KECC502 KitchenAid Cooktop - Instructions
Search repair tips from other customers using simple keywords like "replace", "fit", "remove", "inspect". DIY doesn't mean you have to do it alone!
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Hotplate not working
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Anthony from Louisville, KY
- Easy
- 15 - 30 mins
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Screw drivers
Removed two screws holding cooktop to oven. Unlike the video, the cooktop was not detachable as the wires were hard-wired to the range, so I had to prop the top up with a 6" block of wood and was working upside down. I replaced the element and everything worked just fine.
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Small Surface Burner Was not Working
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Tevfik from Naugatuck, CT
- Really Easy
- 15 - 30 mins
-
Screw drivers
Repair video was very helpful. I have removed the screws on both sides of the appliance under the surface plate, in the front. The Owen door has to be open for that. Then I have pulled the surface plate for a little space to disconnect the two connectors. Turned the surface plate over on the kitchen table, removed the 6 screws. Turne
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d the burners assembly over and removed the small burner by disengaging the two clips. I have removed the 2 clops from the burned burner and assembled it to the new burner. I have placed the burner and engaged the 2 clips with a crownose players. I have removed one electrical connecter at a time and connected to the new burner. I have turned over the assembly over the glass plate and assembled the back cover with 6 screws. Put the surface plate on the range and connected the 2 connectors, pushed back, lined it up with the 2 screw holes in front of the range on bot sides and put the 2 screws in and Finished.
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The inner heating element was not working
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DENNIS from ROWLEY, MA
- Easy
- 15 - 30 mins
-
Screw drivers
The range top came off with two screws under the front portion of the glass top (by the oven door). I unplugged the connection plugs at the rear off the range top, unscrewed the rear screws holding the heating unit in place and plugged in new element and reassembled range unit. You need to removed the two phillip head screws at the rear o
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f the range top in order to remove the bar holding the heating element. Once you do this it is very easy to finish the job.
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burner not as hot as it should be
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Joel from Dillon, SC
- Really Easy
- Less than 15 mins
-
Pliers, Screw drivers
I unplugged the stove and removed two screws on bottom of stove top (above oven door) one screw holding burner bracket in place. Took one wire off at a time and hooked to new burner, tightened all screws back down.
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RIght rear burner on glasstop range stopped working
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Gerald from Hedgesville, WV
- Really Easy
- Less than 15 mins
-
Nutdriver, Pliers
Cut power to range in breaker panel. Then removed two screws (1/4" nutdriver) or phillips head just under top in front. No need to move range out from wall. Once those two screws were out, I lifted the top carefully (since wires are attached to back of range) and propped it up with a piece of spare lumber I had lying around. Then remo
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ved two screws holding right rear burner, and doing one wire at a time, pulled the wires from bad burner and reattached wires to new burner. Oh, I did need some pliers to pull the wires from the old burner; they were on real tight. ALSO, the old burner had a series of numbers around it. I quickly learned that these helped you line up the burner correctly. So I noted the numbers with the screw holes in the old burner and made sure I used the same number holes in the new burner. Once new wires were attached, I attached the new burner, aligning the same hole numbers as the removed burner, and everything lined up perfectly. Two screws were inserted to hold the burner. I lowered the top and reinserted the two screws under the front of the top and I was done. Total time was about 13 to 14 minutes. Honestly, very easy. Plus prior to me taking on the project, I had called a Maytag repair shop, who said their fee was $99, plus parts, plus any extra time required for labor, but the latter was not likely something that typically occured.
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I was missing a temperature knob.
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Scott from The Colony, TX
- Really Easy
- Less than 15 mins
We had been missing it for years. Perhaps it melted, maybe the dog. Anyway, Home Depot didnt have the match. I order the exact knob, received it in a very timely manner. Took it out of the package, and without any tool, placed it it it rightful spot. My wife is happy now. Thanks for helping me.
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The front left side burner was broken.
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Yelena from San Francisco, CA
- Really Easy
- Less than 15 mins
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Nutdriver
We lifted the glass top, uninstalled the old burner and installed the new burner in it's place. It worked right away - and is still working. No other tricks the new burner was a perfect fit.
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1200 watt r/rear burner element has an opening in the elementg
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Jayson from Cape Coral, FL
- Really Easy
- 15 - 30 mins
-
Pliers, Screw drivers
Shut off 220 volt power to range. Removed two screws for cooktop element access. Used needle-nose pliers to remove power (2) and control (2) lugs and wires. Remove defective cooking element module, replaced. Reverse steps for new unit.
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Center of Front Burner not heating up
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Bob from Aberdeen, NJ
- Really Easy
- 15 - 30 mins
-
Screw drivers
Ceramic cooktop: Turn off power to the unit. remove long "locking" screws from underside of the unit; remove clips (may take a little effort if they are "frozen" in place) From underneath unit lift it up and out of the counter - do not try to lift from ceramic top- remove 4 control knobsun - remove 12 screws (3 per side) attaching ceram
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ic top to the unit - carefully work ceramic top off the bottom frame; its a friction fit - do not force it. Place ceramic top in a safe, flat space. Note the orientation of the burner - you will need to replace the new one in the exact same orientation - also note the connections on the existing unit and match them to where they will go on the new unit. (note: my old unit had a black wire that was replaced by a solid metal strip) work the wire clips off the existing unit, flip it ove and note the number on the "clock face" where the spring clips attach. You may need to drill a small pilot hole from the top side. remove the spring clips from the old unit and place them on the new unit. These clips align the unit in the proper location and provide proper contact with the bottom of the ceramic top. Replace the top gentley working it onto the base and replace the 12 screws. Place the unit back in the countertop being careful to lift up to reposition so you don't disturb the foam tape along the edge of the opening. Replace the clips in the side of the unit, replace the mounting screws, replace the control knobs, turn power back on. You should be done. Takes about 30 minutes.
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burner knob broke(only made from plastic)
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tina from watertown, NY
- Really Easy
- Less than 15 mins
ordered, came the next day and just slid it on the gas stem
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One of the burner wasn't light up.
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Sam from Fairport, NY
- Really Easy
- Less than 15 mins
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Screw drivers
The repair was very easy. It took me less than ten minutes. There were only five screws including two to hold heat element that I have to unscrew and transferred the old clip the screw onto new heat element.
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plastic post for knob broke off
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Graham from Bridgeville, CA
- Really Easy
- Less than 15 mins
I broke the correct post from the new cluster of post selections and stuck it on. I had the kit for a couple of weeks before I realized that this was not an electrical problem. It would have been good of you to send only the new plastic post. That kit was intimidating for a 73 year old woman who lives in the country and does most of he
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r own plumbing and other household repairs. The repair took less that one minute.
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Original burner switch fell apart
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Jim from Addison, TX
- Really Easy
- Less than 15 mins
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Pliers, Screw drivers
Replacement was simple. Old switch was easily removed. Once I swapped the wires from old to new we were in business. One thing I would do differently than the included directions called for. I wish I had waited until I had installed the new switch to set the shaft length. I snapped off one too many sections of the shaft after measuring th
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e original shaft as recommended. If I had installed the replacement switch and then set the shaft length it would have been more accurate. Everything still works but one knob is now slightly lower than the other three.
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dual element burned out
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Edwin from Christoval, TX
- Really Easy
- 15 - 30 mins
-
Screw drivers
A breeze. Lifted top, propped it, removed defective element, disconnected wire modules,connected modules to new element, fastened new element, closed top.
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glass top,small burner did not function, open circuit in heating coil element
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James from Sacramento, CA
- Really Easy
- 15 - 30 mins
-
Nutdriver, Screw drivers
Remove top oven door,remove two hex head screws located underneath cook top at the front on both sides,slid the range top forward approx. three(3) inches to obtain access needed to unplug the wiring harness, located behind the vertical part of the cook top,removed the cook top,placing it on a padded table with the glass side down,disconn
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ected the three (3)wire spades and unscrewed three screws anchoring heating element to the cook top frame, replaced defective heating assembly with new. Repeated above steps noted above,in reverse order. And yes, all work was done after power was shut off at power panels dedicated oven circuit.
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