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WM3499HVA (ASSEPUS) LG Washer - Instructions

All Instructions for the WM3499HVA
1 - 15 of 23

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Water was filling continues even the machine was unplugged
20 of 24 people found this instruction helpful.
  • Sanjay from HOLTSVILLE, NY
  • Really Easy
  • Less than 15 mins
  • Pliers, Screw drivers, Wrench (Adjustable)
I did repaired while looking at video at your site .thanks to your team ..
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Water leaking on the floor under the washer.
9 of 9 people found this instruction helpful.
  • Danny from OAK HILLS, CA
  • Really Easy
  • 30 - 60 mins
  • Pliers, Screw drivers
Unplug the washer! Turn off the HOT water valve. Remove the hot water hose at the connection on the back of the washer. Remove the two Phillips head screws holding the top of the washer. Slide the lid toward the rear until you feel it disengage, then lift it off, setting it aside.
Unplug the electrical connector on top of the hot wat er valve (just pulls off).using pliers compress the hose clamp, slide it away from the hot water valve and pull the hose off the valve fitting(it will have some water remaining so lift it up and secure it to the brace above the hoses).
Remove the two phillips head screws that hold the valve in place. Pull the valve toward the front of the washer to remove it and compare it to the new valve.
To install the new valve, reverse all steps insuring tight water hose clamp and electrical connection. Install hot water hose, plug it in and turn on water. Test run and check for leaks. Unplug it and reinstall top.
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Washer did not recognize the door was shut
9 of 10 people found this instruction helpful.
  • CURTIS from OLIVE BRANCH, MS
  • Really Easy
  • 15 - 30 mins
  • Nutdriver, Screw drivers
I removed the Wire and spring from the tub seal and then removed the seal on the side of the washer that contains the Door switch. I removed the two screws that held the door switch in place while holding the switch with my other hand. Once the screws where out I pulled the switch assembly out thru the gap and removed the wires from old assembly. I then plugged the wires into the new assembly aligned the holes up and put the screws back in the new door switch assembly. I then put the door seal and tub seal holder back on. This took about 15 minutes. I do recomend that you unplug the washer before starting this process.
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w/d repeatedly fills with water during warm or hot loads
5 of 5 people found this instruction helpful.
  • kevin from WASHINGTON, DC
  • Very Easy
  • Less than 15 mins
  • Screw drivers
E. Z. hardest part (which isn't hard) was moving the appliance to reach the back, then putting the appliance back into place. the actual repair (swapping out valve) took less time than that to do.
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washer tub shakes violently during spin cycle.
5 of 5 people found this instruction helpful.
  • charlie from LAUDERHILL, FL
  • Easy
  • Less than 15 mins
  • Pliers
turn washer on it's side. dampers are visible from underneath. use needle nose pliers to "pinch" end of retaining pin and pull pin out. it will take some force to remove. i would recommend replacing all 3 as i had one that had a mounting tab broken off. i then realized the other dampers were bad. there should be resistance in the up and d own motion. if not replace.
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The hot water valve was leaking
2 of 2 people found this instruction helpful.
  • christen from HUMBLE, TX
  • Very Easy
  • Less than 15 mins
  • Pliers, Wrench (Adjustable)
It went great. First of all, thank you Part Select for the video on how to do this myself. My home warranty company was giving me a hard time. Blah, blah, blah. A mechanic friend of mine referred me to this site. Within minutes I found the part I need and a GREAT!!!! price. Ordered it, got it super fast, fixed it my self and my second han d washer is no longer peeing all over the floor. Very very happy. I will definitely be a repeat customer, hopefully not anytime soon.
Thank you again for an amazing experience.
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Dishwasher would not fill
2 of 2 people found this instruction helpful.
  • Jesse from CARNEGIE, PA
  • Really Easy
  • 30 - 60 mins
  • Nutdriver, Pliers
Used Youtube to look for a set of repair instructions. From start to end 35 min.

The difficult part was getting the door back on. Only 1 Youtube video I watched stated Do not remove the 2 center screws at the top. Wish I had seen that video first.

Overall very easy to do.
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Hot water inlet had leak, kept filling washer, when offw
1 person found this instruction helpful.
  • Rudy from SAN DIEGO, CA
  • Really Easy
  • 30 - 60 mins
When to utube typed in my problem, very easy fix
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Broke cold water inlet while moving
1 person found this instruction helpful.
  • Daniel from COLUMBUS, OH
  • Really Easy
  • 15 - 30 mins
  • Nutdriver
Replaced cold water inlet. Removed 4 water lines and 5 wires put new part in and reinstalled lines and wires
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Hot water valve was leaking
1 person found this instruction helpful.
  • Rick from KERRVILLE, TX
  • Really Easy
  • 15 - 30 mins
  • Pliers, Screw drivers
After I watched the repair video for the part, it was a snap. It went exactly as the video described the steps. Hardest part was moving the washer to get behind it.
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The hot water inlet valve started to leak.
1 person found this instruction helpful.
  • Brian from CLEVELAND, TN
  • Really Easy
  • Less than 15 mins
  • Pliers, Screw drivers
To fix the problem, I simply removed the top cover of the washing machine by removing the two screws on the back of the machine which allowed me to slide the top back and then I lifted it off. Then I disconnected the hot water hose (after shutting off the valve). Next, I removed the electrical connectors on the old part as well as the hos e attached to it and unscrewed the old part and removed it and put the new one on and reattached the hoses and the electrical. It worked like a charm. It took me perhaps 10 minutes total.
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Water Intake would not stop
1 person found this instruction helpful.
  • James from HOUSATONIC, MA
  • Really Easy
  • 15 - 30 mins
  • Pliers, Screw drivers
Replaced intake valves. Second time, LG repair couldn't handle it. As a note never buy LG, no reliable service, badly engineered machine.
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slow water leak
0 of 1 people found this instruction helpful.
  • mark from pleasant prairie, WI
  • Really Easy
  • Less than 15 mins
  • Screw drivers
Pull the washer away from the wall to get behind it. Unplug the electrical power cord from the wall. I removed the top cover by unscrewing the 2 screws on the back of the washer. Slide the cover back about 1-2 inches towards the back of the washer and then lift the cover up and remove. It might be a little tight to slide back, you may need to wiggle the cover side to side or give it a good smack. The water inlet valve is directly at the top inside of the washer. I saw a slow leak dripping from the hot water inlet valve onto the back side of the drum. Turn off the water supply valve at the wall and then unscrew the supply water hose from the water inlet valve at the back of the washer. Disconnect the electrical connector and water hose from the inlet valve inside the washer. From the outside of the washer on the back, remove the screws holding the water valve and lift out the valve. Install in reverse order.
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The hot water inlet valve was leaking at the seal between the valve and cellinoid.
0 of 1 people found this instruction helpful.
  • john from pearl river, NY
  • Easy
  • 15 - 30 mins
  • Pliers, Screw drivers
Some screws, some clamps. Easy and straight forward. unplug machine, turn off water, disconnect water hose, unscrew top of machine (2 philips head screws), disconnect clamp from valve (use a towel for remaining water), disconnect wire, unscrew from place holder, remove entire valve, work backwards from there.
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Leaking Hot Water Inlet VBalve
  • JOEL from BIXBY, OK
  • Easy
  • 15 - 30 mins
  • Pliers, Screw drivers
Turn off hot water supply and activate a cycle on the washer momentarily, with hot water selected on front panel options to relieve hose pressure. Slide washer out to gain access to rear of unit. Unplug washer from AC source. Using pliers, remove washer supply hose from washer-side of the line (water may drain from hose) Remove single Phi llips screw at bottom of each nylon lid holder at rear. Using a plastic putty knife, place between front panel and top lid to loosen lid and slide to rear. Remove lid and store aside. Hot and cold inlet valves sit side-by-side at top rear of the unit. Disconnect connector from valve by pulling gently away from valve plug prongs and place to the side. Using pliers, compress hose clamp and move to lower section of hose. Carefully rotate hose back and forth to remove from assembly. Inlet valve is held to washer body rear with 3 small Phillips screws. Remove first 2 and then while holding inlet valve body, remove final screw to free inlet valve assembly. Replace with new assembly by reversing these steps.Make certain when supply hose is reconnected, it is firmly tightened but DO NOT over tighten. Test washer by running a cycle to ensure there are no leaks.
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All Instructions for the WM3499HVA
1 - 15 of 23