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worm gear worn out
2 of 4 peoplefound this instruction helpful.
michael from CISCO, GA
Very Easy
15 - 30 mins
Screw drivers
I watched a short video on replacing the worm gear, although I did not know what the problem was until I watched the video. after the video ended I took the mixer apart and found the problem located a parts number an placed my order. got the part in one week put in the new part in about 20 minutes and it work like new. and the price was v
... Read moreery reasonable
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Worm gear was worn out .
1 personfound this instruction helpful.
Peter from SALADO, TX
A Bit Difficult
30 - 60 mins
Pliers, Screw drivers, Wrench (Adjustable)
I watched the university of YouTube videos, and followed their instructions.
The mixer broke the worm gear(the only plastic gear inside the mixer) and needed replaced.
1 personfound this instruction helpful.
Dustin from JACKSONVILLE, NC
Easy
15 - 30 mins
Screw drivers
I took apart the mixer housing and removed all the screws. The most difficult part was the two pins that needed to be removed with a metal punch. They were in fairly tight. The mixer came apart pretty easily and it was obvious which part needed to be replaced as it was broken and missing teeth. After replacing the gear and applying new gr
... Read moreease for smooth operation, I simply put it back together and it has worked like new ever since.
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cap screw was worn out and would not hold the bowl
2 of 4 peoplefound this instruction helpful.
Frank from Locust Grove, VA
Really Easy
Less than 15 mins
Screw drivers
Removed three screws and lifted out old part. replaced with new part
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Damaged gears in both machines. Been setting around for a few years broken. Gears broke way too soon.
1 personfound this instruction helpful.
Ethan from MEADVILLE, PA
Very Easy
15 - 30 mins
Screw drivers
Simply removed damaged gears. Very simple to do. Ordered gears. Replaced gears. Both working well ( so far. ) Machines are easy to dismantle. Just be sure to put the screws back in the holes you took them out of when dismantling...no lost screws. On the smaller model, took pictures of the wire positions to be sure they were replace
... Read mored in the proper order. Larger model had no wires to remove.
The shield works sufficiently. Note that the shield is not a continuous circle as shown in the picture. This actually can be an asset because it can be installed or disassembled without stopping the mixer of having to lift the head while running.
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The threads on the plate that holds the bowl had stripped and the bowl flew off when mixing
1 personfound this instruction helpful.
Christine from CHARLESTON, SC
Really Easy
Less than 15 mins
Screw drivers
Removed old plate, screwed in new plate and works like new! Was so happy I wouldn’t have to replace my 30 year old mixer.
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Bowl lock wouldn't hold when mixing bread
1 personfound this instruction helpful.
John from COXS CREEK, KY
Really Easy
Less than 15 mins
Screw drivers
Repair is very straight forward. Remove the existing plate by removing the three phillip head screws. Use a regular screwdriver or knife to pop the plate off. (I cleaned the area while I was there but probably not necessary) Position the new plate with the screw holes lined up. Press down to pop the plate into position. Install origin
... Read moreal screws and tighten. You're done!
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Motor surges at some speeds
1 of 2 peoplefound this instruction helpful.
David from UNICOI, TN
Very Easy
Less than 15 mins
Screw drivers
Tried new brushes but alas it looks like it was a controller. Wife needed it asap so Ii bought her a new one. Service and delivery were quick but couldn't wait for a second part to try and repair it again.
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I noticed that the Initials on the package indicated that the part was made in CI. That was the problem.
1 of 2 peoplefound this instruction helpful.
Gary from COLUMBUS, OH
Very Easy
Less than 15 mins
Screw drivers
I decided to update the motor brushes in our KitchenA id mixer even though it operated perfectly for years. After installing the motor brushes, you sent,I plugged the cord attached to the mixer into the outlet. I selected 1 on the speed selector and nothing occurred. The mixer would not operate. I then checked the outlet to insure ther
... Read moree was voltage present; there was voltage present. I again plugged the cord of the mixer into the outlet, selected 1, then 5, and finally 10, with no results. The mixer would not operate. Finally, I removed the motor brushes I had received from you and installed the old brushes that were originally in the mixer, plugged it in the outlet, selected 1 and the mixer operated perfectly as it did BEFORE installing the brushes you sent.
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The mixer was given to my wife. Sometimes it would work or not.
1 of 2 peoplefound this instruction helpful.
James from SAINT PAUL, MN
Very Easy
15 - 30 mins
Pliers, Screw drivers
When I took the back cover off I found two parts that "could" be the problem. The speed control plate was cracked which explained the spotty working. I ordered both parts and installed them very easily. The parts fit perfectly and resulted in the mixer working perfectly. I can't say enough about the excellent parts. They were perfe
... Read morect.
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wire whip got bent and had to be replaced
1 of 2 peoplefound this instruction helpful.
Robert from Lynchburg, VA
Really Easy
Less than 15 mins
just inserted the new wire whip
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over heating
1 of 2 peoplefound this instruction helpful.
KATHERINE from INVERNESS, FL
Easy
Less than 15 mins
followed the emailed instructions from your company worked perfectly thanks
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wire whip came apart
1 of 2 peoplefound this instruction helpful.
Beverly from St. James, MN
Really Easy
Less than 15 mins
Really no help from Kitchen Aid sources; but phone call to PartSelect solved the problem. Kitchen Aid repair line didn't even know the part #! Thanks to Part/Select, Christmas cookies are being made.
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