MSG20GWSBWH General Electric Refrigerator - Instructions

Turn off power
Remove operator faceplate by pullling out on outer lower corners
Disconnect wire connectors from circuit board
Remove four screws from dispenser and pull out dispenser assy
Replcae Door ASsembly
Put everything back in place
Power up
Job Done

unclipped and replace with new part.

Excellent video was available on the Parts Select website. It was simple. The selector panel pulled out by hand from the bottom. The subpanel was removed with the four screws. The flapper snapped out of the holder with two clips. The new one was inserted in reverse order.

Replace the flapper and this solved it. The video provided was excellent and allowed me to do this repair myself.

Under the control panel there are three small holes. Insert ballpen or small flat screw driver on both outer holes to push a tab lock that holds the control panel in place. Then pull out control panel and three set of wires will be exposed and disconnect wire connectors (connectors have different sizes so you wont get confused in reconn ... Read more ecting). Unscrew four screws on each corner that holds the ice dispenser assembly (a part where you push your glass against to dispense ice or water. The flapper is exposed and easy to replace.

There was what seemed to be a half chewed up washer under the refig. door. The door wasn't closing all the way. DING!! Something was wrong!!

I looked up your schematic for the refrig door and decided what piece might have broken. It was a good guess and the part showed up a few days later.

I wedged up the refrig ... Read more door to take the tension off the lower bracket. Then, just took off the bracket and replaced the broken door closing cam.

I used a block of wood to hold up the door. Then unbolted the lower hinge from the fridge. That is when I found out that it was fine and it was the upper half of the hinge that was broken (worn).
So I unbolted the upper hinge (mounted on the bottom of door) It uses the same part. So I installed the part on the upper half of the hinge ... Read more .

I wish somebody would have told me that you need 2 of these for each hinge. The bottom one was in good shape, lucky for me.

Replaced dispenser flapper

First, I had to remove the face plate where the ice and water was dispensed remove 4 screws holding the electrical circuits, disconnect circuits ,remove 2 screws holding soleniod and one screw holdin crank assembly. repace parts and screws.

Thanks to the stories on PartSelect my wife and I knew what to expect. The biggest hassle was sawing off the rivet that's on the hinge on the refrigerator (my wife volunteered for that job). When we got everything back together the door worked a lot better, but still wouldn't close without a little push. In frustration and running out ... Read more of time, we put the stuff back inside the refrigerator door and that did the trick! The weight was enough to allow the door to close on its own.

Removed front cover, removed rear cover careful to note position of spring assisted parts, used pliers to unscrew auger rod end cap, removed and soaked in Lime Away fixed and movable blades. Reassembled using diagram on website for guidance.

Removed ice dispenser trim from bottom-up and then removed control panel by gently pulling up from the bottom. Removed four screws holding dispenser chute and then two screws holing flapper assembly. Replaced gnarly old flapper with a new one and put all removed pieces back together.

I Supported the door with wood blocks. Then used a socket wrench to remove both parts of the lower hinge. I had purchased 2 of these plastic closers as recommended. One of them must be cut off with a Dremel Tool or small grinder. A small bolt and nut replaces the rivet that was cut off. Reinstall it just as it was removed. Job complete ... Read more .
Parts were delivered on time, web site instructions were excellent. I highly recommend PartSelect.com

The old plastic door closer cam on bottom of the the door had broken. What was left of it was held on by a hex head screw. There was also a fiber spacer under the cam that was broken. I made a new one out of a piece of aluminum, but cardboard probably would have worked.

Forgot to mention you have to take the door off first ... Read more --loosen the two screws on the top hinge and lift the door out of the bottom hinge.

I found the self-closing sometimes won't work well until there is some weight in the door.

Followed previous poster's steps. Replacement of door closing cams took 35 minutes. Make sure you buy 2 cams for each door.