- Home
- PP962SM3SS
- Instructions
PP962SM3SS General Electric Cooktop - Instructions
Search repair tips from other customers using simple keywords like "replace", "fit", "remove", "inspect". DIY doesn't mean you have to do it alone!
Search filter:
Clear Filter
Your search term must have 3 or more characters.
Switch failed
34 of 48 people
found this instruction helpful.
-
John from Fresno, CA
- A Bit Difficult
- 30 - 60 mins
-
Nutdriver, Pliers, Screw drivers
I turned off the circuit breaker and tested the cook top. I pulled the cook top out and laid a piece of plywood over the opening to work on the cook top and not scratch the granite counter top. The mistake I made was to turn the cook top upside down and separate the top from the housing. The dampening springs came off the burners and I
... Read more
could have damaged the elements (but they checked out ok). I turned the whole assembly right side up again and replaced the switch and put it all back together. It works great...thank you for the part.
Read less
Was this helpful?
Thank you for voting!
Electric range burner not working due to control switch
21 of 28 people
found this instruction helpful.
-
Rodney from Erath, LA
- Really Easy
- 15 - 30 mins
-
Screw drivers, Socket set
Turned off power to counter top range and pulled-up from counter. Set range on counter and removed 16 screws from around the housing allowing me to pull-up and remove range top. Used socket to remove 4 screws holding control switch bracket in place and 2 screws holding bad switch in place. Disconnect wires from bad switch and reconnected
... Read more
to new switch. Placed and screwed switch bracket back in place. Before placing range top back I turned power back on to to test burner operation. Burner and switch operated correctly and I completed screwing range top back in place, setting back down into counter top. Done
Read less
Was this helpful?
Thank you for voting!
9in portion of heating element inoperable
20 of 28 people
found this instruction helpful.
-
John from LEWES, DE
- Easy
- 30 - 60 mins
-
Nutdriver, Pliers
first ,troubleshot switch--it was ok. next,troubleshot triple element & found that the 9in portion had an open in the heating element itself ordered .new element,installed it .Works like new!
Was this helpful?
Thank you for voting!
The knobs that came with the range when we bought it from Lowe's were made of plastic. The foil fronts melted off from the heat of the range and burners.
19 of 26 people
found this instruction helpful.
-
Larry from Marietta, GA
- Really Easy
- Less than 15 mins
Removed the old knobs and pushed on the new ones. Easy
Was this helpful?
Thank you for voting!
RF Dual Burner out. Smoke in the area of controls
12 of 15 people
found this instruction helpful.
-
Al from Ocala, FL
- Easy
- 30 - 60 mins
-
Nutdriver, Screw drivers
Shut off circuit breaker. Removed cooktop from island counter. Removed all knobs. Removed all screws after finding layout diagrams of unit on your web site. Lifted glass top from metal cabinet. Ordered control after trouble shooting the problem. (Master Electrician). Obviously burned out from water in control. Ordered control on line and
... Read more
installed it when it arrived three days later. Before installing control I cleaned and dried out the area. I cleaned the glass top around all the control shaft holes and the rubber boots and lubricated them with silicone to help keep them dry and for ease of turning controls. Turned on circuit breaker and checked all burners, pilot light and hot top indicating lights.
Read less
Was this helpful?
Thank you for voting!
Center Burner of a triple element wasn't working
10 of 13 people
found this instruction helpful.
-
Richard from WOODLAND, WA
- Very Easy
- 15 - 30 mins
-
Screw drivers
Been procrastinating putting in the new element but decided to do it yesterday even if it meant eating breakfast out. Twenty minutes after starting , breakfast was cooking, at home on the new element. Two screws out, switch wires, snap on retainers, replace two screws and you're done!
Was this helpful?
Thank you for voting!
Outer element not working
6 of 9 people
found this instruction helpful.
-
Larry from Stevensville, MD
- Easy
- Less than 15 mins
-
Screw drivers
Turn off breaker to stove. Remove 2 screws in front under stove top molding. Raise stove top from front on hinges in back. I used a piece of wood to support top up while I worked on burner. Remove screws holding old burner in place. I found my problem on the old burner - the outer element had been shorted and fried. Carefully remove e
... Read more
ach wire and reinstall in new burner in proper location. Reinstall burner and stove top with old screws.
Read less
Was this helpful?
Thank you for voting!
Poor heat control of the power boil element also would not shut down correctly
4 of 5 people
found this instruction helpful.
-
john from Woodstock, NY
- Really Easy
- 30 - 60 mins
-
Nutdriver, Screw drivers, Socket set
Remove and unplug the control panel. Remove four 1/4 in screws securing the metal panel to which the four rangetop controls are mounted. Unscrew the affected control, be careful to note the wiring layout on the control. Reassemble and test test out all functions.
Was this helpful?
Thank you for voting!
Control awitch was bad
3 of 3 people
found this instruction helpful.
-
Gary from CLEARWATER, FL
- Easy
- Less than 15 mins
-
Nutdriver, Pliers, Screw drivers
Just note the wire colors and match them where they go on the new control, remove and replace 7 screws and a zip tie and I was done.
Was this helpful?
Thank you for voting!
Needed to replace 12 in heating element
3 of 3 people
found this instruction helpful.
-
Steve from ELMONT, NY
- Very Easy
- Less than 15 mins
-
Screw drivers, Socket set
Took a picture of the old heating element to make sure that when I replaced the new element the wires were in the exact location as before.
Was this helpful?
Thank you for voting!
Returned Part to your location per Returns, Reference 15681540.
3 of 4 people
found this instruction helpful.
-
William from FREDERICKSBRG, VA
- Very Difficult
- 30 - 60 mins
Part WB30T10126 Triple Haliant Element-12 Inch was returned to you under Returns Reference 15682540. Mailed by USPS Tracking #9505 8161 4647 1005 7628 41. According to USPS, it arrived at your location Friday, Jan. 15, 2021 @ 10:49 AM. Please advise. Thank you, William Deal
Was this helpful?
Thank you for voting!
Replace Infiniti Switch
2 of 2 people
found this instruction helpful.
-
Ezekiel from FLORISSANT, MO
- Very Easy
- 30 - 60 mins
-
Nutdriver, Pliers, Screw drivers, Wrench set
Turn off breaker, disconnect electrical wiring, remove cooktop from courter top, turn over , remove switch.
Was this helpful?
Thank you for voting!
Left front bridge element would not heat
2 of 2 people
found this instruction helpful.
-
Daniel from ATLANTA, GA
- Really Easy
- 1- 2 hours
-
Nutdriver, Pliers, Screw drivers
I removed the cooktop from the countertop and propped it up with 2 1x2's on each end. I removed the Torx screws that hold the glass in place. I set the glass aside. I then removed the screws holding the cover for the switches. I set the large central burner aside. I had to spray the screws holding the switch cover in place to loosen
... Read more
them. I then removed the defective left front switch and replaced the it with the GE Parts Select replacement switch. I then put everything back together. This Utube video was helpful although not my model number https://www.youtube.com/watch?v=tmcUqpHNj3Q
Read less
Was this helpful?
Thank you for voting!
knob thermostat burnt out
2 of 2 people
found this instruction helpful.
-
John from CENTERPORT, NY
- Really Easy
- 30 - 60 mins
-
Pliers
it went well as compared to getting a new ~~800$ cooktop and ~~150 to install, I took a shot for 30$ bucks and it worked great!! problem solved and great support ! !! thanks for all your help
Was this helpful?
Thank you for voting!
Did not function
2 of 2 people
found this instruction helpful.
-
Lung from PINEVILLE, NC
- Really Easy
- 15 - 30 mins
-
Screw drivers
It’s easy to replace and you can found out the video from YouTube to follow the instructions
Was this helpful?
Thank you for voting!