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KECC502 KitchenAid Cooktop - Instructions

All Instructions for the KECC502
61 - 75 of 122

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element or temperature sensor failed: not working
1 of 3 people found this instruction helpful.
  • David from Mary Esther, FL
  • Easy
  • 30 - 60 mins
  • Nutdriver, Screw drivers
Removed unit from counter, removed 14 screws holding glass top to frame, removed ceramic element, swapped over mounting brackets to new element, checked wireing as per instruction sheet (direct replacement) connected wires, re-installed glass top to frame and placed back into counter. ops check good.
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outer ring of dual radiant burner doesn't work
1 of 5 people found this instruction helpful.
  • Qiong from Mckinney, TX
  • Easy
  • 30 - 60 mins
  • Nutdriver, Socket set
Thanks for the previous viewer's tip, disconnect power, pushed the cook top out of the counter and used a wood block for the support. Unscrew the smooth top from the burner, remove old and plug in the new one. Connect power, test OK. Put everything back.
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Dual Burners both came on when switch was turned on to high heat, 6" burner safety feature to push switch down did not work.
  • Richard from Deerfield, NY
  • Easy
  • 30 - 60 mins
  • Pliers, Screw drivers
Dual Burner switch was a replacement and not the same as original - instruction sheet gave excellent replacement instruction with color coded wires and numbers too follow, 6" switch was same as original so no problem with either switch replacement - stove now works like it was new.
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Switch did not turned off the element
  • Peter from La Grange Park, IL
  • Easy
  • 30 - 60 mins
  • Screw drivers
Removed glass surface and identified existing wiring (sketch, photo, schematics) before disconnecting and removing it. Installed the new switch and connected the wires using the supplied wiring instructions as well as my sketch and schematics. Appreciate that the new switch came with wire extenders and shrink tubing. Had to use both of th em.
Replaced the glass top and installed it back into the counter ,Turned on the circuit breaker and everything worked perfect. Just want to mention that I am extremely satisfied with PartSelect service. It is second time I ordered cooktop part. The delivery is prompt and the parts work as required
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Surface element was out
  • Veronica from Midlothian, TX
  • Easy
  • 30 - 60 mins
  • Pliers, Screw drivers
Disconnect the power.took the cooktop off the range. Turned it over. Removed the underside plate. Disconnected the bad element. Pluged inthe new element. Replaced the under plate. Reconnected the range to the stovetop .put cooktop in place. Reattached screws. Turned on power. Worked perfectly.
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no problem
  • clarence from norwalk, CT
  • Really Easy
  • 15 - 30 mins
  • Pliers, Screw drivers
i did fine
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Surface element with limiter 6", 1200W was burned out
  • Tevfik from Naugatuck, CT
  • Really Easy
  • 15 - 30 mins
  • Pliers, Screw drivers
Removed the two screws, on both sides of the oven wall corner. Gently lift the front end of the glass top and pull towards me and disconnect the two electrical sockets. Carried the glass top assembly on the kitchen table and turned upside down. Removed the six screws. Removed the assembly from the glass top. Turn the top burners asse mbly over and disengaged the two clips of the burned out burner from the assembly plate. Transferred the two clips to the new burner on the exact locations like the old ones were. I have placed the new burner on the location and snapped the clips on the slots. Removed the connectors one piece at a time and connected to the new burner. Reversed the previous disassembly and all was done Works like a charm. Thank you all for assisting me in providing the necessary parts and video instructions. It was a lot cheaper than to buy a new range.
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surface burner failure
  • Gerald from Hot Springs Village, AR
  • Really Easy
  • 15 - 30 mins
  • Nutdriver, Pliers
Lifted the range top about 2 1/2 inches, removed the ceramic top and replaced the burner. Tested the burner before replacing the top. Everything worked fine.
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Duel Burner , Inside Burner Out
  • ROBERT from MOSINEE, WI
  • Really Easy
  • 15 - 30 mins
  • Nutdriver, Pliers, Screw drivers
Removed burned out burner, replaced new burner tested works fine
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"Hot burner" Light always On
  • Stephanie from Phoenix, AZ
  • Easy
  • 15 - 30 mins
  • Screw drivers
It's easier with two people.
1 - Turn the breaker for the range to OFF
2 - Verify power is off by testing the burners and lights
3 - Remove front two screws above oven door jamb
4 - Lift the top and prop it up with the spoon, or have your helper hold it.
5 - Loosen the screw at the rear of the bracket that holds t he elements against the glass top (front and rear are held by the same retainer)
6 - Remove the bad element by sliding it sideways from the retainer. Do not disconnect things yet.
7 - The burner has numbers around the edge. Move brackets from old element to new one, matching the numbers. Then move wiring to new element. New burner may have a single connector where old one had 2 and a jumper. If so, ignore jumper.
8 - Slide new element under bracket and reinstall the screw.
9 - Lower the range top and re-install the screws.
10 - Turn on power and test.
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burner not heating up
  • David from Herriman, UT
  • A Bit Difficult
  • 15 - 30 mins
  • Screw drivers
first I checked continuity through the surface element (burner) switch (rheostat) which was fine. then found the screws holding the burner top on and removed, this made it possible to lift up the burner top and remove the burnt out surface element.which was easy to see. take down the number, buy a new one and re hook up the four wires to the new element. (always mark down where the wires went)
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Hotplate not working
  • Anthony from Louisville, KY
  • Easy
  • 15 - 30 mins
  • Screw drivers
Removed two screws holding cooktop to oven. Unlike the video, the cooktop was not detachable as the wires were hard-wired to the range, so I had to prop the top up with a 6" block of wood and was working upside down. I replaced the element and everything worked just fine.
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The left rear burner had stopped heating.
  • Louis from Morgan, TX
  • Easy
  • 15 - 30 mins
  • Screw drivers
1. I ordered a replacement heater element from Parts Select, which arrived in just 3 days at my home. 2. I turned off the main circuit breaker to the range. 3. There are two small sheet metal screws inside the top left and right side of the oven door frame which need to be removed first in order to lift and remove the burner top from t he range. 4. After lifting and pulling the burner top toward me about 6 inches, I unplugged the left and right burner assembly wiring harness connectors. 5. I lifted the burner top assembly off the stove and turned it upside down an a table. 6. There are six sheet metal screws that need to be removed to allow the sheet metal panel holding the heater assemblies to be lifted off and then also set upside down on a table top. All five burner elements are now visible. 7. Disconnect the slip-on electrical connectors to the specific heater assembly that is defective. 8. Unscrew the three small sheet metal screws from the three spring clips that support the heater assembly on the sheet metal panel; re-attach the spring clips to the new heater assembly. NOTE: Either memorize or record the position numbers that are cast into the ceramic housing of the burner to replace the new burner in exactly the same position. 9. Insert the three spring clips back into the sheet metal panel where the old, defective burner assembly had been removed. 10. Re-connect the slip-on wire clips to the new heater assembly in the same position as they were removed from the defective heater assembly. 11. Turn over the sheet metal panel with the burner assemblies attached and replace the sheet metal screws holding the panel to the stove top. 12. Turn over the stove top assembly and set back onto the range allowing space to reach to the back and re-connect the polarized connectors to the left and right side burners. 13. Slide the stove top back to the rear and carefully lower the front edge back down with the two metal tabs inserted back into the oven door frame. 14. Re-install the two sheet metal screws that hold down the stove top. 15. Turn on the main circuit breaker to the range. 16. Carefully test the new heater assembly by turning the range control knob to LO heat and watch for the stove top burner to momentarily turn red with heat. 17. Turn off the range control knob. 18. You are finished. It was a very easy installation.
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The inner heating element was not working
  • DENNIS from ROWLEY, MA
  • Easy
  • 15 - 30 mins
  • Screw drivers
The range top came off with two screws under the front portion of the glass top (by the oven door). I unplugged the connection plugs at the rear off the range top, unscrewed the rear screws holding the heating unit in place and plugged in new element and reassembled range unit. You need to removed the two phillip head screws at the rear o f the range top in order to remove the bar holding the heating element. Once you do this it is very easy to finish the job.
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The front left side burner was broken.
  • Yelena from San Francisco, CA
  • Really Easy
  • Less than 15 mins
  • Nutdriver
We lifted the glass top, uninstalled the old burner and installed the new burner in it's place. It worked right away - and is still working. No other tricks the new burner was a perfect fit.
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All Instructions for the KECC502
61 - 75 of 122