ZISS420DXCSS General Electric Refrigerator - Instructions
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Defroster fan burned up
First I removed the ice tray rack lifting it out of the way to reach the back cover of the fan. Then, the whole back inside panel had to be removed. Two screws removed the fan and bracket from the freezer unit. The missing bumper lid just snapped into place. Replaced everything in reverse order. Pretty easy job.
Parts Used:
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Peter M. from Lincoln Park, NJ
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Difficulty Level:Easy
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Total Repair Time:30 - 60 mins
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Tools:Nutdriver, Pliers, Screw drivers, Socket set
3 of 6 people
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frost/ice buildup in icemaker chute in the freezer door
The only difficult part was not knowing which parts had to be removed to gain access to the flapper to replace it. It appeared as if the frame around the control panel would have to be removed as well as the door handle; we tried but were not able to remove the frame. It turned out that the panel just popped out with the frame in place. Once we had access to the flapper, it was easy to replace it. The repair fixed the problem.
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Kyoko from Bellevue, WA
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Difficulty Level:Easy
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Total Repair Time:30 - 60 mins
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Tools:Screw drivers
2 of 3 people
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Loud Sound In Freezer
I followed the video for my model refrigerator on parts select. My hint: when returning the back panel of the freezer, it's slightly adjustable left and right to avoid grazing the fan.
Parts Used:
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Carolyn from Santa Ana, CA
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Difficulty Level:Really Easy
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Total Repair Time:30 - 60 mins
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Tools:Pliers, Screw drivers, Socket set
1 person
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Replaced Dispenser Solenoid Assembly
We had problems with the ice dispenser chute building up frost from condensation freezing due to the flap not closing properly. It would clog up completely and often. I had already replaced the flap and spring years ago but it didn't help much. I Googled this problem for my model and found a video detailing how to check and change the solenoid. Sure enough, the solenoid was completely corroded and crumbled in my hands as I removed it. I ordered the replacement part and made the repair myself. The video was perfect in describing. If your refrigerator is well used as ours is, you'll be shocked by the buildup and cleaning that will be necessary as you make this repair. I ended up taking much more of the dispensing assembly apart so I could clean it with warm soapy bleach water. Be mindful as you disassemble or take photos / videos with your smartphone to help put it back together. It took longer to clean than replace the solenoid. Also, be careful if you have an island or other cabinetry close by. If you have to pull the refrigerator out to unplug it, the handles can chip granite edges or the top corners can scratch wood work. We have cherry cabinets that surround ours. I chipped the edge of the granite when I pulled it out and I scratched the wood as I pushed it back in place. Minor repairs but can save you some frustration. Good luck!
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Scott from SMITHS GROVE, KY
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Difficulty Level:Really Easy
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Total Repair Time:30 - 60 mins
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Tools:Screw drivers
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Warm air enters ice dispenser on door
Replaced flapper. Followed the video. The lamp caused the removable plastic bracket (which supports the control panel and the ice chute) to fuse with the plastic frame in the door. Eventually broke the fused plastic, removed the bracket, and filed the rough broken plastic before reassembly.
Parts Used:
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J Stephen from BETHESDA, MD
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Difficulty Level:Really Easy
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Total Repair Time:30 - 60 mins
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Tools:Screw drivers
1 person
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Flapper Door stuck open
The only tricky part was removing the front panel. Releasing the latches required considerable force. The best tool I found was a "jack knife" type Allen wrench set, using the medium size wrench, which fit into the release hole and upward pressure did the trick. The rest of the job was very easy.
Parts Used:
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ERIC from THE VILLAGES, FL
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Difficulty Level:Easy
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Total Repair Time:30 - 60 mins
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Tools:Screw drivers
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noise from freezer.(WhOOOO-oooooh, WHOOO-oooooh,......) annoying with doors closed, worse with freezer door open.
Watched some videos on youtube after typing in : refrigerator noise, and my model # (in search bar.) Found a video after determining my problem of a gentleman from partselect replacing the evaporator motor. Pretty simple job from video so I went for it ordered parts from them( I fixed the inlet valve on my dishwasher bfore with partselect before). I would call the job easier than it looks. But you need common sense and simple tools and some experience with nuts and bolts and wires. There is one bolt tucked up high under ice maker you may need a right angle nut driver or 1/4 right angle ratchet.(video pointed out). Thanks for video and quality GE parts. I now have a quiet kitchen and great room, with just a low db constant white noise like new.
Parts Used:
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paul from PETALUMA, CA
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Difficulty Level:Easy
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Total Repair Time:30 - 60 mins
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Tools:Nutdriver, Screw drivers
1 person
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ice maker door wouldn't close
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jeffrey from MAINEVILLE, OH
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Difficulty Level:Really Easy
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Total Repair Time:30 - 60 mins
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Tools:Screw drivers
1 person
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Watched video on flapper assembly replacement looked real ready. Video failed to mention ice dispenser trim was glued in place . Had to buy real small paint scrapper that would fit in dispenser outlet to free inside edge of trim piece. Once I got it all loose job went very easy.
Use small putty knife to cut internal sealant on ice maker door trim piece. Then you can easily remove it.
Parts Used:
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Dennis from Rogers, AR
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Difficulty Level:Difficult
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Total Repair Time:30 - 60 mins
1 person
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Water dispenser would not fill a glass completely
The trouble with DIYers is that they don't have very much experience with and the benefit of several repairs on the same appliance. So they must rely on their mechanical abilities and the youtube help of Steve. So they must resort to eliminating the variables as their diagnostic approach. In my case I was unable to find the exact description of my problem, so I began with what seemed like the most likely and the least expensive replacement. So after I had replaced the water valve, the micro switch and the main board I finally found the problem was the water filter by ordering and installing a water bypass valve which I did not have readily available at the start.
Parts Used:
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Jay from Oceanside, CA
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Difficulty Level:A Bit Difficult
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Total Repair Time:30 - 60 mins
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Tools:Nutdriver, Pliers, Screw drivers, Wrench (Adjustable)
1 person
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Remove front cover
Remove front cover did not remove wires remove ice and water unit took off flapper put new one on 5 minutes back together
Parts Used:
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Philip from S BURLINGTON, VT
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Difficulty Level:A Bit Difficult
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Total Repair Time:30 - 60 mins
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Tools:Screw drivers
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Fan making noise.
Remove ice maker and all of it's accessories in order to remove the panel covering the fan. Don't drop the screws!
Unscrew the lower fan bracket. You will see the lower red rubber grommet. Hold fan motor with one hand and push the fan off the shaft and into the compartment above. Then remove the round retainer thing below it by holding it and pulling down on the motor assembly. Install new grommet on upper part. and put it all together.
REMEMBER where the fan is on the shaft. It has about one inch of shaft placement. I put mine so that most of it was above the hole that the fan goes into and about 20 percent showing below the sheet metal.
Also check to see if your fan is damaged. Mine was not.
This refrigerator has been awesome! I have had many issues but have been able to fix all of them for the last 15 years!
Unscrew the lower fan bracket. You will see the lower red rubber grommet. Hold fan motor with one hand and push the fan off the shaft and into the compartment above. Then remove the round retainer thing below it by holding it and pulling down on the motor assembly. Install new grommet on upper part. and put it all together.
REMEMBER where the fan is on the shaft. It has about one inch of shaft placement. I put mine so that most of it was above the hole that the fan goes into and about 20 percent showing below the sheet metal.
Also check to see if your fan is damaged. Mine was not.
This refrigerator has been awesome! I have had many issues but have been able to fix all of them for the last 15 years!
Parts Used:
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Matthew from Escondido, CA
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Difficulty Level:Really Easy
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Total Repair Time:30 - 60 mins
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Tools:Screw drivers
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Fan was not centered in the middle of the back panel opening.
Bent the motor bracket down, then using a rat tail file, elongated the holes in the back panel of the refrigerator to secure the fan in the "centered" position. This was a problem that was with the refrig. since it was made. The parts involved were perfect. NO problem at all installing them.
Parts Used:
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James from GREENSBORO, NC
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Difficulty Level:Easy
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Total Repair Time:30 - 60 mins
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Tools:Screw drivers, Socket set
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Ice dispencer door does not close properly causing ice formation
Used the instruction provide by Part Select, which are easy to follow.
When it came to replacing the Solenoid, the two bottom screws were easy to remove, The third screw (located on the top) needed lo be loosened, That screw was very difficult to remove because it was rusted, and I had to replace it.
I suggest that a spare screw should be supplied wit the solenoid.
When it came to replacing the Solenoid, the two bottom screws were easy to remove, The third screw (located on the top) needed lo be loosened, That screw was very difficult to remove because it was rusted, and I had to replace it.
I suggest that a spare screw should be supplied wit the solenoid.
Parts Used:
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Maurice from PALM BCH GDNS, FL
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Difficulty Level:Easy
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Total Repair Time:1- 2 hours
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Tools:Screw drivers, Socket set
1 person
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noisy refrigerator
I followed your video and completely dismantled the refrigerator evaporator motor, fan, brackets, and grommet, I completely cleaned the refrigerator including the cooling coils. I then ordered the evaporator motor ,fan, grommets, lid bumper, and brackets. The order would take a week to arrive. In the meantime I cleaned and reassembled all the old parts, waiting for the new ones to come. Guess what! The refrigerator was quiet as a mouse. I really did not need the new parts, but I kept them anyway just for good luck. Not bad for a refrigerator that's twenty four years old.
Parts Used:
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James from NEW YORK, NY
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Difficulty Level:Easy
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Total Repair Time:1- 2 hours
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Tools:Nutdriver, Pliers, Screw drivers, Socket set
1 person
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