that the inner tub bolts to) by unscrewing counterclockwise. No special tool needed, just use air hammer if available against one of the T shaped castings to get it loose, otherwise use a drift and hammer same way. Don't worry about messing up the part since a new one is in the kit. Remove the outer tub drain hose, remove six screws holding outer tub, lift outer tub out. Turn outer tub upside down and use a wide crowbar/nail puller to CAREFULLY pry out the bearing/seal assy from the bottom of the tub. Take your time working your way completely around the bearing/seal several times so it doesn't get too crooked while removing it. Clean everything thoroughly. Inspect the area of the bottom of outer tub where you removed the bearing/seal. If all is well and there are no gouges, get it wet with clean water and then carefully press the new bearing/seal assy in with the heal of the palm of your hand, working your way around it so it doesn't get crooked while pressing in. Do not use sealer (unless there are gouges) and do not hammer this. Make sure it is fully seated in the outer tub. Do reverse to put everything back together. I tightened the aluminum hub the same way I loosened it, no problem. There are some rubber plugs in the kit to install in some holes in the tub, scrape or clean any gunk off the inner tub around these holes so the rubber plugs will seat properly. Carefully snug the plastic nut with channelocks by gripping it from the top as opposed to the side (so the fins don't break). Note there is a small o-ring on the transmission shaft to change before replacing the augur. Nice and quiet after the repair, hopefully the new kit (and trashing the 'lint filter') makes it last longer... LOL, it's a bit disturbing seeing the gunk under the augur knowing that has been there all this time while 'cleaning' the laundry! I'll probably start removing the augur every so often to clean under there.
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Skreeching noise during spin cycle
65 of 66 people
found this instruction helpful.
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Robert from Mesa, AZ
- Really Easy
- 15 - 30 mins
-
Nutdriver, Pliers, Screw drivers
Pulled out washer, laid on front, removed access panel and the pump was right there. Three screws with 5/16" nut driver, pliers to release hose clamps, remove hoses, remove belt from pully, remove old pump. Install new pump with three screws, two hoses and clamps, finally put belt on new pulley and other small pulley and used screw drive
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r shaft to pull belt on to large pulley. replace access panel, put washer back in place. It literally took me more time to clean the floor under where the washer was than to change the part. Piece-o'-cake.
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Drive Pump Leaked
73 of 90 people
found this instruction helpful.
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Stephen from Laveen, AZ
- A Bit Difficult
- 30 - 60 mins
-
Pliers, Screw drivers, Socket set, Wrench set
It took some trial and error but overall not a difficult project. 1. Take the front covers off. 2. Undo the pully spring to loosen belt 3. Remove belt off idler pulley wheel and free up belt from the large wheel. 4. Disconect the wiring harness and the hoses. 5. Undo the motor mounting bolts (4) 6. Take motor out of washer an
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d remove the 3 screws holding the pump to the motor. 7. The pump had melted to the shaft and required I chisel the pump off of the shaft. 8. Attach new pump paying attention to where the belt is positioned. 9. Reattach the motor bolts, hoses, and wiring harnes. 10. Attach the belt and test the pump. 11. Put the front back on.
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broken motor pulley
64 of 78 people
found this instruction helpful.
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leighton from staten island, NY
- A Bit Difficult
- 30 - 60 mins
-
Screw drivers, Socket set, Wrench (Adjustable)
i removed the plastic cover.then i disconnected the harnest.i then removed the 2 screws and took the motor out. i took a hack saw blade and made a mark in the old pulley. i then took a screw driver and put it in the crack and tapped on it and the old pulley fell apart. i then put on the new pulley and reconnect the motor. i then reconnect
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the belt.my washer is working great.it was so easy and i save myself some money in the process.
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The unit was leaking during agitation and spin cycle
58 of 62 people
found this instruction helpful.
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Dan from Grain Valley, MO
- A Bit Difficult
- 30 - 60 mins
-
Nutdriver, Screw drivers, Socket set
I had to remove the back lower panel with a nut driver (approximately 8 screws) as well as the front panel which is removed by poping the top of the unit removing 2 screws and swinging the panel down and lifting off.
Remove the bleach fill cap (pry off). You'll need a long extension on your ratchet to remove the bolt holding on the ... Read more agitator. Next remove the inner tub which is held on by 4 bolts. The outer tub is a bit more difficult. You will need to remove all 4 shoulder screws from the top as well as the six that anchor it to the spring assembly around the bottom skirt. Since it was 7 years old I had to muscle the outer tub and rotate it to get around the inner tub transmission flange.
I'm not sure which of the 3 parts were leaking so I ordered and replaced all 3.
I don't know if it was necessary but I scraped and cleaned the aluminum flange plates where the gaskets seated.
At this point it was easy to replace the tub to housing gasket and tub/housing seal.
During reassembly I also replaced the basket to centerpost gasket.
I went with standard delivery but got the parts the next day.
Remove the bleach fill cap (pry off). You'll need a long extension on your ratchet to remove the bolt holding on the ... Read more agitator. Next remove the inner tub which is held on by 4 bolts. The outer tub is a bit more difficult. You will need to remove all 4 shoulder screws from the top as well as the six that anchor it to the spring assembly around the bottom skirt. Since it was 7 years old I had to muscle the outer tub and rotate it to get around the inner tub transmission flange.
I'm not sure which of the 3 parts were leaking so I ordered and replaced all 3.
I don't know if it was necessary but I scraped and cleaned the aluminum flange plates where the gaskets seated.
At this point it was easy to replace the tub to housing gasket and tub/housing seal.
During reassembly I also replaced the basket to centerpost gasket.
I went with standard delivery but got the parts the next day.
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washer would agitate, pump, but not spin
62 of 74 people
found this instruction helpful.
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steve from lebanon, OH
- A Bit Difficult
- More than 2 hours
-
Pliers, Screw drivers, Socket set, Wrench set
First I unplugged it, then removed the agitator and tub assemblies, then I tipped it back and removed the belt and pully and thrust bearings. After reading on here I learned the brake would stick and after installing the thrust bearing kit I found out I couldnt fit in the shims. That led me to believe the brake was siezed inplace so i cou
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ldn't fit in the parts. I removed the thrust bearing kit and removed the transmission assembley. I took apart the brake and found the two pieces had siezed together, after I got them apart I sanded both peices and lubed the shaft with high temp silicone like you would use on a cars brake system. I put the brake back together, BE VERY CAREFUL THE SPRING HAS ALOT OF PRESSURE! I then put the transmission back in, reinstalled the thrust bearing kit and it fit great. I put in the tub and agitator and washed clothes.
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Loud noise during the spin cycle
80 of 136 people
found this instruction helpful.
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John M from Saint Paul, IN
- Easy
- 30 - 60 mins
-
Nutdriver, Screw drivers, Socket set
Repair was made by viewing on line video and owners manual. Once the machine was apart, the brake spring was the only tricky patr. Under a lot of pressure so be cautious. old bearing was removed and the new bearing installed. Machine reassembled. no issues.Thanks !!!
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Water Dripping into the tub
54 of 61 people
found this instruction helpful.
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William from McKinney, TX
- Easy
- 15 - 30 mins
-
Pliers, Screw drivers
Unplugged the electrical plug from outlet. Disconnected the water hoses after I turned off the water supply. Using a screwdriver, popped up the washer top. Using needlenose pliers, I removed the wired from the defective valve, and removed the hose that feeds water into the tub. From the back of the washer, I removed th screw holding th
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e valve in place. Reaching inside the washer, I removed the defective valve. I attached the electrical wires and hose to the new inlet valve prior to installing the valve. After installing the valve in place, I inserted the screw in the the valve from the back of the machine. I then reattached the hot and cold water hoses, closed the top of the washer, turned on the water supply, and plugged the machine back into the electrical outlet. I turnd the machine on, then off, and the water was no longer dripping into the machine. Problem fixed.
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The bearing had some kind of metal (couragated) piece that worked it's way loose and was hanging up on the pump housing or retaing plate.
52 of 58 people
found this instruction helpful.
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Kathy from Wellington, KS
- Easy
- Less than 15 mins
-
Nutdriver, Pliers
Removed the old pump,- disconetced the two hoses, and 3 retaining screws, sliped off the drive belt,. installed the new pump! simple!
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