2048 - Instructions

remove the motor remove hoses find sock inside of pump couldn't removed install new pump take less than 2 hrs to fix

First, disconnect from power & turning off the water. Then, tried to access the part by tipping the unit back enough to work. Was able to remove the hoses by loosening the spring clamps.. The pump motor shaft had corroded enough to make removal of the pump almost impossible. The washer had to go full onto its back side; had to pry with on ... Read more the pump with the crowbar and tap the crowbar to get the pump to slowly move off of the shaft. Once forced off, additional time was spent removing corrosion from the shaft. A little lube was used on the shaft. Re-assembly was quick & washer was righted, plugged in and returned to service. Much better than buying a whole new washer.

The WEB site is excellent, and I believe has been put together by very experienced repair people.

The Trouble shooting tree is excellent, it went right to the problem.

I would give the whole repair operation an EXCELLENT Rating except for one show stopping omission.

The console on my unit is SCREWED to t ... Read more he TOP REAR of the washer.
This step is missing in the video. The two screws are easy to miss as they are in a recessed area. Also the console is attached to the top with plastic fitting that fit into recessed openings in the top. To make matters worse, using a putty knife to release the spring clips may actually damage the plastic fittings.

It may be that the manual covers this change, but I did not print it out. A possible solution might be to put a warning in the video to inform the repair person to look in the manual for this change.

Over All - A VERY GOOD JOB. I will use it again if needed, and I have sent your URL to several of my friends.

Robert Hopkins, TN

1. turn off water valves going to washer
2. disconnect hoses and electric in back of washer
3. put screwdriver under top control panel and pry
control panel up
4. flip control panel back
5. use screwdriver to pry gold colored clips on right and
left which secure washer housing
6. pull hous ... Read more ing forward until completely off washer
7. at this point the partselect website recommended
tilting the washer on it's back but I chose to work
on the pump with the washer upright
8. pull both hose clamps on the two hoses attached to
the pump back and remove the two hoses
9. remove the two metal clamps holding the pump
10. pull the pump directly off it's drive shaft
11. put the new pump on over the drive shaft making
sure the support "legs" of the new pump are in
their support holes.
12. basically work back through these steps to reassemble
the washer
13. The biggest problem I had was getting the housing
back on the washer. I was working by myself and it
was difficult to get the housing to seat properly
on the frame's metal flanges. I eventually got it
on and the washer is working great with NO LEAKS!
14. Piece of advice for getting the housing back on the
washer: Get the front of the housing on the front
of the frame first and then LOWER the housing DOWN
on the metal frame carefully matching the frame's
flanges with the holes in the housing.

First disconnected water hoses, put machine on the back, removed hoses from the pump, then removed two metal retainers that hold the pump. Motor's shaft got so rusty, that I could not remove the pump. I spent two days (few hours each day), until I finally was able to snap it off. If that wasn't difficult enough, putting new pump on was ... Read more even harder. Metal rusted thru, and expanded from long leaking (previous owners probably had this problem for a while). I spent a lot of time filing it down with dremel tool, until finally I was able to attach the pump on the motor. I almost gave up in the process, but I'm glad I didn't, it works great. Motor might fail soon tho due to the rust.

First disconnect power supply, close both water supply valves, move machine away from wall and tilt machine back so that front of machine was about 12 to 14 inches off the floor. Place bucket under pump and hoses, wrap plastic around electric motor to prevent water from getting in motor. Disconnect hoses allowing water to drain in bucke ... Read more t, remove two retainer clips on pump, and pry pump off motor shaft. Use sandpaper or wire brush to clean rust off shaft, apply a small amount of oil or other lubricant to motor shaft, install pump aligning pump drive to motor drive, install retaining clips and reconnect hoses. let it down, plug it in, and turn on water, then wash.

It was real easy!!!! gave part to my maintenance man. he pulled old part off, then put new one on.

Replacing the motor was easy after watching the video on partselect. Unfortunately it turned out to be the safety switch on the lisd was broken.

Followed instructions on site, remove two screws holding contol panel and flipped up, disconnect water level tube(clear plastic), pry off two metal clips holding shell to back(on top,under control panel), remove shell. Water pump in front, bottom, two hoses. Remove hoses, pry off two metal clips
securing water pump. Water pump stuck ... Read more on. Soaked with penetrating oil and let sit awhile. Reach behind pump and pry off. Turn impeller on new pump to align with flat sided shaft with finger in where hose connects. Slide pump onto shaft, tap lightly to get all the way in, put clips back on pump(tight), and hoses back on. Put shell back in place, clips back on top, water level hose back on panel, panel down, screws back in. Run machine, watch for leaks(water on floor). Had never done this before, this site made it easy. Thanks.

With assistance the washer was walked out the door to the deck where it could be drained.
The machine was examined, and the pump identified. THEN I found this site while looking
for the part. Had I started here, I would have learned that I could service in place by just
tilting it back against the wall! The part was identif ... Read more ied, and phone call made to charming
rep and part arrived in a few days. Do be careful to keep track of the latches that clamp
the pump in place, as they can fall out when not clamped down on the pump.
No unusual tools or skills needed. Door clearance and outside temperature were greatest
issue for us, and wasn't even necessary.
As it was, my wife worked diligently to remove the inhaled sock from the pump. We gave up
on that as the #1 complaint on this pump was 'leaking'. Had I started here, repair time
would probably have been less than 30 min hands on time. We spent much more.

Stackable Unit. Removed the front cover between dryer and washer with a phillips screwdriver. Loosened the two bolts securing the top cover of washer. Removed the cover to access the two bolts securing the front panel of the washer. Removed that panel for access. Removed to clips by hand and used pliers to remove hose clamps. Installed ne ... Read more w part. Damage was visible on the old part. Good as new.

The new pump should have come with an explosive charge to remove the old pump, but the new pump was an exact match and ground shipping was super fast.

I unplugged and detached the hoses from the faucets & drain. Then I pulled the washer out from the wall and tipped it onto its back so that I could access the water pump from beneath. I used pliars to compress and move the two hose clamps holding the hoses attached to the pump, then used a screw driver to pry the two retaining clips from ... Read more the pump. I slipped the pump from the shaft and pulled the hoses from their connection. To install the new pump, I simply reversed this procedure. After installing the new pump I set the washer up and lifted to set it on benches (so that I could inspect the mechanism while running the washer), Then I re-attached the water and electrical and ran the washer through a cycle while watching for leaks. Then I returned the washer to its original position. Overall, it was an easy fix.

First I unplug electric plug, then turn off water lines & disconnected them. Pulled out the washer where I could easily work on it. Then removed the screws holding the back panel and top control knob panel by separating it from main body. (Spring clips on control panel were a bit tight to pop off.) Once removed back & top, the main bod ... Read more y of washer, hinges forward and pulls out and off. Now the pump is accessible, so I remove the two hoses clamps and pull off hoses, and pop off two spring clips holding pump on the motor. Then I slide new pump onto the motor, (line up flat spot on shaft with pump) and pop the spring clips back on and reconnect the hoses and clamps. Put main body, back and top control panel back together the opposite of the way I took it a part. Moved washer back and reconnected water lines and plugged in. No more water on the floor… (Note:) Washer leak happened on Sunday & Monday was holiday of coarse. So I ordered the new pump Sunday online and it arrived by Wednesday. Thank You PartSelect.com.

I found a Instructible.com project that showed how to open the washer case--it took about three minutes to open once I knew what to do. 20 minutes, including looking at the tutorial.

I matched the parts with pictures on this site, and had it mailed in. 20 minutes

It took about twenty minutes to get together some 2x4 ... Read more lumber and a flat pan to catch the waste water that was sure to come out of the drain hose. With the washer tipped up and the pan under the pump, I pulled the hose clamps and hoses easily.

The pump was rusted to the shaft of the motor, so took about ten minutes of persuasion with a large screwdriver and a lot of rocking back and forth before it came off the shaft. I then sandpapered some of the rust off, and slid the replacement pump on. Next time I would fit the hoses on first--it would have been easier. The pump did not slip on easily, so a little tapping with a light hammer got it onto the motor shaft. I was concerned about damaging the bearing or seal of the pump, so was very gentle. With more time and better tools, I would have cleaned the shaft off completely.

The case went together as easily as it came apart, in about three minutes. I carefully mopped and dried the area the pump was in, and ran an empty cycle through the washer. I checked back during the next several loads, and the floor remained dry.