Real ratings from other people who bought this part.
Average Rating:
★★★★★
★★★★★
7 Reviews
5.0
Out of 5
5 Stars
7
4 Stars
0
3 Stars
0
2 Stars
0
1 Star
0
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★★★★★
★★★★★
Carol D - November 9, 2018
Verified Purchase
Superior transaction
I originally ordered this part from a competitor who I had used in the past. After 2.5 months of backordered status updates decided to shop elsewhere. This part was on my doorstep 2 days after ordering it. Need I say more?
★★★★★
★★★★★
Joseph M - March 25, 2021
Verified Purchase
Easy to find the part I needed
Part was very easy to find on the site I received it in the time that was promised and had my ice maker back up and working in a couple of days
★★★★★
★★★★★
Mary W - June 16, 2019
Verified Purchase
Great service
Arrived quickly and worked perfectly
★★★★★
★★★★★
Kevin M - April 30, 2019
Verified Purchase
Easy fix
I need my guard trying to thaw out the frozen water line. This was an easy replacement and the water and ice dispenser now work as expected.
★★★★★
★★★★★
Tom H - January 22, 2019
Verified Purchase
Exact fit
The old part became deformed after trying to thaw out the water dispenser line with a hair dryer on "low". Part installed easily, so now I can at least get ice. Water dispenser freezes up even in the summer time, poor design flaw.
★★★★★
★★★★★
Anthony G - March 28, 2020
Verified Purchase
great part
The part was exactly what I expected, installed easily and is working great
★★★★★
★★★★★
C. P - May 12, 2021
Verified Purchase
Easy repair
This installed easily and works perfectly
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Repair Tips
See how others fixed this model. Time, tools, difficulty, and steps that lead to victory!
Easy
15 - 30 mins
Average repair rating from 13 real customers like you
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Sorry, we couldn't find any existing installation instruction that matched.
Water didn't always shut off when you removed your cup. Thought it was just the spring but on disassembly found broken plastic that was preventing the spring from working properly.
1 personfound this instruction helpful.
Richard from Newburg, MO
Easy
15 - 30 mins
Screw drivers
- With a plastic thin putty knife remove the trim panel around the water dispenser. There are plastic clips along each side that just need to be slid inward slightly to release the trim. The thin plastic putty knife worked great for this. - Remove the electronic panel by pushing the top of the panel down slightly to pull out at the
... Read moretop. The bottom will then come out easily. Remove all electrical connections so the board can be detached completely. - Unscrew the four screws at the corner of the Dispenser Housing Shield. Before removing, note the position of the wire runs for re-installation. - Take some pictures of how the old Ice Funnel is attached then remove it and reinstall the new Funnel. - Make sure wires are in their proper place before screwing the Dispenser Housing Shield back in place with the four screws. - Connect wires to back of electrical panel and angle the panel into the proper place at the bottom and then pull down slightly to go in the top. - Reattach the trim by gently pressing the plastic tabs into each slot.
Frozen water dispenser line; install water line heater
2 of 2 peoplefound this instruction helpful.
Harvey from ATLANTIS, FL
A Bit Difficult
1- 2 hours
Pliers, Screw drivers
This should have been easy, but I couldn't get the housing shield off. I removed the 4 screws but it wouldn't come off. It seemed to be stuck in the lower right. (It seems that many people have the same problem.) I decided to destroy the old one and install a new dispenser housing shield, and replace the flapper while I was at it. I final
... Read morely got the shield off (by taking a pipe wrench to it and breaking it into little pieces) and discovered what the problem was: the light in the lower right had melted the plastic of the dispenser shield, which fused to the plastic of the housing! Bad design, GE! After that, it was no problem. However, I couldn't remember how to replace the microswitch. I should have taken a picture, first. Duh. Lucky for me, Parts Select had a very informative video showing how to replace the microswitch. ! was saved! Thanks, Part Select!
Mostly cosmetic, ice funnel broken, not dispensing water
9 of 9 peoplefound this instruction helpful.
George from MIAMI, FL
Very Easy
15 - 30 mins
Pliers, Screw drivers
Just look at the parts diagram and follow the explanation. That easy. Still not dispensing water, so i think i need a switch since the water filter is new but no water.
housing shield had broken plastic piece that holds ice funnel in place so the ice funnel was not staying in place when pushed on and not contacting switch correctly
1 of 2 peoplefound this instruction helpful.
anthony from SPOONER, WI
A Bit Difficult
30 - 60 mins
Screw drivers
repair would have been relatively easy if i had purchased a new ice funnel #ps758841 along with the dispenser housing shield so it would have been more of a matching set. i reused the old ice funnel and it ended up working but i had to heat it up with a hair dryer to straighten up the "arms" because they had warped over time with use and
... Read moredidn't fit quite right in the new housing, rubbing against it, causing a intermittent "switch" problem.
Service Tech Melted the funnel and housing for the ice maker
9 of 58 peoplefound this instruction helpful.
Chris from Old Hickory, TN
Really Easy
Less than 15 mins
Screw drivers
The trim, funnel and housing were removed. I exchanged the small electrical part to the new housing and reinstalled the housing, funnel and trim. It took longer to get the tool then it took to make the repair.
Melted Dispenser Housing Shield with hair dryer trying to thaw out frozen water line
25 of 50 peoplefound this instruction helpful.
David from Billings, MT
Really Easy
15 - 30 mins
Screw drivers
Pull plastic trim piece off refridgerator door,unclip printed circuit board and remove wires unscrew dispenser housing,and remove. Transfer Ice funnel to new dispenser housing with old spring. Reinstall dispenser housing and printed circuit board.
The unit will not dispense water, but does make and dispence ice.
16 of 29 peoplefound this instruction helpful.
michael from west bend, WI
Easy
15 - 30 mins
Pliers, Screw drivers
I replaced that part, but I still have the same problem, no water is dispensed. I believe I may need a circuit board. The problem was not the parts I replaced.
Removed the plastic frame by pushing to the inside (all 4 sides), removed touch pad by sliding it to my right and disconnected the wires. Removed the four screws that hold the dispensing unit and replaced broken parts. Please note that I also replaced the funnel. Total cost of repair for DIY $30.00, savings by avoiding repair man, pric
... Read moreeless.
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Ken - For model number GSH25JSTCSS
February 3, 2018
The water line was freezing up frequently. I purchased the dispenser water tube heater kit. I was able to remove the plastic trim and the electrical board on the freezer door, but the dispenser housing shield would not come off even though i removed all 4 screws. It is loose on the left, but the right side is solid. I am afraid i will break the whole assembly if i force it.
Hello Ken, Thank you for your inquiry. It is supposed to just pull right out after you've removed the 4 screws so there may be a piece broken off or cracked. I would try sliding a plastic card in the right side and pushing in gently while trying to pull it out. Hope this helps!
4 peoplefound this instruction helpful.
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Dennis - For model number GSS201ETNBB
December 7, 2018
I need an ice bucket part. It is the parts that holds the ice back for a controlled delivery. Mine is broken and when getting ice it comes out and comes out and comes out. You get the idea.Thanks,
Hello Dennis, Thank you for contacting us. I have researched the model you have provided and have found the part you are looking for is Part Number: PS2338069. Thank you for your inquiry, good luck with this repair!
2 peoplefound this instruction helpful.
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Ramesh - For model number ZISS420DXASS
October 11, 2017
Dispenses ice and crushes ice, but does not dispense water. I did change the water filter and it still does not dispense water.
Hi Ramesh, Thank you for your question. There are some parts that you will need to check to see which one is causing the issue. First you will need to check the water inlet valve to see if it is allowing water to the water dispenser. The dispenser door solenoid assembly,This part is a possible option when ice door won't open or shut properly or when water is not dispensing.The micro switch, This switch is responsible for sending the signal to dispense water. You can test these parts with an Ohm meter to check for resistance. Hope this helps!
Water on the floor when I use the water dispenser, how do I change the hose?
Hi Robert, Thank you for the question. You can remove the water line from the water valve and then pull the old tube off the back of the refrigerator. Reinstall in reverse order. Hope this helps!
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Steve - For model number PSS26MSRBSS
January 20, 2018
Hi, i need this part in black. Do you know the part number? Thanks
Hello Steve, Thank you for your inquiry. We show that part# WR49X10228 is black housing shield kit. Hope this helps!
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Bob - For model number GSH25JSDDSS
December 12, 2018
Believe i melted something trying to thaw the water line with a hair dryer. I removed the four screws holding the dispenser housing shield, but still cannot remove the shield. It reacts like the lower right screw is still in place. Any suggestions? Thanks.
Hi Bob,
Thank you for your question. It is supposed to just pull right out after you've removed the 4 screws so there may be a piece broken off or cracked. I would try sliding a plastic card in the right side and pushing in gently while trying to pull it out. I hope this helps. Thank you and have a great day!
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Martin - For model number GSH25JSXLSS
October 4, 2019
The water and ice fail to stop when pressed and released, to stop the ice i press the water button and vise versa also if i open the door the water and ice does cease. What parts will i need? Also i cant remove the shield, WR17X11170, even with screws removed, the right side is loose, but the left wont move, pls help
Good Day Martin. Thank you for your question in regards to your unit (Model Number GSH25JSXLSS). Based on our research, once the screws come off then the Dispenser Housing Shield should pull right out. If this is not the case then there may be something that is blocking it from coming out.
The following link will bring you to a page with a list of parts that may need to be replaced to fix the issue you are having:
https://www.partselect.com/AdvancedModelSymptoms.aspx?ModelNum=GSH25JSXLSS&mfgModelNum=&fkMfgID=2&ModelMasterID=335657&PID=57
Hope this helps. Best Regards.
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Linda - For model number PSS26SGRBSS
March 25, 2022
Ice gets jammed in door & doesn't dispense. Why?
Hello Linda, Thank you for the question. We suggest checking the Dispenser Door Assembly or Flapper for damage or wear that is preventing it from opening properly to allow the ice to dispense. If you need help placing an order, customer service is open 7 days a week. Please feel free to give us a call. We look forward to hearing from you!
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