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11020022014 Kenmore Washer - Instructions

All Instructions for the 11020022014
46 - 60 of 486

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Gear stripped on main spline
6 of 7 people found this instruction helpful.
  • Bernard from ARIZONA CITY, AZ
  • Really Easy
  • 30 - 60 mins
  • Nutdriver, Screw drivers, Socket set
Followed detailed instructions which were supplied with the parts. It was easy and my machine is working great with no issues. Also I just didn’t get the main drive pulley, all new parts came for the bottom end, great service and excellent parts.
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Loose pulley
7 of 11 people found this instruction helpful.
  • Joseph from BAKER, FL
  • Really Easy
  • 30 - 60 mins
  • Screw drivers
Tightened up the pulley as the video showed me that might be the issue.
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When the washer goes into a spin cycle, I would hear an intermittent loud clattering noise. I think the clutch teeth above (the cup part that is spring loaded) and the belted pulley's teeth below are not fully seating on each other during the spin cycle.
8 of 14 people found this instruction helpful.
  • TERRY from WAUKEE, IA
  • Easy
  • 15 - 30 mins
  • Nutdriver, Socket set
W10721967 Splutch Cam Kit

Assuming the pulley nut was properly tightened at the factory. I think this problem occurs because of ever-so-slight rounding of the splutch cam teeth from the actuator engaging and disengaging over whatever time frame there is before a clattering noise develops.

When I took off the 13mm nut using the adjustable strap tool, it felt tight to me...Was it put on as tight as it should have been at the factory? Who knows. I don't have the torque specification of this nut on that plastic pulley.

Watch the videos to remove and replace the belt cover and belt, actuator and splutch cam kit.

Pay particular attention to tightening up the nut. I put the pulley on and hand-tightened the nut. I used the adjustable strap tool and before I tightened everything, I pushed up on the pulley to press against the spring pressure in order to mesh the teeth together. After the nut was tight, I repositioned the strap tool and gave it another go, further tightening it. You see earlier that day, I only tightened it up once because I thought it was good and tight. I put everything back and within a half-hour it was clattering again and I could loosen the nut I thought was tight by hand! I fooled myself. That's why I did it twice, and don't be afraid to give it a good second tightening effort. Two weeks now and the wife is currently very happy.
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heavy loads did not spin dry properly
6 of 8 people found this instruction helpful.
  • Chet from CLEARWATER, FL
  • Very Easy
  • Less than 15 mins
  • Screw drivers, Socket set, Wrench (Adjustable)
I followed the instructions provided by the video which I thought were spot on. Even to the size of the phillips screw driver.
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Washer wasn't agitating.
5 of 5 people found this instruction helpful.
  • Darryl from Danville, PA
  • Very Easy
  • 15 - 30 mins
  • Screw drivers, Socket set
First, this is the second time the transmission actuator went bad. The first-time washer was still under warrenty and I watched the tech replace it. This time warranty has expired and I'm mechanically inclined, so I ordered the part. Replacing was easy, unplug, tip washer up so you can get under it, remove plastic guard (two hex nuts) and remove actuator by removing two screws. Reverse procedure to install new actuator. The only caution I will say is when tipping washer if you have a wall to lean it against, perfect, just put something under it for saftey so it can't fall on you.
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Water would not stop running over filled the washer
4 of 4 people found this instruction helpful.
  • Mary from GROVER HILL, OH
  • Very Easy
  • 30 - 60 mins
  • Socket set
Unplugged the washer turned off the water disconnected the water lines then took the cover off and disconnected the wires and took 2 screws out and took the old part out and put the new 1 in
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making noise when starting spin cycle
4 of 5 people found this instruction helpful.
  • JERRY W. from CARROLLTON, GA
  • Really Easy
  • 30 - 60 mins
  • Nutdriver, Screw drivers, Socket set
Watch video on the site and the insulation will be easy and take about 30 min.
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I noticed that in the spin cycle the machine did not sound like it was suppose to. So I took the time and watched it go thru the steps and saw that it was not spinning.
4 of 5 people found this instruction helpful.
  • Fernando from Houston, TX
  • Really Easy
  • Less than 15 mins
  • Socket set
Went on line and ordered the piece I need. I got my socket set out, held the center piece in place then with the socket unscrewed the bolt. Popped the plastic washer off put the agitator clips in, put the plastic washer on and bolted it back together and was done. Easy as 1, 2, and 3.
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Did not Agitate, spun freely.
4 of 6 people found this instruction helpful.
  • Todd from hampstead, NC
  • Easy
  • Less than 15 mins
  • Socket set
Used screw driver to pop top off to access the bolt on spinning unit.Used socket wrench and took bolt off of bottom of spinniner. Replace agitater with new parts and reassembled. Now it works like new.
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Broken agitator top section...
3 of 3 people found this instruction helpful.
  • Dan from GREAT FALLS, MT
  • Really Easy
  • Less than 15 mins
  • Socket set
Removed softener cup agitator cap and one bolt, lifted agitator out and replaced with new one... tightened bolt replaced cap and softener cup and away we go, done...
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Top agitator did not work
3 of 3 people found this instruction helpful.
  • George from Danbury, WI
  • Really Easy
  • 15 - 30 mins
  • Screw drivers, Socket set
I removed the cover for the softener dispenser on the top of the agitator. Then reached in and removed the cover of the nut and washer which was very sticky and sealed with an o-ring. This took a bit of pressure. Then used a socket wrench with an extension to loosen the bolt and took the whole agitator out of the machine. Then I set the a gitator on the floor and with a fine 12 inch long screw driver released the catches while turning and pulling the agitatior with my other hand and holding the lower agitatior on the floor with my feet. I then turned the upper part over and removed the cogs and holding mechanism.
Then I reversed the process after replacing the cogs with the new part. 25 minutes total.
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Non functioning upper agitator
3 of 3 people found this instruction helpful.
  • William from RENO, NV
  • Very Easy
  • Less than 15 mins
  • Screw drivers, Socket set
I needed the washer ASAP. I paid extra for the expedited shipping. The parts arrived as promised. I watched the on-line video. I read and followed the included instructions. Removed cap and nut. Pulled out part with "dogs", swapped new dogs and assembly. Re-installed components, I was wary from information gleaned from the video, wh ich warned of proper orientation of "dogs", as they can be inserted backwards. Tightened bolt and re-installed cap. Presto! Repaired washing machine worked as good as new. My coffee didn't even get cold.
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Auger part of agitator not pulling down clothes.
4 of 6 people found this instruction helpful.
  • Jeffrey from CAMP HILL, PA
  • Very Easy
  • Less than 15 mins
  • Socket set
Popped off agitator cover discovered worn and broken 'dogs'. Decided to replace complete agitator assembly due to age of machine (25 + years). 7/16 socket, removed nut and agitator assembly, installed new assembly with included nut.
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cold water inlet valve bad
3 of 3 people found this instruction helpful.
  • Doris from CONCORD, NC
  • Easy
  • 15 - 30 mins
  • Screw drivers
Ordered the inlet assembly from this site. Received it the day after I received the notice it shipped. Watched their video of how to replace the part. Easy job, done in 15 minutes. Only needed a screwdriver to take the cover off the back of the washer control panel. A company wanted $400 to replace the part.
Definitely recommend the company and will use again.
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Washer walking during spin cycle
3 of 3 people found this instruction helpful.
  • Tricia from HARLEYSVILLE, PA
  • Easy
  • 30 - 60 mins
  • Socket set
Watched video and followed instructions. Removed rods from top cups, laid washer on its side and pulled them out. Put new rods thru, stood washer up and hooked them in. Was pretty easy, tube heavy but I'm 52 and I did it myself.
My only problem is there's no springs anywhere attaching rods to tub and I cannot find any info on 1. IF I need them 2. What kind I need. I sent email to partselect last week inquiring and still waiting to hear.
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All Instructions for the 11020022014
46 - 60 of 486