Broken handle (top of the handle actually broke off the screw)
After taking the three screws out of the side of the door, I actually had to get help from my Dad who came over and was able to pry the top corner of the door out of the casing. I was afraid I was going to break the door. Once he got the door pried apart, I was able to replace the handle, clean the entire door and quickly snap it back into place and then replaced the screws.
The old coupling melted and the tray cracked in half.
It took me 15 minutes total - 5 minutes to clean the microwave, 1 minute to install three new parts, and 9 minutes to enjoy my celebratory glass of wine!
The most difficult part was getting the old screw out of the top of the grille. Once that was accomplished, the rest was easy as can be. I would highly recommend your service - very good! Thank you!
Easy to do. Remove the old screws where the tabs had been broken off. Install new vent and replace screws. MAKE SURE THE TABS ON THE BOTTOM ARE IN THE SLOTS.
Took out the turntable parts to ensure I ordered the correct cooking tray. Matching those with photos of related parts on PartSelect worked great. Put turntable drive and support ring in place and cooking tray went in very easily. Plan to order a second one to have on hand for this rental property.
I was sent the wrong fuse by you. I had to procure a fuse in another manner. Very disappointing. The repair was simple. It just took longer because of the failure to send the correct fuse.