MSG20GWSBWH General Electric Refrigerator - Instructions

1. I removed the top door hinge.
2. I removed the door and laid it flat.
3. I replaced the cam attached to the bottom of the door. This was very easy.
4. I removed the bottom door hinge and had to remove the brad that held the second cam. This went well as I was able to saw it with a hacksaw.
5. Replaced the second ... Read more cam with a bolt and nut.
6. Replaced the door and top hinge.
7. Remember to order two cams when you do this repair.

Removed refrigerator door and replaced bottom door pivot with the included mating cam and the door closing cam on the bottom of the door.

I didn't know that there were two mating cams and only ordered the door closing cam which I read online was the problem. It was the number one part on the part select list. The number two ... Read more part was a kit including the door closing cam and the pivot with mating cam attached. It would have been helpful if there had been some notes that said check condition of both cams before ordering the part. So I have a spare door closing cam and paid an extra $19 including $8 shipping which negated a return.

The repair is easy - getting the right parts the first time is the trick.

Why don't they just tell you that you have to buy 2 cams. I have now replaced the cams on both doors. The other door broke about 4 years ago. Fortunately the first time I read the user commetns or I would've bought just one. It is a quick easy fix. The longest step is drilling out and replacing the rivet. Everything else is done wit ... Read more h a nut driver.

removed the door, installed the cam riser, and reattached the door. It took longer to remove the contents in the door than it did to install the cam riser.

I first removed all of the door contents. I then removed the door from its mountings by removing two screws at the bottom bracket. With the door lying on the floor I then removed the two screws holding the door cam assembly in place. I inserted the new door cam, then reversed the process replacing the four screws.

This my second time to do it after 8 years. Took 10 minutes.
1 Remove all the contents on the side door
2 Remove the 2 bolts on top connecting the door to the refrigarator
3 Lift and remove the door up and put it the side
4 Clean and remove the old door closing cam put the new one
5 Door ref is fixed

1st: Order (2) closing cams! One for the hinge pin / bracket and one for the bottom of the door.
The closing cam on the door was where the Dremel type tool is required, since you have to grind the head off of a factory rivet.
I installed the cam with an aluminum pop rivet.
Next, remove the bracket on the bottom of the door ... Read more with sockets and install the second closing cam.
Re-attach the top door hinge pin and align visually; tighen all bolts. Job finished, but more important , my wife is not nagging me about the repair that I put off for over a year!!!!

Took the door contents out and put them on the counter, took the door off the hinges by unscrewing the 2 screws on the top of the Fridge and lifting the door off the hinge onthe bottom. Then laid down the Fridge on the kitchen floor and replaced the Door Closing Cam, keeping in mind the order of the 3 shims and other things on the bottom ... Read more of the door. Simple.

Followed the instructions and replaced the door recess.

My wife and I gave an old, but really good refergerator to our son (a Major in the Army). Upon taking it into his house he had to remove the doors of the refergerator. While he put the doors he lost the "cam" for the door, making if difficult to close (actually had to lift the door up and then close it). I ordered the replacement part ... Read more , and unless I am mistaken, it arrived the same day. I still cannot figure out how this happened, but it was great!!

Replaced both upper and lower cam's. Removed door from refrigerator, removed bolts on door cam on bottom of main door and replaced cam, then removed bolts from door hinge assembly, drilled out rivet holding on cam, replaced with new cam and re-riveted.

took off the panel, took out 4 screwws, took out old flap, installed new flap, put screws back in , and put trim back on.

Your vidio was Brilliant !!i just followed your instructions

First called GE parts and they sent me the wrong one. PartsSelect sent me the correct part the FIRST time and was very helpful.

I followed the directions on the computer and everything went just as the video said it would. This was one of the easiest repairs I have ever done. Usually, it does not go as planned.