What it does. Why it matters. Everything you need to know for an easy fix.
Agitator Repair Kit Specifications
This kit (Medium Cam Agitator Repair Kit, Washer Agitator Cam Repair Kit, Cam Agitator) is used to repair the agitator. These parts are located inside the agitator auger near the top. You will need to remove the softener dispenser first if your model is equipped with one. This part is driven by the output shaft of the transmission to move the clothes during a wash cycle. The agitator auger rotates one way but not the other, which forces the laundry down and out for a constant tumbling during the wash cycle. The agitator is subjected to a lot of force during the washer wash cycle. Constant and frequent use of the appliance can cause damage, especially during heavy loads. If you’re experiencing a noisy agitator, or an agitator that spins freely in both directions, then it may be in need of repairs. If your agitator is no longer agitating properly, your clothes will not tumble, and will not be washed properly. The agitator repair kit includes an agitator cam, 4 directional cogs, a bearing, thrust spacer, inner cap seal, and a washer. It is constructed of plastic and rubber, and comes in black/white.
Part #285811
Manufactured by
Whirlpool
for Whirlpool, KitchenAid, Maytag, Roper
Real ratings from other people who bought this part.
Average Rating:
★★★★★
★★★★★
230 Reviews
4.8
Out of 5
5 Stars
195
4 Stars
25
3 Stars
5
2 Stars
4
1 Star
1
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★★★★★
★★★★★
Jordy K - July 20, 2025
Verified Purchase
Everything fit perfectly
Fairly easy repair took about 15-20 minutes. Washer works great again
★★★★★
★★★★★
Neal H - August 28, 2025
Verified Purchase
Agitator repair
This was my first time doing this washer repair and it was extremely easy..Thank you for the top quality parts..
★★★★★
★★★★★
Robert C - March 7, 2026
Verified Purchase
Easy repair
Back in working order
★★★★★
★★★★★
Benjamin J - September 14, 2024
Verified Purchase
Worked as expected
Was just the part I needed to fix my washer. Now it works again
★★★★★
★★★★★
John T - July 31, 2018
Verified Purchase
Perfect Agitator Repair Kit!!!
Only had to watch the U-Toob vidya and it were eazee-peazee, I dream of Genie!!!
★★★★★
★★★★★
James N - March 21, 2025
Verified Purchase
Easy fix worked exactly as expected
Fast delivery, easy install. Saved me a ton of money not having to buy a new machine, great product.
★★★★★
★★★★★
George K - May 2, 2025
Verified Purchase
Perfect kit
Just what we needed to replace agitator parts and quiet a loud machine after six years of hard use. Simple repair, made easy by the video on this website. Have bought numerous parts from Partselect, always a great value and quick shipping !
★★★★★
★★★★★
Carmelo M - September 23, 2018
Verified Purchase
Easy repair kit and fit perfectly
Easy repair kit and fit perfectly, perhaps could have included a short instruction sheet, just to be sure we were installing it correctly, but the parts were exactly what i needed.
★★★★★
★★★★★
Ruel T - September 21, 2018
Verified Purchase
Easy repair
Parts fit perfectly. Instructions easy. Selected reg. Mail but parts arrived a day and half later wasn’t expecting that fast. Definitely a good recommendation to my friends.
★★★★★
★★★★★
Roger P - August 22, 2018
Verified Purchase
Agitator Repair Kit repair was easy and quick. Worked as advertised.
Opted for two day delivery and it arrived early. On line video was a great help. Installed part in 10 minutes. Working fine!
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Repair Tips
See how others fixed this model. Time, tools, difficulty, and steps that lead to victory!
Easy
15 - 30 mins
Average repair rating from 363 real customers like you
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Sorry, we couldn't find any existing installation instruction that matched.
Washer would drain but not spin
9 of 11 peoplefound this instruction helpful.
Debby from STATESVILLE, NC
A Bit Difficult
30 - 60 mins
Socket set
Pulled up on fabric softener dispenser and removed it. Had to use pliers to remove cap and seal to get access to the bolt holding the agitator in.
Realized my socket extension wasn’t long enough so went to Lowe’s and bought another.
Was unable to hold the bottom of the agitator to keep it still and get enough lever
... Read moreage to remove the bolt. I poured hot water over it and then climbed into the washer and used my foot to hold the vanes still while I removed the bolt. Once I got the agitator out, the rest was a breeze. Separated the top of the agitator from the bottom by placing it on the floor, using my feet to hold it down and pulling up to remove the top part of the agitator. Turned the top of the agitator upside down and removed the cam and feed dogs. Assembled the new one and held the agitator top horizontally while placing the new part back in. Reassembled the top and bottom of the agitator and put it back into the washer. Tightened the bolt, replaced the cap with its seal and pressed the fabric softener dispenser back into place.
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Splines on lower agitator bad, worn.
9 of 10 peoplefound this instruction helpful.
Eugene from KENNER, LA
Very Easy
30 - 60 mins
Socket set
Had to clean debris on metal drive shaft splines in orderv forvnew lower agiitator to seat properly. Install upper agitator and parts then reinsert bolt in upper agitator. Install cap and o-ring, fabric softner dispenser and test for proper operation.
Took off water softener from top of agitator. Pulled up and removed cap with O-ring that covered bolt that held agitator in place.then pulled briskly up on entire agitator from the bottom to remove agitator from machine.After that I put my feet on bottom of agitator and then pulled up on top part to separate the two pieces. After that jus
... Read moret follow instruction sheets for parts replacement and then reverse steps to reassemble.
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Agitator not turning on the top
2 of 2 peoplefound this instruction helpful.
patrick from LA PINE, OR
Easy
30 - 60 mins
Screw drivers, Socket set
I ordered a whole agitator repair kit. Had a few problems getting everything to line up right.Finally figured out what I needed to do and everything worked like it should.
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Agitator dogs broken
3 of 4 peoplefound this instruction helpful.
Billy from SILVER CITY, NM
Really Easy
Less than 15 mins
Socket set
Super easy. Watch the video on YouTube.
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AGITATOR NOW FUNCTIONING
1 of 2 peoplefound this instruction helpful.
LINDA from COTTAGE GROVE, OR
Very Easy
15 - 30 mins
Socket set, Wrench (Adjustable)
Pulled the agitator unit from the washer, popped the top, pulled damaged part and replaced. Easy job!! Great video installation instructions! Thank you.
I ordered the part and watched the installation video. It would have helped if I had watched the video all the way through at least once. Instead I paused and restarted it as I did the repair. As a result I had a hard time putting the agitator back together. Otherwise it was a fairly easy repair and my 20-year-old washer works great a
... Read moregain!
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DIY Questions and Expert Answers
38 questions answered by our Repair Experts.
Ask our experts a question about this part and we'll get back to you as soon as possible!
We may have answered a similar question already! Search questions and answers left by others using simple keywords like "fit", "broken", "easy", or "quality" to find questions that match.
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Shannon
July 20, 2017
How do you rate your cam size? This kit is called the medium cam agitator repair kit but I don’t know what size cam I have ….
Hi Shannon, great question! A medium cam kit 285811 (which is this part) is the most common, and is approximately 2.25 inches. We recommend either measuring your old cam, or entering your model number to confirm which size you need. For the long cam agitator kit you can order this 285748, for the short cam agitator kit you can order this 285809. I hope this helps.
36 peoplefound this instruction helpful.
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Cynthie
July 20, 2017
If I put anything more than a small load in my washer the agitator will not spin. Does that mean I need a new agitator or is there any way I can repair it?
Hi Cynthie, if your cam kit is faulty it could cause the washer to not agitate properly. I would check the cams first. Please let us know if you have any further questions.
17 peoplefound this instruction helpful.
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Mark - For model number LXR7144EQ1
April 14, 2018
The lower section of my washer's agitator works fine. The upper section does not move with a load of clothes. It will turn in a clockwise direction with just water in the tub but if I simply grab a hold of it, it will not move at all. If I apply any sideways pressure on the upper agitator towards the tub wall it engages even with a full load of clothes and will start agitating but as soon as i stop applying the pressure the upper agitator stops moving. What parts would you recommend?
Hello Mark,
Thanks for your question. This is most likely due to worn-out agitator directional cogs, otherwise known as the "dog ears". The part number is PS388034. If they seem intact, the agitator repair kit or the drive motor coupling may be worth checking as well.
I hope this helps.
Bought agitator repair kit #ps334650 from you and got it all installed per your video but the bottom part of the agitator is going in a clock wise direction and the top i can hold onto the top portion of the agitator and it is not catching and pushing the clothes back down. Any suggestions? Could it be that the inside of the top agitator teeth are worn out since they have new dogs? Can i get that part for the washing machine? Thank you for your help
Hi Tam,
Thank you for your question. If the washer is not agitating correctly, there are some parts that you will need to check to see which one is causing the issue. You will need to check the agitator directional cogs, the direct drive motor coupling, the thrust spacer, the clutch assembly and the lid switch. I hope this helps. Thank you and have a great day!
10 peoplefound this instruction helpful.
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Virginia - For model number rtw4516fw1
May 15, 2019
Is there a way to check to see what part is needed
Hello Virginia, thank you for contacting us. With the model number for your appliance and a brief description of the symptom it is experiencing, we are able to do some troubleshooting and find possible parts to fix it. We look forward to hearing back from you.
9 peoplefound this instruction helpful.
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Byron
July 20, 2017
With this repair I’ve been kinda guessing at what I need to do but now that the parts are here I need to get the agitator removed and install the agitator repair kit. Do you have any recommendation before I start?
Hi Byron, first you should remove the agitator, then inspect the agitator shaft for damage or rust. If it is bad the complete gearcase will need to be replaced. Next you can install your agitator and cam kit. Best of luck with this repair!
8 peoplefound this instruction helpful.
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Gayla Mccallister
July 31, 2017
My washer fills with water but will not agatate,what parts do i need ?
Hello Gayla, that is a great question. If the washer will not agitate after filling with water, most of the time it is the lid switch/latch. If that part is faulty it will not allow the washer to start agitating since the door is unable to lock. Hope this helps!
7 peoplefound this instruction helpful.
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Ken - For model number ETW4400WQ1
August 17, 2017
I replaced couplers, and agitator kit with cogs, but washer still isn't agitating all that well. Any thoughts : Trans, clutch maybe?
Hello Ken,
Thank you for contacting us.
It seem that the clutch is most likely the issue.
I hope this helps!
Hello Kenny, Thank you for the question. I suggest checking the Suspension Rod Kit, PartSelect Number PS11703290. There is also a How To Video on the site to help with the repair. Hope this helps, good luck with this repair!
7 peoplefound this instruction helpful.
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Dave - For model number 10092582100
November 28, 2018
Our washer seems to be working fine but it starting making a high pitch noise during the agitation cycle. Can you recommend where to start to fix this before we start seeing more symptoms and bigger problems? Thanks
Hello Dave, Thank you for the question. The most common issue would be worn down Direct Drive Motor Couplings, PartSelect Number PS1485646. You can also check the Cogs,PartSelect Number PS388034, Clutch Assembly, PartSelect Number PS334641 and the Drive Block, PartSelect Number PS11741977. Hope this helps, good luck with this repair!
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