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WTW5000DW2 Whirlpool Washer - Overview

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Washer Drive Pulley – Part Number: W10721967
$38.96
In Stock
Washer Drive Pulley
★★★★★
★★★★★
(23)
Part #W10721967
This splutch cam kit is a genuine replacement assembly designed for select Whirlpool, Maytag, and affiliated brand washing machines. It plays a critical role in the wash and spin cycles by engaging the drive motor to rotate the washer basket. The kit includes the clutch assembly, cam ring, spring, basket drive gear, pulley, and mounting nut. Replacing this component can resolve issues such as noisy operation, slow or failed spinning, poor agitation, and excessive moisture in clothes after a cycle. In some cases, a burning smell may also indicate a failing clutch. Installation requires basic tools and should be performed with the appliance disconnected from power. Compatibility should be confirmed using your washer’s model number.
Drive Hub Kit – Part Number: W10528947
$27.36
In Stock
Drive Hub Kit
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★★★★★
(40)
Part #W10528947
This basket drive hub kit is a vital component in select washing machines, designed to connect the wash basket to the central drive shaft, enabling proper rotation during wash and spin cycles. It plays a key role in transferring motion from the motor to the basket, ensuring effective agitation and spinning. Constructed from durable materials, the kit typically includes the drive hub, a retainer, and installation instructions. Common symptoms of a worn or damaged hub include failure to agitate, slow or no spinning, excessive wobbling, and unusual noise during operation. Replacing this part is a common DIY solution and can restore the washer’s performance. Installation requires basic tools and moderate repair experience.
Suspension Rod Kit – Part Number: W11130362
$90.17
On Order
Suspension Rod Kit
★★★★★
★★★★★
(41)
Part #W11130362
This genuine OEM suspension rod kit is designed to support the inner tub of your washing machine and minimize vibrations during wash and spin cycles. If your washer has started making loud banging or knocking noises, it could be a sign that the suspension rods are worn or damaged. Replacing them helps prevent the drum from hitting the cabinet and extends the life of your appliance. Each kit includes four suspension rods, springs, and suspension ball cups. It’s recommended to replace all four at once, as they generally wear out at the same rate. This kit fits various washing machine models and offers a reliable fix for noise and stability issues.
Dryer Screw – Part Number: WP90767
$7.47
In Stock
Dryer Screw
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★★★★★
(2)
Part #WP90767
This screw is sold individually.
Washing Machine Door Lock Assembly – Part Number: W11307244
$102.77
In Stock
Washing Machine Door Lock Assembly
★★★★★
★★★★★
(30)
Part #W11307244
This is lid lock designed for use within various washing machines. This lid lock, also known as a latch assembly, is used to secure the lid of your washing machine during the washing cycle. If your washing machine is experiencing issues starting or if the lid is not securing, this lid lock assembly likely needs to be replaced. This lid lock attaches underneath the top portion of your washer and its wire harness connects to the rear of the appliance. To replace this assembly, you will need a screwdriver, flathead screwdriver or putty knife, and wrench. This lid lock is an OEM part that is sold individually and does not come with any other parts or accessories.
Water Inlet Valve – Part Number: W11210459
$66.77
In Stock
Water Inlet Valve
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★★★★★
(48)
Part #W11210459
This water inlet valve is for washers. The water inlet valve controls the water flow into the washer. Unplug the washer and shut off the water supply before installing this part. Wear work gloves to protect your hands.
Shift Actuator - 6 Pin – Part Number: W10913953
$51.61
In Stock
Shift Actuator - 6 Pin
★★★★★
★★★★★
(18)
Part #W10913953
This 6-pin shift actuator is an authentic OEM part supplied directly by the manufacturer for use in washing machines. The shift actuator is responsible for controlling the movement of the washer transmission during the different phases of the wash cycle. This allows the washer to switch between agitating and spinning modes. Signs of a faulty shift actuator include the washer failing to agitate or spin, incomplete cycles where the washer gets stuck in one phase, or unusual noises during operation
Touch-Up Paint - White – Part Number: 72017
No Longer Available
Touch-Up Paint - White
★★★★★
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(7)
Part #72017
This touch-up paint can be used on a wide variety of household appliances. It is most often used on washers, dryer, refrigerators, dishwashers, ranges, freezers, trash compactors, or microwaves. It is an 18 ml, or.6 fluid ounces, bottle of touch-up paint. It also features a brush for easy application. This quick-drying, long-lasting paint is perfect for fixing any nicks, scratches, or chips on the exterior of your appliance. This paint is white in color, and provides a durable finish.
Washer D-Shaped Knob Insert – Part Number: WP8536939
$9.62
In Stock
Washer D-Shaped Knob Insert
★★★★★
★★★★★
(2)
Part #WP8536939
This insert is sold individually. Knob not included. Knob is sold separately.
Hose Clamp – Part Number: WP285655
$9.62
In Stock
Hose Clamp
★★★★★
★★★★★
(2)
Part #WP285655
The hose clamp is used to hold the water hose in place which will prevent the hose from leaking water. Sometimes the clamp may lose its ability to latch on, causing a leaking washer. For the installation, you will need a flat head screw driver to replace the clamp and a drill to access the screws to remove the front of the washer. Be careful if you do not have specific clamp pliers as the clamp could fly off. Once the front of the washer has been removed, take a quick look for water damage or any obvious signs of where the leak is coming from. If it is not obvious, run water to test.
Affresh Washing Machine Cleaner - 3 pack – Part Number: W10135699
$20.36
Special Order
Affresh Washing Machine Cleaner - 3 pack
★★★★★
★★★★★
(2)
Part #W10135699
Affresh Washing Machine Cleaner includes three slow-dissolving tablets that help remove odor-causing residue from inside the washer. Suitable for all washer brands, including high-efficiency (HE) machines, the formula is also septic-safe. Place one tablet directly in the empty wash basket and run the Clean Washer cycle, or use a normal cycle with hot water. Use monthly or every 30 wash cycles for best results.
Lid Hinge Mounting Screw – Part Number: WPW10119828
$7.47
In Stock
Lid Hinge Mounting Screw
★★★★★
★★★★★
(2)
Part #WPW10119828
Sold individually. NOTE: The color on the screw may not be the same as the image, but will still function the same.

Questions And Answers for WTW5000DW2

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Kelly - For model number WTW5000DW2
August 20, 2021
My washer bounces around on the spin cycle! ?????what could this be?
Chris Boyle Profile
Hello Kelly, Thank you for writing. We have researched the model you have provided and have found the part you are looking for is The Suspension Rod Kit PartSelect Number PS12347546. Please see the video included. Good luck with your repair.
$90.17
On Order
Suspension Rod Kit
44 people found this instruction helpful.
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Davolyn - For model number WTW5000DW2
January 10, 2022
My washer is stuck on the lock. It won’t open and the lock light is blinking off and on.
Chris Boyle Profile
Hello Davolyn, Thank you for the question. Normally this is an indication the Washing Machine Door Lock Assembly is faulty and may need to be replaced. If you need help placing an order, customer service is open 7 days a week. Please feel free to give us a call. We look forward to hearing from you!
$102.77
In Stock
Washing Machine Door Lock Assembly
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Larry - For model number WTW5000DW2
April 11, 2022
My wash machine shakes during spin cycle. The basket doesn't have even clearance at the top (between the basket and tub). Suspension already replaced as well as the drive hub.
Chris Boyle Profile
Hello Larry, thank you for your question. After loading your clothes, you should see only about eight inches of clearance between the top of the basket and the top of the load. The clutch assembly is mounted on the drive shaft on the bottom of your washer. You may need to replace the clutch assembly part PS10057144 if the splines on the clutch assembly are stripped and the washer is making noise, or if you are having problems with the wash and spin cycles.We have a video for you to access. If you need help placing an order, customer service is open 7 days a week. Please feel free to give us a call. We look forward to hearing from you.
$38.96
In Stock
Washer Drive Pulley
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Carlos - For model number WTW5000DW2
January 8, 2023
my washer does not fully drain the tub, took it apart and there are no obstructions.
Chris Boyle Profile
Hello Carlos, thank you for contacting us. Check the drain hose and make sure it is not inserted more than 4.5"(113 mm). Also, the issue can be related to a faulty drain pump, part number PS11738156. If this does not help, we would recommend testing the control board, part number PS12114296. It manages the washer's functions such as filling, washing, draining, and spinning. Customer service is available 7 days a week if you require assistance placing an order. Thanks again for reaching out!
$103.58
In Stock
Water-Pump
$295.03
In Stock
Washer Electronic Control Board
3 people found this instruction helpful.
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Michael - For model number WTW5000DW2
September 9, 2021
Can i use a liquid fabric softener with this model? If so where & when do i add it?
Chris Boyle Profile
Hi Michael, Thank you for your question. According to the manual for your washer, it has been designed so that you may use a Downy ball dispenser. For more information, you will need to either consult your owner's manual or contact Whirlpool. We hope this helps! If you have any questions, please let us know.
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Common Symptoms of the WTW5000DW2

How this model fails, and the parts that fix it.

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Noise, grinding sounds. Wash tub stopped turning but motor and cycles kept functioning. Process of elimination, must be the clutch assembly.
71 of 107 people found this instruction helpful.
  • David from BLOOMINGTON, IN
  • Easy
  • 30 - 60 mins
  • Screw drivers, Socket set
Easy, just followed the repair video. Recommend also ordering the drive belt. Bought one locally during my repair.
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Hub had warn its grooved teeth off and washer wouldnt agitate
65 of 92 people found this instruction helpful.
  • Allison from RICHFORD, NY
  • Easy
  • 15 - 30 mins
  • Screw drivers
ordered hub and it shipped quickly. I was able to put the hub in place and screw the screws in. you want to tighten them down slowly and go around to each screw tightening a little at a time so you don't break the hub. as you tighten the screws down the hub slides down flush. its impossible to just push the hub on with your hand. Buttoned it back up and got caught up on laundry. good day when the washer is fixed.
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Wouldn't spin properly
36 of 40 people found this instruction helpful.
  • Beverly from MADISON, IN
  • Easy
  • 30 - 60 mins
  • Nutdriver, Screw drivers
Replaced the gears that were eaten up, the retainer and the actuated. All parts but the spring are plastic. Did all according to your instructions. Happy to report all went well. Washer is working again.
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