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XSS23GGKPCBB General Electric Refrigerator - Instructions
Search repair tips from other customers using simple keywords like "replace", "fit", "remove", "inspect". DIY doesn't mean you have to do it alone!
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Freezer Light Board was bad
5 of 7 people
found this instruction helpful.
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Hal from CONROE, TX
- Really Easy
- 15 - 30 mins
-
Screw drivers
Had to remove a couple of shelves, then used a Phillips screwdriver to remove the Light diffuser then removed the "light board" assembly and unplugged the light board, plugged in the replacement board, snapped the board back onto its mounting bracket, then snapped the bracket back into its place and then replaced the light diffuser and sc
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rewed it back in place. Replaced the 3 shelves and the food which I stored in our chest freezer while I did this repair. I'M DONE !!!! Pretty easy. The switch was OK. Didn't need replaced. Then I plugged in the refrigerator. NOW when we open the freezer door; LET THERE BE LIGHT !!!!!! Sunglasses are needed now!!!
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Wasn't making ice
4 of 4 people
found this instruction helpful.
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Kyle from LAPWAI, ID
- Really Easy
- 15 - 30 mins
-
Nutdriver, Screw drivers
1. I unplugged the refrigerator/ freezer
2. Turned off water supply
3. Removed the screws that held the cardboard skirt in place
4. Unplugged the water tube from the push connect
5. Removed the screws around the water inlet to the ice maker
6. Remove the water fill tube
7. Install new water fill tube and put ... Read more all the screws and plates back where they go
2. Turned off water supply
3. Removed the screws that held the cardboard skirt in place
4. Unplugged the water tube from the push connect
5. Removed the screws around the water inlet to the ice maker
6. Remove the water fill tube
7. Install new water fill tube and put ... Read more all the screws and plates back where they go
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Door would not stop when opened, slammed against cabinet
4 of 4 people
found this instruction helpful.
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Jeff from COROLLA, NC
- Very Difficult
- More than 2 hours
Never did repair. Parts ordered on April 3 and not received by April 18th! Email sent to customer service on 4/16/20 requesting full refund. To date no acknowledgement! Will not order from PartsSelect again.
Other Parts Used:
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The water dispenser was not working, then the tank was leaking
4 of 4 people
found this instruction helpful.
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Steve from AUBURN, IL
- Really Easy
- 30 - 60 mins
-
Nutdriver, Pliers, Screw drivers
The water dispenser was not working, but when I pressed the lever I could hear it attempt to disperse water. But when looking inside I could see that when I pressed the lever it was spewing water from the tank. I was not certain why it was not dispersing water, but I knew I had to replace the leaking tank. I found several YouTube video
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s that described in detail how to replace the tank (and I highly recommend doing that). The removal and replacement was very straight-forward and that part took only about 30 minutes. But the time-consuming part was cleaning behind the refrigerator and cleaning the inside as well (since I already had most of the shelves out). Then once I got it all back together I tested the water dispenser and still nothing. So I disconnected the line coming out of the tank going up into the door and then tried again. This time water was coming out of the line. So at that point I was fairly confident that the problem was a frozen line somewhere in the door. After leaving it unplugged for a while and also heating the door with a hair dryer, I connected the line again and got water dispensed.
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No water to door or ice maker
4 of 4 people
found this instruction helpful.
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David from PORT ST LUCIE, FL
- Really Easy
- 30 - 60 mins
-
Nutdriver, Pliers, Wrench set
Followed steps found on YouTube. The only missing instruction was to remove the small retaining clip from the water tube inlets to allow you to press the retaining circle down to release the tube
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Intake hose to ice maker broke
4 of 4 people
found this instruction helpful.
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Leif from Jacksonville, FL
- Very Easy
- 30 - 60 mins
-
Nutdriver
After shutting off the h2o, I unplugged the refrigerator. Using the nut driver, I removed the cardboard backing. Then I removed the fitting where the inlet line to the ice maker and pried the old tubing from the unit. I then undid the clasp about 1/2 way up the back and removed the section that went through the back to the ice maker.
... Read more /> I then reassembled everything and plugged in the refrigerator as well as turning on the water.
Keep in mind that because h2o and electricity are involved. MAKE SURE THERE ARE NO h2o LEAKS.
... Read more /> I then reassembled everything and plugged in the refrigerator as well as turning on the water.
Keep in mind that because h2o and electricity are involved. MAKE SURE THERE ARE NO h2o LEAKS.
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The lights were on inside however the the water/ice dispenser did not work and the fridge and freezer side was not cooling
5 of 7 people
found this instruction helpful.
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Rickey from DUMAS, AR
- Really Easy
- 30 - 60 mins
-
Socket set
Simply take off the back panel. Remove the old run capacitor which is attached to the compressor by a white part. It pulls right off. You will have to unplug two wires. I took a pic to ensure I plugged the wires back up the correct way. Then I attached the new capacitor to the white part and put on the sleeve that was included, plugge
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d it back into the compressor and zip tied the excess part of the sleeve. Once done plug fridge back up (always unplug electric devices when doing maintenance) to check before replacing back panel. It may take a few minutes before it kicks on.
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freezer drop temp to 12 degrees.recommended temp zero.
4 of 4 people
found this instruction helpful.
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clyde from RIALTO, CA
- Difficult
- 30 - 60 mins
-
Nutdriver, Screw drivers
Replace the motor fan on condenser and clean the condenser
Other Parts Used:
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Broken snack bin frame
4 of 5 people
found this instruction helpful.
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Steven from MANASSAS, VA
- Very Easy
- Less than 15 mins
-
Screw drivers
The replacement frame arrive fast and as ordered. Used the two rollers from the broken bin frame to install on the new frame. Also the glass shelf does not come included, so transfer that from the old bin frame.Total time of replacement was less than 5 minutes.
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Water line was leaking
4 of 5 people
found this instruction helpful.
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Doug from MODESTO, CA
- Really Easy
- Less than 15 mins
-
Nutdriver, Pliers, Wrench (Adjustable)
The internal water line was leaking. I could not find any repair parts for my refrigerator but the GE 5/16 water line was the same size. I purchased 6' of tubing and two unions. Make sure the clean and square. If possible, make the cuts in a spot where you can use the pliers and wrench to tighten the union. I cut approximately 2' out of t
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he existing line and replaced it with the same length of new line using the 2 unions, one on each end. Took about 5 minutes.
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Light switch broke when I dropped a jar of jam on it.
5 of 8 people
found this instruction helpful.
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Robert from Centennial, AL
- Really Easy
- Less than 15 mins
-
Screw drivers
The three bulbs would then remain on, so I loosened them to keep them off. I didn't know that the cooling system also would stop when the door was open, so for two days only the side freezer was operational. When I discovered that, I hot glued the switch button off, while I searched for a replacement part. The replacement part was an e
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xact duplicate. A simple prying out of the old switch - using a screwdriver, and the reconnection of the two wires connectors to the new part, and clicking back in place ... done. Seriously, it took two minutes.
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water was squirting out a crack in water tank assembly.
6 of 11 people
found this instruction helpful.
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Fillmore from Asheville, NC
- Really Easy
- 15 - 30 mins
This was a great opportunity to clean the bottom 3 shelves. I unplugged the frig.,disconnected both water lines, unscrewed water tank, pulled water lines out, put new tank in and pushed new water lines in and connected them, and plugged frig. back in. I grabbed my glass to get a drink and feeling proud but no water. I thought about this f
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or a while and came to the conclusion that the freezer was set to 9 and the water had frozen in the value in the door. I dropped the temp. in the freezer from 9 to 3 and after about 2 days the water worked just fine. I emptied the ice because it was clumped into one big piece. I heard the ice maker going to town all day long. I called for ice later and the motor that dispenses the ice was humming and no ice was dropping. I thought about it and could not come up with the answer so I called tech. at GE and he was no help. So I solved one problem and now I have another that I don't have an answer to. My last attempt is to remove the motor housing to see if gears are jammed or something else.
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Fan not working
4 of 5 people
found this instruction helpful.
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JIAN from Brooklyn, NY
- Really Easy
- 30 - 60 mins
-
Socket set
Take off all , then install.. following the version..
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INTERMITENT LOUD NOISE FROM EVAPORATOR FAN IN FREEZER
4 of 5 people
found this instruction helpful.
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Bert from SAN JOSE, CA
- A Bit Difficult
- 30 - 60 mins
-
Nutdriver, Screw drivers
The repair did not go exactly the way it was described in the YouTube video, but basically it was similar. After unplugging the power cord, emptying the freezer, removing the shelves and the ice reservoir, I removed the ice maker assembly by unscrewing a Philips head screw and unplugging the power connector. The connector had little ret
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aining tabs on each side that I pried open with a straight blade screwdriver. Then the ice maker lifted right out. Next I removed one screw holding the auger motor assembly, unplugged the power connector, and lifted out the assembly. This where things got difficult. After flailing around a bit, I removed the panel on the back wall of the freezer below the evaporator fan assembly, exposing the evaporator coil. I saw that the fan assembly was attached with two screws at the top and two screws at the bottom. The top screws were easily removed, but when I removed the bottom screws, which were situated in very tight quarters, I DROPPED BOTH SCREWS DOWN BEHIND THE EVAPORATOR COIL. Be prepared with a magnetic nutdriver so this doesn't happen to you. I could not retrieve the lost screws, but fortunately it appears that the top screws hold the assembly securely enough. The assembly was loose, but it was still attached by a power cord that I could not disconnect. I removed the tracks on the side walls for the ice bucket, and then I could maneuver the fan motor assembly just enough that I could reach over the top of it, grab and pull off the old fan blade, and slide the new fan blade onto the shaft. Reassembly was straightforward, replacing each part (except two lost screws) in reverse order to disassembly. After getting everything put back in and plugging in the power cord, I was amazed at how quiet it ran.
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Busted water tank
4 of 6 people
found this instruction helpful.
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Larry from Shepherdsville, KY
- Really Easy
- 15 - 30 mins
-
Nutdriver, Pliers, Screw drivers
Removed the lower 2 drawers, lower front grill, rear lower compressor cover. Removed the 2 water lines from the quick connects and screws from the water tank. Pulled lines through the hole in the right rear of the refrigerator and removed tank. Then reversed steps to install new tank. The upper plastic tank cover has 2 buttons on top that
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are really screws with a plastic cap, these are easily removed with pliers.
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